Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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Ash at Vodafone amazing in every aspect of service,never had anyone so dedicated to helping. Definitely an asset to the company. Thank you so much

Reply from Vodafone UK - Widnes
First time visiting this shop, normally shop at St Helens. Jonny sold me a new sim, will return great service

Reply from Vodafone UK - Widnes
Jonny was very helpful and give me a great deal lovely lad bless him from Rachael

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Johnny, was great! He's always been very helpful when we have called into the store, and this time was no different.
Thank you 😊
Suz/Carl

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Jonny at the store was excellent. From Ste

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ash was brilliant with his knowledge and customer service

Reply from Vodafone UK - Widnes
Brilliant Friendly experience
Tony really helped me sort all my contracts out

Reply from Vodafone UK - Widnes
Great service from Ron. Excellent discounts obtained thank you

Reply from Vodafone UK - Widnes
Ron was a massive help, cleared up everything for me, can't thank you enough.

Reply from Vodafone UK - Widnes
Ron was very helpful when choosing a new device, he was very clear with all details from new contract and very sociable. Ron made us feel comfortable when picking a new contract and upgrading device.

Reply from Vodafone UK - Widnes
Beth was very helpful today, very professional and polite. Thank you.

Reply from Vodafone UK - Widnes
Ashley was extremely patient as a phone upgrade turned into an overview of Vodafone Together with broadband. Must have taken over 30 minutes but not an issue at all.
Would totally recommend Ashley and this store

Reply from Vodafone UK - Widnes
Ash was extremely helpful today. We took our old phones in as planned for trade. My husbands was easy but mine had issues but he persisted with the system and was able to take it in. He also helped us to apply for our free gifts we were entitled to. He was patient and understanding
Thank you for your help Ash x

Reply from Vodafone UK - Widnes
All of the staff at Vodafone Widnes are excellent but Jonny goes above and beyond to help and make sure that you get the best phone/deal for you.
Jonny was extremely patient at explaining to my friend Mary how the purchase of a new iPhone would work. Not only that but he was happy to go over things with her and myself so we’d understand. He is an extremely polite, efficient and effective store assistant. His customer service is of the highest quality and never makes a customer feel uncomfortable about not understanding the process.
Both myself and Mary always go to the Widnes branch when a new phone is needed. We feel comfortable with the staff and always hope we will get Jonny to help as we know he always has our best interests at heart.
Mary and Karen

Reply from Vodafone UK - Widnes
Top store
Ash is extremely good at his job
Five star service

Reply from Vodafone UK - Widnes
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