Vodafone UK - Widnes Reviews 

550
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


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Rated 5 out of 5 stars

Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more

Company replied

Rated 5 out of 5 stars

Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more

Company replied

Rated 5 out of 5 stars

Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


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  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

550 reviews

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1-star

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5.0

All reviews

(550)

41,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ash at Vodafone amazing in every aspect…

Ash at Vodafone amazing in every aspect of service,never had anyone so dedicated to helping. Definitely an asset to the company. Thank you so much

29 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jacqui,

Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First time visiting this shop

First time visiting this shop, normally shop at St Helens. Jonny sold me a new sim, will return great service

27 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi Jessica , thank you so much for your wonderful review and the amazing support you’ve shown for Helens it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Jonny was very helpful and give me a…

Jonny was very helpful and give me a great deal lovely lad bless him from Rachael

27 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Rachael,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

RON gave us excellent service

RON gave us excellent service

24 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi June, thank you so much for your wonderful review and the amazing support you’ve shown for Ron it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was excellent.

Johnny, was great! He's always been very helpful when we have called into the store, and this time was no different.

Thank you 😊

Suz/Carl

23 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Carl,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and I’m with Ron.

18 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny at the store was excellent

Jonny at the store was excellent. From Ste

18 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was spot on dave Matthews

Ash was spot on dave Matthews

17 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was brilliant with his knowledge…

Ash was brilliant with his knowledge and customer service

16 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Matthew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Friendly experience

Brilliant Friendly experience
Tony really helped me sort all my contracts out

16 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Kristy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ron

Great service from Ron. Excellent discounts obtained thank you

15 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey there,

Thanks for the lovely review and fantastic support for Ron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was a massive help

Ron was a massive help, cleared up everything for me, can't thank you enough.

15 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Ken,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was very helpful when choosing a…

Ron was very helpful when choosing a new device, he was very clear with all details from new contract and very sociable. Ron made us feel comfortable when picking a new contract and upgrading device.

15 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jade,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was very helpful today

Beth was very helpful today, very professional and polite. Thank you.

13 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Sharon,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very positive

Ashley was extremely patient as a phone upgrade turned into an overview of Vodafone Together with broadband. Must have taken over 30 minutes but not an issue at all.
Would totally recommend Ashley and this store

8 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Paula,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Ash was extremely helpful today. We took our old phones in as planned for trade. My husbands was easy but mine had issues but he persisted with the system and was able to take it in. He also helped us to apply for our free gifts we were entitled to. He was patient and understanding
Thank you for your help Ash x

7 April 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey there,

Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Beth!

29 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny outstanding sales assistant

All of the staff at Vodafone Widnes are excellent but Jonny goes above and beyond to help and make sure that you get the best phone/deal for you.
Jonny was extremely patient at explaining to my friend Mary how the purchase of a new iPhone would work. Not only that but he was happy to go over things with her and myself so we’d understand. He is an extremely polite, efficient and effective store assistant. His customer service is of the highest quality and never makes a customer feel uncomfortable about not understanding the process.
Both myself and Mary always go to the Widnes branch when a new phone is needed. We feel comfortable with the staff and always hope we will get Jonny to help as we know he always has our best interests at heart.
Mary and Karen

28 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Karen,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top store new contract

Top store
Ash is extremely good at his job
Five star service

28 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Dean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was boss

28 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Bailey,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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