Vodafone UK - Widnes Reviews 

550
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


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Rated 5 out of 5 stars

Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more

Company replied

Rated 5 out of 5 stars

Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more

Company replied

Rated 5 out of 5 stars

Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


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  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

550 reviews

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5.0

All reviews

(550)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Bethany in Widnes Store was excellent

Bethany in Widnes Store was excellent, knowledgable and patient.
I traded in my old phone and was very satisfied with the advice and service. Good discounts helped my monthly outgoings too.
Thank you

27 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Karen,

Thanks for the lovely review and fantastic support for Bethany.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

nice friendly staff member Tony

nice friendly staff member
sorted out my issues promptly.
Very happy with the service provided

24 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was boss 5*

22 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Paul
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Upgraded day

The Terry was really helpful explaining everything but the Widnes shop was busy

21 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny is absolutely amazing

Jonny is absolutely amazing
Very good customer service
Great laugh

18 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Alissah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony listened to what I wanted and…

Tony listened to what I wanted and calmly told me the options available. He didn't rush through the process and he didn't try to upsell any unnecessary extras. I was able to order the phone I wanted and adjust my airtime plan.

16 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, helped us straight away and got what we wanted. Very friendly.. very happy.

11 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi Laura ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony very helpful

Tony very helpful, really knew his stuff.

10 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Rob,

Thanks for the lovely review and fantastic support for Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ronald

Ron, the on- shop advisor was excellent. Very helpful and knowledgable.

10 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tony was great,quick and easily sorted…

Tony was great,quick and easily sorted out.Very friendly and a great help.Explained everything in simple terms id understand

9 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi John ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Tony—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was really helpful

Beth was really helpful, great service 👏

9 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Friendly and made sure everything was clear to me

9 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash boss fella helped me out…

Ash boss fella helped me out brilliantly today

7 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Michael,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service really helped us with…

Amazing service beth really helped us with everything

6 March 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Holly,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was very informative- and explained…

Ron was very informative- and explained everything in lay terms, very happy guy

28 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Dawn,

Thanks for the lovely review and fantastic support for Ron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were really helpful

The staff were really helpful, they explained my phone plan in detail and they answered all my questions.

28 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Keith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful and answered my…

Staff were very helpful and answered my questions.

28 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Suzanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron explained clear enough to…

Ron explained clear enough to understand the deal and the discounts that comes with it

24 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Lizzie,

Thanks for the lovely review and fantastic support for Ron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bethany was great help to set up my…

Bethany was great help to set up my broadband thankyoh again

19 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Dorin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Johnny was extremely helpful

Johnny was extremely helpful. Originally only went in to upgrade my phone and ended up saving money on my tablet and broadband!

18 February 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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