Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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Bethany in Widnes Store was excellent, knowledgable and patient.
I traded in my old phone and was very satisfied with the advice and service. Good discounts helped my monthly outgoings too.
Thank you

Reply from Vodafone UK - Widnes
nice friendly staff member
sorted out my issues promptly.
Very happy with the service provided

Reply from Vodafone UK - Widnes
The Terry was really helpful explaining everything but the Widnes shop was busy

Reply from Vodafone UK - Widnes
Jonny is absolutely amazing
Very good customer service
Great laugh

Reply from Vodafone UK - Widnes
Tony listened to what I wanted and calmly told me the options available. He didn't rush through the process and he didn't try to upsell any unnecessary extras. I was able to order the phone I wanted and adjust my airtime plan.

Reply from Vodafone UK - Widnes
Great customer service, helped us straight away and got what we wanted. Very friendly.. very happy.

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ron, the on- shop advisor was excellent. Very helpful and knowledgable.

Reply from Vodafone UK - Widnes
Tony was great,quick and easily sorted out.Very friendly and a great help.Explained everything in simple terms id understand

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ash boss fella helped me out brilliantly today

Reply from Vodafone UK - Widnes
Amazing service beth really helped us with everything

Reply from Vodafone UK - Widnes
Ron was very informative- and explained everything in lay terms, very happy guy

Reply from Vodafone UK - Widnes
The staff were really helpful, they explained my phone plan in detail and they answered all my questions.

Reply from Vodafone UK - Widnes
Staff were very helpful and answered my questions.

Reply from Vodafone UK - Widnes
Ron explained clear enough to understand the deal and the discounts that comes with it

Reply from Vodafone UK - Widnes
Bethany was great help to set up my broadband thankyoh again

Reply from Vodafone UK - Widnes
Johnny was extremely helpful. Originally only went in to upgrade my phone and ended up saving money on my tablet and broadband!

Reply from Vodafone UK - Widnes
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