Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
Company replied
Location
Switch location125 High Street, SO23 9AS Winchester, GB
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See what reviewers are saying
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues
Company replied
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more
Company replied
James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Winchester
Written by the company
Contact info
125 High Street, SO23 9AS, Winchester, United Kingdom
4.9
Excellent
224 reviews
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Alexei was very helpful in the…
Alexei was very helpful in the Winchester store and so were his staff and they all deserve a pay rise 😉
20 December 2023
Unprompted review
Reply from Vodafone UK - Winchester
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I thought Alexei was very helpful
I thought Alexei was very helpful, it would of helped if I could remember my security pin, please upgrade your systems to run frater and merry christmas
29 November 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey there,
Thanks for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service from staff
Very good service from staff, especially Jack.
24 November 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing Service from Alexei in Vodafone Winchester!
Alexei was very professional and gave me a very in-depth understanding on my purchase but also to all the other options available too! Great customer service and great smile too!
7 November 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey Brad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
AWESOME SERVICE!!
Came in to switch from Tesco and was help all the way through the process with knowledge and confidence on all aspects of the sale. A*** service from Jack and others who help along the way in store.
8 October 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Millie
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team
Highly recommend
Connor and Harvey got me an amazing sim only deal, and as a new customer you are very impressed with the customer experience and knowledge Connor had
22 October 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great knowledgeable service from Jason…
Great knowledgeable service from Jason and Dom
17 October 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Charlotte. Thank you for your review for both Jason and Dom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience
I had a great experience. I was assisted by Jordan who’s amazing and very helpful. 👌
14 October 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Kriz,
Thanks for taking your time to leave this review for Jordan.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was excellent
14 October 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey Casper,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
We received the best customer service…
We received the best customer service ever at Vodafone in Winchester. Jordan talked us true our options. He had great patience and he gave very trust worthy recommendations.
23 September 2023
Unprompted review
Reply from Vodafone UK - Winchester
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Jordan solved our needs
Jordan solved our needs, we were very satisfied. Thanks for being so nice and kind.
5 September 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Nicole. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had great service and help by Jordan in…
Had great service and help by Jordan in the Winchester shop after having our phones compromised. He spent some time assisting us after an exceptionally busy day without even a lunch break. A credit to Vodaphone.
1 September 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Janet,
Thanks for taking the time to review, and share your experience in our Winchester shop. It's so great to hear how Jordan was able to help, and provide fantastic service.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Winchester
Hey Susan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alexei was so helpful and professional …
Alexei was so helpful and professional in both the purchase and set up of my new I phone pro especially with helping me transfer my old phone to the new phone as I was a bit stressed with the process but he completely put me at ease! Thank you so much, very grateful!
26 August 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey Anita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alexis
Alexis, Store Manager is an asset to the business. Helpful, great comms & very thorough.
24 August 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Sarah. Thank you for your review for Alexis. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Connor and Alexei
23 August 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Terrific service
Hannah was extremely helpful when I purchased my new phone. She was very knowledgeable and efficient. A great credit to the Winchester store. We could not have hoped for better service.
27 July 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Susan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Brilliant Service
Brilliant service from Connor. He was knowledgeable, helpful, friendly and totally professional. After having conversations with Vodafone personnel in another local Vodafone store and with Customer Services on the telephone, he was a breath of fresh air. After he had answered our questions and guided us on our options, we knew exactly what we wanted to do. Thank you Connor.
23 July 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Nigel,
Thanks for your kind words for Connor.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Conner has been amazing in the…
Conner has been amazing in the Winchester branch
In all my years with Vodafone I’ve not had better service
Thanks Conner
Kind Regards
Kerie Coutts
20 July 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hey Kerie,
Thanks for the lovely review and fantastic support for Conner.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Hannah was very helpful in setting up my account and helping me swap phone companies to Vodafone. Overall a very easy and lovely experience.
19 July 2023
Unprompted review
Reply from Vodafone UK - Winchester
Hi Emily. Thank you for your review for Hannah. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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