Purchased a watch strap that showed on the website as being "in stock" despite not actually being in stock. Initially seller was very pleasant & forthcoming & I was told it would be a couple of... See more
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Great service provided!! Ordered watch assembly parts on Saturday, delivered by Monday. Super fast delivery. Easy to order on website and a safe secure payment. I highly recommend WatchBattery UK. 5*... See more
I live in the Netherlands and wanted to upgrade my G-shock GPW-1000-1AER watch a bit with a metal strap. It took me quite a while to find Watchbattery and they had the lowest price I could find on th... See more
I ordered through the website and payment was processed. I did not receive my order and am awaiting a refund. * the refund has now been received
Company details
Written by the company
WatchBattery (UK) Ltd - suppliers of quality, branded watch batteries, watch straps and associated products for over 25 years. We stock a huge range of watch straps for all types of watch; including genuine replacement watch bands and metal bracelets from Casio, Timex, Skagen, ICE and other brands, to generic watch straps including the more difficult to find sizes such as extra-extra-long and extra-wide watch straps. View our Watch Strap Finder Help to see how to choose the correct watch strap or bracelet and our Watch Strap Fitting Help for information on fitting and adjusting your watch band or bracelet.
Contact info
Office 107, Big Yellow, HA1 4WL, Harrow, United Kingdom
- 0333 051 0013
- www.watchbattery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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" Wow, what great service"
" Wow, what great service. My order for watch batteries was placed yesterday afternoon and is here already, and now fitted to both watches. Great service and very reasonable prices for the batteries and p&p. Thank you, I'll be back! "
Peter H - Bristol - 08-Oct-2021

Reply from WatchBattery (UK) Ltd
paid for first class delivery
paid for first class delivery - took 3 whole days to get here, despatched tues - arrived Friday (3 days) I did give the donkey a carrot though.
Just got a reply - took almost as long as the battery took to get here! Note to seller - don’t blame others - you chose the means of delivery - there’s alternatives to Royal Mail - perhaps you won’t use them because it’ll eat into your profit.
In this saga - improvement could be made with an alternative courier - don’t lose any sleep over it - I’m just maintaining an accurate review. End of matter.
By the way - you’ve been trading for 15 years - not 20. Not very good with time-keeping?
Incorporated on 21/3/06 (source - companies house) its now 2021 (21-05 = 15y). Andrew - you were appointed at the same time. Perhaps you just weren’t registered on companies house? I really don’t care.
Another grumble with the service I received was lack of timely communication (over 24hrs until received a response on chasing the product I paid for. I got a response after item received - was left in the dark as although got notice it had been ‘processed’ some time passed midday I received that email - so perhaps they start late? There was no acknowledgement of ‘despatched’ - You seem to be blaming your customer for your short comings. Would you like me to continue?
Andrew - your customer comms are bad (see above). I class this lack of owning some blame in this matter as continued customer support. You seem keen on me changing the star rating - so you’ve got your wish.
Maybe it’s time to expand your company - so you can be more efficient. I’m truly trying to help by adding constructive criticism, so please don’t take it personally.
Frustrating isn’t it. Perhaps if you chose the trustpilot upgraded plan instead of the free one it may be like other review sites where you can moan about a negative review and have it removed. That’s the great thing about trustpilot - it seems honest (at least at the moment). They’re doing a great job!
Oh - Reviewcentre.com they seem genuine. Also, shopsafe.co.uk rates watchbatteryuk 2/5. Oh dear.

Reply from WatchBattery (UK) Ltd
Fast and helpful
Fast, helpful, excellent service from this company!
Helped me sort a slight problem (my fault) in double quick time. Would recommend them to all.
E King, Derby's
Great company to deal with
The strap on my everyday watch was boring black and I wanted a bit of colour. I searched online and found WatchBattery(UK)Ltd. They had a huge choice at excellent prices, so I ordered a light green one. Delivery was prompt, customer service extremely helpful and the leather strap is fab. I was so pleased, I have ordered two more colours as well as batteries and other bits. I will definitely be recommending them!
Excellent products and prompt service
Excellent products and prompt service. I ordered a replacement Casio watch strap and fitting tool. They arrived next day and were perfect for repairing my watch. Would definitely recommend WatchBattery (UK) Ltd.
Outstanding Service!
Outstanding Service!
I have just received from WatchBattery (UK) a pair of batteries for my Rotary Revelation twin-face watch. Most watch repairers tell you these watches are not user-serviceable, but after spending £35 twice to have them changed by a dealer, I decided to give it a try.
I chose WatchBattery (UK), because I wanted to be sure of genuine batteries, having been doubtful of some Renata cells I've bought from other sellers on eBay in the past. They were purchased mid-afternoon; dispatched that day (2nd Class) and arrived the next day.
Exceptional service, well deserving of 5 stars, and will certainly buy from here again.
Thanks, WatchBattery (UK)
The best buying experience I've had for years
The folks at Watch Battery give a traditional, high quality professional service that knocks the spots off other online retailers. They also do so much more than batteries, I purchased spare links, strap end parts and a new crystal glass face for my Casio. All genuine parts, in stock, from people with a passion for great service and who genuinely care about your watch.
Excellent service
Excellent service. Order Monday, received 1st class post Tuesday, can't do better than that. Will be keeping their details for future use
Will use again
Needed five various watch batteries, plus a replacement casio strap. Very impressed as all items were available, super fast delivery and most importantly genuine (unlike batteries from other Amazon sellers!!!). I will definitely use again.

Reply from WatchBattery (UK) Ltd
Excellent company
I ordered my batteries late morning on Thursday, I received them in the post early Friday morning and by 11.00 am my garage door was fully functioning. Competitive prices. What's not to like?
Great expertise and service.
Both packages arrived this morning. Thanks for the excellent service way beyond expectations in identifying a mystery battery, who would have thought that less than 24 hours after finding the watch had stopped it is up and running.

Reply from WatchBattery (UK) Ltd
Excellent customer service
I received excellent customer service from this company . For a very small order I placed with them they had only a partial delivery address. Rather than just post the order they took the trouble to contact me and confirm my address .I Found this pleasantly reassuring , and I will be shopping with them again a result.
Four watches are now working again!!
The website is very easy to navigate, and to understand, with an amazing range of batteries; ordering is very straightforward too. So, thank you WatchBattery!!
Watchbattery UK is one of those…
Watchbattery UK is one of those fantastic finds. You'd think Timex would keep replacement straps for their Ironman watches, but they're very hard to find. My replacement strap matches the original perfectly. Great service.
A gem of a find !
I found this site by chance and was swayed by the choice of products and the low cost of first class delivery I Have used this site twice in the last two weeks and both times my orders were delivered the very next day and were off excellent quality and reasonably priced. On recieving both orders I was given a discount code to use on my next purchases which was a bonus in itself but the icing on the cake was that my last order included a free torch keyring.This firm really looks after their customers and are easily contacted by e-mail.I really believe that if in the future a problem with my order occurs they will sort the matter out a s.p. I cannot praise them enough and will continue to tell my family & friends of this great find
Mr S I bbitson
Excellent website and service.
Ordered a battery for Potterton heating progammer. Website very clear, and battery received within 1 working day. Excellent service.
Fantastic service, great value
An opportunity for massive savings on the cost of battery replacements in shops. The last time I changed the battery in one of my watches I paid an eye-watering £18. I worked out that I could remove the back using a tool from eBay (£4.39) and bought the battery from WatchBattery (UK) for £3.24 including 1st class postage. Delivered really quickly.
Double Swatched!
For a long while I've had a functioning Swatch with a broken strap (tongue side), and therefore another with strap intact. The latter, however, stopped, and didn't restart when I changed the battery. As well as buying a new one, therefore, I wondered whether I could transfer the strap from the non-functioning to the functioning. (Are you with me so far?) When I looked online for advice on changing Swatch straps, not only did I find WatchBattery's 'how to' page, but they could also provide a proper tool to ensure I didn't make a mistake by trying to do it by myself. Job done, straightforward, and back to two fully functional watches.
Speedy delivery
I've been looking out for a specialist battery (BLR121) for quite sometime when I came across WatchBattery (UK). Ordered the item, in stock with standard delivery. To my delight, it arrived lunchtime the following day.
Fantastic Company
This is a brilliant Company, just emailed them regarding a battery for my Swatch watch which I could not buy as my local store is closed due to Covid-19 and they were fantastic replied to my emails so fast and really helpful, have order my replacement battery, wish all companies were this good.
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