Wickes - Handsworth Reviews 

301
•
TrustScore 5 out of 5

4.9

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB

•

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See what reviewers are saying

Rated 4 out of 5 stars

I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more

Company replied

Rated 4 out of 5 stars

The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.

Company replied

Rated 5 out of 5 stars

I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more

Company replied

Rated 5 out of 5 stars

Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks

In finding bits and pieces of DIY, many thanks to Amrit for his help in tracking stuff down.

12 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Jean. Thank you for taking the time to share your review with us. We're really pleased to see that Amrit was able to help find the products you needed. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very good service and staff very …

Very good service and staff very friendly

15 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Balwinder, Thank you for your wonderful five-star review! We are so pleased to hear that you experienced very good service and found our staff to be friendly. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Good service

Good service, product availability good.

15 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Sabhi,

We are delighted to hear that our service and product availability met your expectations. We appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, bal was helpful at the checkout.

15 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Singh, Thank you for your wonderful five-star review! We are so pleased to hear that you were happy with the service and found Bal helpful at the checkout. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Excellent service never had any…

Excellent service never had any issues.always helpful

15 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Karmjit,

We're so happy to hear you've consistently received excellent service and found our team helpful. We appreciate your kind words! -Ellysse

Rated 5 out of 5 stars

Excellent service

Excellent service, tom

15 September 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Setpal, Thank you for taking the time to share your feedback about Tom, we are glad you managed to have an excellent service whilst in our store. - Sean

Rated 5 out of 5 stars

Quality products.Went for vacuum…

Quality products.Went for vacuum cleaner got great help by one of the staff Manny .Recommended

3 September 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi, Ervis. Thank you for taking the time to share your review with us. We're delighted to see that Manny provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Bal help me with my kitchen order

Bal help me with my kitchen order, great service and knowledge.

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Daya. Thank you for taking the time to share your review with us. We're delighted to see that Bal provided great knowledgeable customer service, helping you with your kitchen order. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Sahil help me with plaster,very good…

Sahil help me with plaster,very good customer service

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Dharamjit, Thank you for your wonderful five-star review! We are so pleased to hear that Sahil provided you with very good customer service and helped you with your plaster needs. - FC

Rated 5 out of 5 stars

Great service and good product

Great service and good product

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Mohammed, Thank you for taking the time to share your positive feedback. We are so pleased to hear that you experienced great service and are happy with our product. - FC

Rated 5 out of 5 stars

Are very good team is the best

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Marin, Thank you for taking the time to share your positive feedback. We are so pleased to hear that you had such a great experience with our team. - FC

Rated 5 out of 5 stars

Excellent service help me find the…

Excellent service help me find the plumbing bits i need. Bal was helpful at the till .

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Mohammad. Thank you for taking the time to share your review with us. We're really pleased to hear you received brilliant service and that our team were happy to help. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Been served by Tracey at the checkpoint…

Been served by Tracey at the checkpoint very helpful and very good service.

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear that Tracey provided such helpful and good service. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

Brilliant service always happy to help.

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Gurminder. Thank you for taking the time to share your review with us. We're pleased to hear you received brilliant service and found our team to be helpful during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. Good service

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Omar, thank you for your kind words. W're happy to see that you receive good service at the store. -LG

Rated 5 out of 5 stars

Very good service 👏

Very good service 👏

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, B Singh. Thank you for taking the time to share your experience with us. We're really pleased to see that you're happy with the service provided. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

treat very well

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Mani. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H

Rated 5 out of 5 stars

Good experience , helpful staf

Great service helpful staf

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for taking the time to leave your review, we are glad you received great service and that our staff were helpful. -AK

Rated 5 out of 5 stars

Handsworth store best.stock…

Handsworth store best.stock availability good,staff helpful and knowledgeable

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Singh. Thank you for taking the time to share your review with us. We're really pleased to see that you found the stock availability at our Wickes store in Handsworth to be good and our team to be helpful and knowledgeable. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very happy with service and products

Very happy with service and products. Staffs very polite and friendly.bal help me with my bathroom project.

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for taking the time to share your review with us. We're so pleased to hear you had such a positive experience with our service and products, and found our staff polite and friendly. It's wonderful to know we could help with your bathroom project. -AK

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