Wickes - Handsworth Reviews 

301
•
TrustScore 5 out of 5

4.9

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB

•

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See what reviewers are saying

Rated 4 out of 5 stars

I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more

Company replied

Rated 4 out of 5 stars

The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.

Company replied

Rated 5 out of 5 stars

I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more

Company replied

Rated 5 out of 5 stars

Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellet service at handsworth…

Excellet service at handsworth store.bal alway helpful .

14 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Tanda Tanda, thank you for your five-star review! We are so pleased to hear that you received excellent service at our Handsworth store and found our team member helpful. We truly appreciate your kind feedback. -LG

Rated 5 out of 5 stars

Vansh & Sal

Vansh, Sal and all the Team are super helpful! Great people and super store!

12 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review, JSB Construction Limited! We are so pleased to hear that Vansh, Sal and the team were super helpful and that you had a great experience in our store. We truly appreciate your kind feedback. - Andrew

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

12 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thanks for taking the time to leave your 5-star review, Mustafa. We are glad to hear you received very friendly service from our staff.- Andrew

Rated 5 out of 5 stars

Great service

Great service. I found Amrit, Sahil and Nally very helpful.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful five-star review, Ejaz! We are so pleased to hear that you received great service and found Amrit, Sahil and Nally to be very helpful. We truly appreciate your kind feedback. - Andrew

Rated 5 out of 5 stars

Lovely service every day.amrit found…

Lovely service every day.amrit found the stock for me,very happy with service

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so happy to hear our team provided excellent service and found what you needed. Thank you for your kind words! -AK

Rated 5 out of 5 stars

All of the staff were very helpful ĺand…

All of the staff were very helpful ĺand polite.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Ranjit,

Thank you for your wonderful five-star review! We are so pleased to hear that our team was very helpful and polite. We truly appreciate your kind feedback. -Ellysse

Rated 5 out of 5 stars

I found hansworth store very helpful…

I found hansworth store very helpful gorgeous kind patience deliver good SERVICE.I recommend to everyone.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Lee,

We're really pleased to hear that you found our store to be helpful and that you received good service. We appreciate your kind words and feedback! -Ellysse

Rated 5 out of 5 stars

Bal n saldipar were so helpful in…

Bal n saldipar were so helpful in helping me pick a paint colour to match my wallpaper

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Deepjot, We're so pleased to hear that Bal and Saldipar were helpful in assisting you with choosing a paint color to match your wallpaper. Thank you for sharing your positive experience! - Sean

Rated 5 out of 5 stars

Staff are great and very helpfull.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello Theon, Thank you for taking the time to share your positive feedback. We are so pleased to hear that our team was great and very helpful during your visit. -JG

Rated 5 out of 5 stars

The lady was brilliant

The lady was brilliant

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Nadir, Thank you for taking the time to share your positive feedback. We are delighted to hear that you had such a brilliant experience with us. - Sean

Rated 5 out of 5 stars

Every journey I go to Wickes in…

Every journey I go to Wickes in Handsworth it’s always grea, staff is very friendly and always helps.bal help me with my bathroom project. Very happy with service and product.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We're so pleased to hear about your fantastic experience at our store! It's wonderful that our team is always friendly and helpful, especially with your bathroom project. We're delighted you're happy with both the service and the product. -AK

Rated 5 out of 5 stars

Nice customer service and was well…

Nice customer service and was well attended to

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Nonso,

Thank you for your wonderful five-star review! We are so pleased to hear that you experienced great customer service and felt well attended to. We truly appreciate your kind feedback. -Ellysse

Rated 5 out of 5 stars

I'm very happy with service

I'm very happy with service

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review! We are so glad to hear that you are very happy with our service. We truly appreciate your feedback. -AK

Rated 5 out of 5 stars

Sal was really helpful and product…

Sal was really helpful and product knowledge great.very happy with the service.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Jagminder,

We are so pleased to hear that Sal was really helpful and had great product knowledge. We appreciate your kind words about the service. -Ellysse

Rated 5 out of 5 stars

Very good store and product…

Very good store and product availability good.its my regular store.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Thank you for your wonderful review! We are so pleased to hear that you appreciate our store and product availability, and we're delighted to be your regular store. -AK

Rated 5 out of 5 stars

Handsworth store good service,click and…

Handsworth store good service,click and collect always ready and excellent staff.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Rahul,

Thank you for your wonderful review! We're so pleased to hear that you consistently receive good service and that our team members are excellent. We truly appreciate your kind feedback. -Ellysse

Rated 5 out of 5 stars

Went to buy some plaster at Handsworth

Went to buy some plaster at Handsworth, wonderful staff.sal was helpful at the checkout.

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Gurpreet, Thank you for sharing your positive feedback. We're delighted to hear that you had a wonderful experience and found Sal helpful during your visit. - Sean

Rated 5 out of 5 stars

Great service

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hello Mrs Santi, Thanks for taking the time to leave us a review. We're pleased to hear you received great service from our team. -JG

Rated 5 out of 5 stars

Excellent service

Excellent service

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Daljit, We are really pleased to hear that you had an excellent experience with us and your feedback is very appreciated! - FC

Rated 5 out of 5 stars

Ten stars customer services

Ten stars customer services

11 September 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi Ragbir,

We're so happy to hear you had such a positive experience with our customer service. We truly appreciate your kind words! -Ellysse

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