Zapals 

Ver bad support. No Reply. No Shipping after 32 days for an Xiaomi Hygrometer which should be in stock. I Paid extra 4€ to receive it within 8 working days.. but now 32 days after that I am just frustrated..

No response, zero support, fall off! Infinite processing time ... Money-stripping webshop. An unreliable company, avoid it, don't recommend it!

I ordered a product in January and it said the delivery would take 7-10 days. It has been 3 weeks and still no sign of my delivery.I did not receive a tracking number. I have emailed Zapals about 4 times to find out the whereabouts of my delivery and nobody has replied. The online chat is never available.The customer service is awful and I will never order from them again. I am in the process of taking legal action in order for me to get my money back.

Just plain dodgy, as others have said they take you're money, then fail to deliver, and ignore all emails to customer support, definately one to avoid

I have sent five emails without reply and no order confirmation but they did take my money! This is a scam company.

Over a month ago I placed an order with this company. I received a email saying they got my order and took my money. A month later I didn't hear anything, so I emailed them, I immediately got an automated email response saying that someone will get back to me. No one got back to me, it's been two weeks later since I've emailed them, and I've emailed 2 other times now, and still nothing. At this point I don't know what to do. They basically stole from me. It's only a 16 or 17 dollar order, but that's besides the point. I was expecting something I want, I could have gotten by now from someone else. This is bull crap and I don't know what to do. This is The worst experience I have ever had online shopping. I want my order now , or my money back NOW, if you asked me I'd say they owe me both, my order and my money. I'm stressed out to the fullest over this. What do I do.

Placed an order and didn't receive my item or even a confirmation email, yet they still took my money! Emailed over and over again but got nothing back.

Horrific customer service. Will never go near this place again.They are just thieves!

DO NOT BUY ANYTHING FROM THEM

Placed order for huawei honor 4 fitness band. I never received a confirmation email and they took payment from my account.

I have sent 2 emails over 4 days and they have not replied to a single one.

This company has appalling customer service and I believe they have no intention of fulfilling my order.

They are crooks do not place an order or give your card details they will just take your money.

Waste of time. Waste of money. Ordered, paid, item never delivered. No response from customer service. Please be aware of these crooks!!!

Yet another paid my money but no item delivered review. No response to any email (the only way of contacting them)
DO NOT WASTE YOUR MONEY HERE

I wouldn't even give them one star absolutely rubbish company you might just as well burn your money,I ordered a Cree flashlight from them months ago they said it's been dispatched but I've not received it I've emailed them 4 times and each time I've received a reply that customer service will look I to it and get back to me in 24 hours .I think they must mean 24 months not had a reply from them.dont use this company at the best they are useless at worst criminal

I ordered from them in December 2018. Never received my order! I have emailed them several times and never get a response. I'm out my money!

DO NOT ORDER FROM THEM!

Do not order from here. I never received my order. I tried to email several times and had no reponse. Luckily my back refunded me my money.

I've 5 emails to them because I never received confirmation nor a single reply. They took full payment from my credit card though. Peaces of shi. DON'T ORDER ANYTHING FROM PEACE OF SHI ZAPALS.

Two months and NO CONTACT from Zapals. Two emails sent without reply and no order confirmation but they did take my money! I am pretty sure this is a scam because nobody has customer service THIS BAD.

I ordered a few cheap items from zapals and received them all. So far, so good.

I ordered another item on December 3. It's now 6th of February and it is still "processing". They took my money and haven't even dispatched yet. Over 2 months

I have raised lots of tickets and emailed them lots of times. ZERO RESPONSE!!!

They are ok as long as they actually send the item and it actually arrives otherwise customer service is NON EXISTENT. They just ignore you! I don't normally leave reviews but I have never had a company before that doesn't even reply whatsoever!

TIP: make sure pay by PayPal and make a claim, their customer services do nothing at all. Worst than gearbest.

I have bought a keyboard from Zapals but 'A' button doesn't work. I send ticket twice but they didn't even answered.

Buyer Beware!!!
I ordered items in early November with the assurance that they would be received before Christmas. Finally I received some of the items in mid January. I contacted them about the missing items and they agreed to refund $20 to compensate if I would cancel my case with PayPal. After canceling my case they received payment though PayPal and now they will no longer communicate and have failed to send the refund. Do not purchase from them they are dishonest!!!

Item ordered never arrived.
Contacted them by email on 3 occasions, they promised to respond within 24 hours but never did,opened a dispute with Paypal and the responded within a couple of hours promising a refund within 5 to 10 days. Needless to say no refund.
I expect a refund from Paypal in due course.