Yeep! Reviews 

Update from below email from Yeep that asked to to email them I did so on 25th August it's now 31st August and had NO reply don't bother using this company they don't care....
Twice I have used the Yeep locker and both times DPD parcels have gone missing, I have carried out the instructions were you have you scan QR code open a door then close it again, then choose a S M L locker open that put in the parcel then it should have gone but no it's missing, I think it's missing because someone else has carried out the same instructions and my door has opened and the parcel has been taken, I will use InPost in future no messing with opening and closing doors just straight forward put it in the locker no parcels go missing with Inpost either...

Wish I could give 0 stars to represent the 0 f@#ks this company gives about your parcels. I wish I had read the reviews about this awful company before placing my DPD parcel in this locker.
Unlike many, I actually received confirmation from the locker and via DPD email that I had dropped off my parcel on 12/08/26. Checked days later to see if my buyer had received their parcel. Surprised to see the parcel was still in the locker. I have called DPD everyday since, nearly two weeks, who say they need a Yeep engineer to physically resolve the locker issue as their driver had not been able to access the locker.
Yeep have ignored my email and they don’t have a phone number to contact them on.
DPD and UPS need to end their partnership with this terrible company.
Use a Yeep locker if you like gambling and constant anxiety.
My locker is still sitting in the locker. I’ll probably end up refunding the buyer and then the parcel will be delivered, leaving me out of pocket.
Going to write my negative review of DPD next. This is a shame because I love DPD usually.

Unfortunately I can't give 0 stars.
Made the mistake of using a Yeep! locker for a DPD drop-off as it was listed as a local place on the DPD returns document.
The barcode scanner, a door opened, put in the parcel, went back to the screen to see a welcome message.
No confirmation, no receipt, no update from DPD.
For the next 3 weeks I tried to find out what was happening to my parcel. DPD didn't have it, Yeep have no way of contacting them. Multiple calls to DPD and the company that I was returning to. DPD said it looked like there hadn't been a collection "for some days".
Eventually, 3 weeks later, I get a ping from DPD to say they've delivered my parcel.
I'll never use Yeep! again.
Request for DPD that they end their arrangements with Yerp!

Says my parcel has been delivered by UPS to a Yeep locker, but yet nobody has sent my a code or a pin to get access to my parcel. Nobody to contact, emails sent with no replies. DO NOT USE IF YOU CAN AVOID!!

Absolutely unethical, no Communication at all. U have installed ur box since 2 months on my premises but it’s not what we agreed on. U said sign the provisional contract to do the survey after survey I was notified 1 hour before installation. The representative won’t answer the call. We agreed on 3 mtr size but u installed 2 mtr box. Since 2 months you hv your dear box sitting on my shop front & today you sending me email congratulations the locker is installed !!!!
Absolutely unacceptable disappointing company. DO NOT INSTALL THIS COMPANY’s lockers. A big FAT NO.

(To date you have not even considered to contact me still. that shows the level of your service & commitment.)

This deserves negative number like -100

Your "system" is destroying the ability for people to drop off packages.
before YEEP we could go to a local shop and a PERSON would take the parcel, check it in and then be collected.

What you have created is a monopoly on this to get all the locations for yourselves and then provide a faulty system that fails at every hurdle.

Well done for making something that work a lot worse.

Worst platform going. I posted a parcel using my QR code and at no point in the process did it ask me to apply a label, doesn't say on the locker anywhere, I only realised once I got home that I needed a label when I got no notification that the parcel was posted at which point I looked it up and it said I needed a label and seeing other people have made the same mistake it said I could get that parcel back, when I went to the locker again to try and get it back the locker was empty, all this happened within 30 minutes

No Way of contacting yeep and DPD where useless when I phoned them

Lockers are awful, make sure you don’t put anything in without a label as it will go into a black hole.

The lockers don’t tell you you need a label, just a QR code, but you do!!!!!

Otherwise they will abandon your parcel and won’t help you, you can’t even get through to anyone on the phone.

Scam company and deserve 0 stars, look how much everyone hates them.

Just to add to previous review, please do not be reassured by Yeep replying to the many poor reviews saying they want to investigate - they replied once and have now continually left me on read.
Spoke to courier who told me he reported faulty locker over a week ago and Yeep are still allowing customers to place parcels inside meaning complete loss for them.

I don’t know how these guys are in business. The whole model of the company is to provide a collection/drop off point for parcels, but they have NO customer service and just simply don’t send the code. Avoid using Yeep

Just spent over 30 mins between two Yeep parcel lockers. Needed to use App due to parcel being a UPS parcel but the locker didn't open. Tried another location, same issue. Such a complicated system for such a simple thing. Don't bother using Yeep and just drop off at your local shop.

In response to the reply from Yeep below. This is the exact email address I have been trying to get in contact with for the last 2 weeks and have had no response.

I deposited 2 parcels within a Yeep locker exactly 2 weeks ago and have not heard anything. Not from Yeep, not from DPD who are the courier and not from Office who they were being returned to. I've contacted all 3 numerous times over the last 2 weeks regarding this issue and have been completely ignored by all 3. Avoid these lockers!

Terrible app, I have tried three lockers, all not responding to the app and not connecting. What should be easy is terrible. I’ll go out of my way not to use this service.

ONE STAR is too high for this bunch of thieves! You scan your code, the locker opens, parcel goes in, you shut the door then bingo you’ve lost your parcel as it comes up with cancelled drop! Almost a week on and nothing has been done to help! Emailed them 6 times now with only one reply saying they would ‘investigate’. I only got a reply the first time after mentioning getting my crowbar out and retrieving my parcel myself. Looks like I’ll need to do that after all. So PLEASE DO NOT USE these jokers!

Trapped my delivery, never sent the code to me

My parcel (Tracking No: 1ZW138E46816644526) was delivered to a YEEP Locker, but I can’t collect it because I never received the required QR code or PIN.

The YEEP app doesn’t work properly either, so I can’t access any collection details. UPS says they can’t help and told me to contact the seller instead.

Very poor service. A parcel locker is useless if customers can’t access their parcels.

I had a very important package that I had to send in a hurry, it was delivered safely and on time which was a great relief. Can’t recommend Yeep enough.

DO NOT USE

I dropped off my parcel on 19/07/26; firstly took a few tries to get a locker that my parcel fit in, one of the Medium doors didn't open and had to wait for the system to time out before being able to select a different size.

No email confirmation or anything that my parcel was dropped off successfully except from a flash on the Locker screen saying so.

Waited a couple days for the tracking to update but still nothing. Contacted Yeep support who have been absolutely useless and said that it's DPDs systems that haven't been made aware of the parcel being dropped off and I have to contact them as although it's Yeeps locker they cannot help.

It's been three weeks since and both sides have been absolutely useless; parcel has been sat in the locker since.

Reported Yeep to trading standards as I suggest everyone else with issues does too. Pathetic

Never use this company!!!!!

Put my parcel in the locker using dpd. Lost the parcel, doubt anyone even collected the item. Lost my money.

Couldn't even get hold of anyone customer service. Sent 3 emails. Dpd were rubbish as well.

Had a package from abroad delivered by UPS to Yeep locker. They issued me a pin for pickup. I entered the pin into the Yeep locker. Pin accepted, great.

None of the locker doors open. Oh dear. Try all the doors to see which one it is. None of them budge. The locker times out. I try my pin again. Pin not valid.

Ok, not to panic. I'll try reaching their customer service. Problem - Yeep do not have customer service. This isn't an exaggeration. Go to their website and under 'contact' it firmly tells you to contact your carrier as they couldn't care less. Lovely.

Tried the app instead - a barely functional mess and still noone to contact, not even a token AI agent.

I'm now locked in a pitch battle between me, UPS, and the sender of my package.

Yeep - an excellent way to guarantee you will lose your stuff.