Yoho MobileReviews 

284
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Couldn't sign-up for any plans. Website was buggy and has some hardcore fingerprinting. SMS verification doesn't work despite the available option. Popup message says it's not available. Yoho wants m... See more

Company replied

Rated 5 out of 5 stars

Yohomobile’s e-sim worked well for me, perfect for solo travelers, providing reliable connectivity and easy plan management through their app. Good price and excellent Support. Edit: now you can even... See more

Rated 5 out of 5 stars

I arrived in Japan and the eSIM did not work even though I scanned the QR code and followed the instructions carefully. Using the airport WiFi I contacted Yoho Mobile's WhatsApp support. The support s... See more

Rated 5 out of 5 stars

Arrived at Sydney and couldn't get my mobile on esim to work. Contact yoho helpline and got my issue resolved. I have experience with many Tesco and none come across as yoho support which give clear... See more

Company details

  1. Mobile network operator
  2. Telecommunications service provider
  3. Travel deals

About Yoho Mobile

Written by the company

Yoho Mobile provide overseas data communication service that allows you to purchase and use eSIMs from 195 countries around the world.

Troublesome procedures and settings in foreign languages ​​are unnecessary. cheaper than rental wifi, and easier to use the internet overseas than sim purchased locally.

100% Money-Back Guarantee

If your eSIM doesn't work, we will return your money.
eSIM data plans are a new technology, and we want everyone to try it, but we know that it can be complicated. That's why we stand by our 100% Money-Back Guarantee: if you can't use our service, or our eSIM data plans don't work for you, we will return 100% of your payment. Simple as that.

Contact info

3.4

Average

TrustScore 3.5 out of 5

284 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(284)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle-free connectivity

Using yoho mobile made my overseas trip so much easier. I didn't have to deal with complicated procedures or settings in foreign languages. The esim worked like a charm, and I was able to stay connected without any stress

12 July 2024
Rated 5 out of 5 stars

Using yoho mobile's esim made staying…

Using yoho mobile's esim made staying connected during my travels effortless. I didn't have to deal with complicated procedures or settings in foreign languages, and the service worked seamlessly. It was a hassle-free experience that I would definmitely repeat in the future

13 September 2024
Rated 5 out of 5 stars

Best e-sim ever

Best e-sim ever. So easy to install. Smooth sales and the customer service very prompt in replying when i have problem in installing initially. The coverage in Jakarta was very good. No lagging at all. Definitely recommended and deserve a 5-star

23 September 2024
Unprompted review
Rated 5 out of 5 stars

The best customer service and support

The best customer service and support. Incredibly prompt to reply and walk you through any set up challenges you may have, which were rookie mistakes our end.
It was so easy.
They will be my first “go to” for next trip abroad.
Great product and service.
👌👍🍻

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Data issue

There was some issues when I was in bali. And I whatsapp them for guidance. Their response was fast and they helped to resolve my issue quickly. When you are in overseas, you need a good customer support that response to you quickly. I would definitely buy their esim for all my travels going forward.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

I recently encountered an issue while…

I recently encountered an issue while trying to get connected in the US, and I reached out to YOHO’s customer service for assistance. From the very beginning, their support team was exceptional. They provided clear, step-by-step instructions that made it easy for me to resolve the issue.

What really stood out was their patience and willingness to ensure everything was working smoothly before wrapping up the call. It’s not often you find such dedicated and professional service, but YOHO went above and beyond to help me out.

Thanks to their excellent customer service, I was able to get connected without any further hassle. I’m extremely grateful for their help and would highly recommend YOHO for their outstanding support!

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Yoho provided the best value for a data only eSim during our trip to Nepal. We had no issues with installing and starting the eSim data-only service.
We did have a couple of days in country with no service.
When I contacted Yoho I got a very quick reply apologising for network issues out of their control and an immediate partial refund.
The next day the service was back up and working.
Very pleased with Yoho, would highly recommend.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

It is my first time using eSim on my Samsung Android phoneAndroid …

It is my first time using eSim on my Android phone. The Seller is very patient , knowledgeable & exercise professionalism in educating and teaching the customer. Not only that, their response time is reasonably fast & efficient. Considering that I have yet to using my eSim which I will be travelling shortly from Sept 16-Oct 20 to Europe, I look forward to their continual support just in the event if I run into any connectivity issues.😁😁😁

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Awesome prompt service!

Awesome prompt service! I just touched down and needed support to activate eSIM, their WhatsApp customer service is superb! Patient, clear and prompt instructions to guide me through! Appreciated!

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Immediate support

Couldn’t activate the sim card initially with the instructions on their email. Contacted their whatsapp support and replies were immediate. Issue resolved in no time, extremely pleased with the speedy support, tysm (:

27 August 2024
Unprompted review
Rated 5 out of 5 stars

excellent support

Had some issues with setting up the SIM, but the support was quick to help solve the issue. Once that's done, experience was seamless.

15 August 2024
Unprompted review
Rated 4 out of 5 stars

Great technical support

Can’t give 5/5 as for the first half of the day I couldn’t activate their eSIM, but their support representative was very understanding and eventually was able to help me out. So 5/5 for support and 4/5 for overall experience.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Seamless connectivity

I used yoho mobile's esim during my business trip and it exceeded my expectations. The ease of use and the reliable data connection made my work much smoother. I appreciated the fact that I could rely on the service without having to worry about connectivity issues

12 April 2024
Rated 5 out of 5 stars

Value for money

Yoho Mobile's esim service proved to be a cost-effective option for staying connected while abtoad. I found it to be cheaper than other alternatives like rental wifi and more convenient than buying a local sim card. The variety of data plans available made it easy to choose one that suited my needs

18 May 2024
Rated 5 out of 5 stars

As someone who travels frequently for…

As someone who travels frequently for work, staying connected is crucial for me. Yoho mobile's esim service has been a game-changer in making sure I have reliable data wherever I go. The fact that I can purchase and use esims from 195 countries is just incredible. Highly recommend for anyone who values seanless connectivity abtoad

10 May 2024
Rated 5 out of 5 stars

A seamless experience

I recently used Yoho Mobile for my trip to Europe, and I must say, I was impressed with the ease of using their eSIM service. Being able to purchase and use an eSIM in various countries without any hassle made my travel experience so much smoother. Plus, the 100% money-back guarantee definitely gave me peace of mind

11 May 2024

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