YorkTest Laboratories Reviews 162

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its insightful results, which have helped many identify food sensitivities and make significant improvements to their health. The testing process is frequently described as easy to use and convenient, providing clear and understandable reports. Reviewers also highlight the exceptional customer service, noting the staff's helpfulness, prompt responses, and professional demeanor. The included nutritionist consultations are highly valued, with many people finding the advice and guidance provided to be incredibly beneficial for implementing dietary changes and understanding their results. However, some customers reported initial difficulties reaching customer service, though these issues were eventually resolved efficiently. Additionally, a few individuals mentioned that the dietician did not provide a personalized plan, and one customer noted that a known allergy was not detected by the test.

What people talk about most

Product

Consumers find the product to be highly beneficial for identifying food sensitivities and intolerances. Many... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being knowledgeable,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the tests offered, finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They gave us a free nutritionist consultation with our child’s allergy test which is so helpful considering we need to change her diet completely. We discovered her high reactivity to cows milk, wheat... See more

Company replied

Rated 5 out of 5 stars

I can’t fault this company, I had a lot of itching and discomfort and thought maybe worth doing a test. Never really thinking I had an intolerance. They tested 200 things and I have milk intolerance.... See more

Company replied

Rated 5 out of 5 stars

I've had a theory on what my body may not tolerate, so to see my results & confirm my suspicions while also clarifying additional problem foods was extremely eye opening. The test was easy to... See more

Company replied

Rated 5 out of 5 stars

My son has had digestive issues since he was 3. He has been evaluated by GI specialists, an allergist, his pediatrician; no resolution. I heard about York Test from a colleague and decided that thi... See more

Company replied


Company details

Written by the company

Leading home to lab food sensitivity and allergy testing company. YorkTest is an award winning food sensitivity testing laboratory with over 42 years of experience with after care expert nutritionist support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Game changer

My daughter did every test with her doctor and then we did the food intolerance test with YorkTest and finally got the answers we always suspected. We were able to change my daughters diet and eliminate the foods and since then it has changed her life.

26 February 2021
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Reply from YorkTest Laboratories

Hi Sinead, thank you for your fantastic review! We are delighted that your Daughter is feeling much better because of taking our test and following her elimination diet.

We look forward to supporting you and your Daughter further if required. Please do not hesitate to contact our Customer Service Team if you need anything at all.

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