5G connection droped on all my 3 numbers. After nearly 2 hours on phone with customer support still no fix.
13 September 2025
Unprompted review
Reply from EE
Hi Liviu.
Thanks for taking time to stop by and leave a review.
It's disappointing to read you've not had the best experience with your signal. It would be great to help turn things around and discuss what's happened further.
Please give us a call on 150 from an EE mobile, or 07953 966 150 from any other phone and you'll be able to speak with one of our guides for help.
For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee
Constant internet drops. When chatting with support everything is ok on their end. Great speed when working but the frustration of not be able to use the service you pay for is much much greater.
3 August 2023
Unprompted review
Reply from Vodafone UK
Hey Liviu,
Thanks for leaving your review. I'm sorry for the experience you've had with your speeds. If there's anything we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
I was contacted in the end and everything worked out well. Thank you! I was supposed to have free delivery for orders over £35. After I paid over PayPal a new window opened asking me to pay for delivery! Seems like a scam at tis point! I tried to contact them on site form, on Facebook and over email. First and last time for me. Avoid!
Hello! I ordered a Festina watch and I received it in a different watch box and with sign of use. I tried to contact over chat with no success. Order wasn't delivered to my address and had to wait an extra day before I went to a small shop to collect it. Very disappointed!
30 November 2022
Unprompted review
Reply from First Class Watches
Dear Mr Liviu Gabriel Bajenaru,
I am very sorry to hear that you are unhappy with the watch you have received. As an authorised retailer, we send all watches in the latest official packaging as provided by the manufacturer. Unfortunately sometimes the brands do update their packaging from time to time without sending us updated packaging photos or certain models will come with a specific box. We will investigate this to see if the incorrect packaging was sent or whether we need to update the website accordingly.
All our watches are brand new and as such should be in a perfect condition. If this is not the case we would recommend returning for a replacement or refund as per our returns policy. I can see from our stock history that this model has only ever been securely stored in our warehouse and has not been on display or used so we would like the opportunity to investigate this further. We will reach out to you via your order so that you can send us photos of the issues and packaging. We will also send you a returns label link, please click this to generate a free if charge returns label. If you do not receive this please check your junk/spam folder.
As a smaller online retailer we take customer service and feedback very seriously. Please let us know if there is any way we can improve our experience. I can see you have tried to contact us on chat after 6pm tonight however we only operate our chat up until 5pm Mon-Fri and it has gone through as an offline message. You can contact me directly on scott@firstclasswatches.co.uk if there is anything we can to do to resolve this situation.
My sincere apologies for any inconvenience caused,
They don't bother to bring the deliveries to the address! Instead they send a message Sorry we missed you! I tried to contact them through chat but you get only idiotic answers from chat bot. If you want to call them you have to pay extra cause it's a special number.
We sincerely appreciate your beautiful words and the confidence you have invested in our services. Your opinion is very important to us and we assure you of our full consideration.
Thank you and we look forward to you next time, The FMNrent team
