PlantagenetABC

Excellent application process. Very good app which is straightforward to use. Highly recommend.

Have to say that two major experiences were dealt with in a timely and professional manner. So from my own personal experience to now - I would recommend but with care given some of the experiences I've heard from people i know and other reviews here.

Absolutely appalling delivery experiences before Christmas. Two out of two parcels lost. Absolutely would not recommend using this company.

Excellent quality at a great price. Swiftly delivered. No problems.

Very slick outfit. All sorted out swiftly and without issue online. Be with them a while now with no problems at all. Definitely recommend to anyone.

Excellent application process. So far very happy. Would definitely recommend.

Excellent ordering and delivery. Very satisfied with purchase. Great price too. Highly recommended.

Superb so far. Right from application to having used for around 4 months I've had no problems at all. Excellent App. So far all good! Recommended.

Excellent. Fast, efficient and friendly service. Cannot fault them.

Another excellent move completed by the team. Always prompt and efficient whilst also being friendly and professional. Wouldn't use anyone else. Highly recommended.

Excellent service this year so far. Only issue is sometimes the instructions to delivery driver in event of not being in are either not followed or "evaporate". My usage so far has been between South Africa and UK multiple times. All in all I'm happy with the service and will continue to use.

An excellent service online. Very swift application and decision. Very smooth transaction through to end with retail partner. Very quick email follow up and also impressed with the App so far too. Lots of options available and it appears there is a good customer service department if all else fails. Would definitely use again.

Always massive call waiting times. Staff often abrupt but sometimes ok. Very hit or miss so not helpful after a long *have you tried the app* on hold situation. In my experience also unhelpful in unusual or time critical situations. Also their in-house RAC service was awful. Huge wait time even with vulnerable passenger although the technician that finally arrived was excellent. I dont think I will be bothering again when the current agreement comes to an end. Disappointed.

Overall an excellent application experience. Took longer than anticipated but all was well. So far so good and I would recommend.

Excellent experience. Booking was straightforward. Communication was brilliant. Been using for many years in UK and overseas and always been very impressed with the service provided.

Excellent so far. Application was thorough but straightforward. At this point I would recommend. But of course the true test will be if we have to make any kind of claim. Hopefully we won't have to but equally if we do I hope the process is as straightforward.

Excellent product and service. Very slick operation which I would highly recommend.
Order 58166

Excellent. Easy to set up and so far it's been trouble free to use. I would recommend it.

Superb and empathetic service throughout. Very professional and thorough. Everything completed quickly. Always available for any queries. Would highly recommend to anyone needing such services.

Travel experience onboard was ok although cleanliness was below what I was expecting. Ticket pricing far too high though especially if they are trying to entice customers back after the pandemic [having fewer packed trains doesn't cut it!].