Please, please do not buy from this company. We received headphones in December and the product and packaging was damaged. I returned the item which cost me £15 via Royal Mail. After 18 emails and me... See more
Airwatch Official
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See what reviewers are saying
Having seen all the reviews AFTER I purchased the headphones, I’m kicking myself! I sent an email asking them to cancel the order and refund me. However, they’ve basically told me they won’t and it’s... See more
Watch faulty after being brought for Christmas, they state on 14 day return or replacement policy! I am taking to court but meanwhile avoid this sham company I also suggest anyone who has issues... See more
Received my watch and after some time battery wasnt lasting much. Contacted Airwatch and they promised me to send new watch. Everything else, I cant complain, amazing watch, everything is working and... See more
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Blackmail. Awful experience
I received my Airwatch two days ago which on set up I found to be faulty. I immediately reported this to their Customer Services team, with image evidence.
They tried to blackmail me, saying they would only send me a replacement, functional watch, if I submitted a “positive review”. I can now see from the below several others have experienced this same attempted blackmail.
Given this information, as far as I am concerned this is a knowingly fraudulent product and service by them.
Having read the Trustpoint review guideline. asking a consumer to provide a “fake” positive review directly infringes these guidelines given by trustpoint.
i bought two airwatch pro for me and…
i bought two airwatch pro for me and wife, battery last for at least 7 days got a lot of functions it feels nice when using it, customer service are quick to resolve an issue. recommended
SCAM, BLACKMAILERS,
Got blackmailed into leaving a 'good' review so I would get a replacement sent to me. Replacement came today and still doesn't function! Apps are all missing doesn't do anything advertised on their website! ABSOLUTE SCAM!!!!!
Google security alert appears the minute you connect.
DO NOT WASTE YOUR MONEY!!!!!!
⛔️ SCAM ⛔️
I bought a watch on 28th June, this is now September and I have never received it or had a refund after requesting one on 5 different occasions. Every email is just a reply with we will investigate this today, I never get a reply unless I email first.⛔️⛔️PLEASE DONT WASTE YOUR MONEY ON THIS COMPANY YOU WILL BE OUT OF POCKET. THE WATCHES ARE SENT FROM CHINA BUT NEVER REACH THE DESTINATION ⛔️⛔️
Watch never arrived!
Watch never arrive with the strap contacted them to confirm if it will be in a different delivery, I was told yes and to wait a few more days which I did I emailed again as still no watch I was told to send it back!! I was then told when I leave a good review then they will send a new watch out but it was too late I asked for a refund but they keep saying when I leave a good review they will send a new watch
I went via PayPal to get a refund
Seems like they hold peoples things to get good reviews I would waste your time or money
Lots of features
This will help my fitness goals, the screen is very bright and there are so many apps!
Watch strap broke after a couple of…
Watch strap broke after a couple of weeks of use. Customer support were on it and were willing to send me a replacement straight away. Will update when I've had a full experience
Very smart watch,
Very smart watch,
Looks stylish,fits well.
Easy to set up and install. We used the YouTube video.
Sadly the sleep function wouldn't work. Didn't register sleep.
Customer services replaced with new watch.
Happy with the outcome.
Received my Airwatch after downloading…
Received my Airwatch after downloading app to connect watch to phone, it wouldn't connect. Spoke to customer service who said they will send a replacement next day for free to replace faulty watch.
Lovely looking watch
Lovely looking watch. Loads of different tools ..
Helpful staff when raising questions..also quick to reply
Very helpful and good customer service…
Very helpful and good customer service my boy loves his wife
Good watch fast delivery 👍👍
Good watch fast delivery 👍👍Did have a problem with the 1st watch as it did not charge but they sent a replacement 👍
Awesome customer service
Awesome customer service & very quick to respond to emails.
Initially very happy with watch received, especially the feature where I can add a photo of my choice on the screen but unfortunately it does not keep charge. Having contacted the company, I'm happy to say they are sending a replacement.
The watch had a minor issue but after…
The watch had a minor issue but after talking to airwatch they agreed to replace now just waiting for the new one to arrive
The watch arrived but wouldn’t retain…
The watch arrived but wouldn’t retain charge. Airwatch have agreed to replace the watch before returning the replacement. Very good customer service in anticipation of the replacement watch. My autistic son was disappointed but will be happy with the outcome. Shaun
Great customer service
Ordered my watch was kept updated throughout regards delivery. Had some problems connecting the watch for calls but after a message to customer service this was sorted within a hour. A week later my watch had water damage I contacted customer service again who agreed to send a new replacement out. Can't fault customer service. The watch i am happy with and suits my needs.
Product came damaged but was replaced…
Product came damaged but was replaced almost immediately, couldn't fault the company at all, great customer service.
Was very happy with the airwatch pro 2…
Was very happy with the airwatch pro 2 would highly recommend does everything I need it to do perfect 😊
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