My experience with Amazon has been terrible. I paid for a subscription and as soon as they received the money, they suspended my account automatically. When I contacted them, they simply conf... See more
Amazon Prime Video
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See what reviewers are saying
I was unable to cancel my subscription due to a system bug — the OTP could not be delivered to my phone number. On top of that, reaching customer support from Ukraine is nearly impossible. At the s... See more
Thinking about joining Amazon Prime DON'T....we joined years ago, decided to cancel our subscription, everything was fine, payments stopped coming out of our account Nov 2024 NOW suddenly they are t... See more
Amazon Prime Video is systematically going through the service shittification process. Now that all of the market share has been captured and no growth is possible, they are steadily making the ex... See more
People also looked at
Let me add my voice to the weight of…
Let me add my voice to the weight of customers complaining about adds on a paid service. It was without adds. Now. I need to pay more.. to not get adds?
No. My wife and I both had Amazon Prime, now only she does and we do our shopping on the one account.
Plus every add we see? Zero chance we would ever shop with them, as having to watch them is so annoying. Not that we listen to them. Muted the second they come on.
Listen up advertisers. Its hurting you to advertise on Yahoo TV
Insulting
It’s so insulting to pay for a service and then they tell you that said service is sponsored by mcdonald’s. No it isn’t, it is sponsored by me, the paying customer. Canceled my membership.
Signed up for 30 day free trial
Signed up for 30 day free trial, only to have $33.50 taken from my bank account. Got no service for it. Spent over 1hr on the phone to fix it through remote support, only to find nothing changed. Prime video is just a platform to get get bank details, make a withdraw and you get nothing for it. Tried calling back twice to find nobody answers. Are all entertainment platforms like this.
Rip-off Amazon Prime
What is going on with Amazon Prime they put ads in then tell you need to pay £2.99 to have the ads removed what a rip off. I will not use Amazon Prime anymore i will stay with companies that respect their customers and not try and rip us off.
Excellent Value for Money
I have been an Amazon Prime Video subscriber for 4 months now, and I think it is great value for money. For a small fee I have one year of good movies and series, and free delivery through the Amazon network.
It also comes with free games, which are quite nice.
I don't know if there is enough content for 12 months, but so far we have still a lot to watch on our watchlist.
DE HAR KUN ET FORMÅL
DE HAR KUN ET FORMÅL
it's really f u cking unbelievable that such a small crap company just keeps tricking people into thinking you can watch prime for 7 days for free but charges for 30 days with it, that's your way of tricking people
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