The chain is absolutely beautiful and sparkly and very shiny. The only tiny issue I have is that it’s hard to use the clasp. There’s a tiny silver tag that hangs down and it kind of gets in the way I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... See more
Company replied
I love this jewellery site.cheap and quality elegant pieces of jewellery. I love their heart bracelet ❤️.it's beautiful and lovely. The packaging is perfect.
Company replied
The silver mystery box was well worth buying and excellent value - even if the contents don't suit they make great presents for family or friends!
Company replied
Company details
- #103 of 111 best companies in Jeweller
Written by the company
Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.
Contact info
Summit House, 4-5 Mitchell Street, EH6 7BD, Edinburgh, United Kingdom
- customersupport@amberta.com
- amberta.com
4.1
Great
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Order was delivered very quickly and…
Order was delivered very quickly and very happy with product will use Amberta again thank you
12 July 2024
Reply from Amberta
Hi Lynne,
We appreciate you taking the time to leave us an excellent review. We look forward to seeing you soon!
Thank you.
Amberta
Reply from Amberta
Dear Sarah,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase.
Thank you.
Regards,
Amberta
I've bought a lot off amberta but I'm…
I've bought a lot off amberta but I'm sick of them know this is the second time they have sent me a wrong size chain I paid for an 18inch and they have sent me 16inch through amazon had enough not impressed and to make things worse the catch doesn't work on 16inch
13 July 2024
Unprompted review
Reply from Amberta
Dear Erin,
After an email exchange with you, we have found the we had indeed sent the correct item at 18 inches. This was evident in the photos you provided us.
Regards
Amberta
Reply from Amberta
Dear Michelle,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase.
Thank you.
Regards,
Amberta
I never write reviews…
I never write reviews, but I had to for this purchase. I ordered a sterling silver equivalent of my wedding ring for my holiday (in a larger size as my hands swell). It was so cheap and is such a perfect product. You can’t tell the difference at all. It’s excellent quality. The packaging was stunning and the delivery was super quick. I’m really impressed with this store.
12 June 2024
Unprompted review
Reply from Amberta
Dear Amy,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
16th birthday present
I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. The bracelet arrived safely and quickly (48hrs)via Royal Mail. I was impressed so returned to buy 2 more beautiful silver bracelets for my granddaughter's 16th. Again arrived quickly and safely by post.
The bracelets were packaged well in a straw filled cardboard box, not the prettiest but practical, I hope she likes them,
22 April 2024
Reply from Amberta
Hi Penny
Thank you very much for your positive comment and for your feedback on the packaging.
We are happy to hear that you are satisfied with your recent purchase and that the recipients loved their gifts!
Thank you.
Regards,
Amberta
Happy customer
Quick delivery, item arrived beautifully packaged. Extremely happy would highly recommend
8 March 2024
Reply from Amberta
Hi Jacqueline,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out! We are happy to hear that you like our new packaging.
Thank you.
Amberta
Reply from Amberta
Hi Natasha,
Thank you very much for your positive comment.
We are happy to hear that you love your new bracelet!
Thank you again.
Regards,
Amberta
Great quality with adorable detailing.
28 December 2023
Reply from Amberta
Hello,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your jewellery.
Thanks again!
Regards,
Amberta
Your jewellery is beautiful and I like…
Your jewellery is beautiful and I like the way its wrapped and packaged makes it so special to receive
27 December 2023
Reply from Amberta
Hi Sally,
We are delighted to hear that you enjoy our jewellery and our new packaging! Thanks so much for the lovely review.
Kind Regards,
Amberta
Got a really good bargain!
Ordering through Amberta was easy and straightforward. Even offered something better than I had in my basket. Only that I couldn't edit delivery address on my Shop app.
14 December 2023
Reply from Amberta
Hi Oluyinka,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase. We will be sure to raise the issue with address editing on the app with the appropriate team.
Thank you.
Regards,
Amberta
Package very beautifully packed
Package very beautifully packed. Article so cute, the rose gold fits perfectly too my pendant.
15 December 2023
Reply from Amberta
Thanks Carmen!
It makes our day to hear that you like our new packaging and chain. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Beautiful necklace in beautiful…
Beautiful necklace in beautiful packaging. The recipient is gushing about it!
20 November 2023
Reply from Amberta
Hi Sarah
Thank you very much for your positive comment and for your feedback on the packaging.
We are happy to hear that you are satisfied with your recent purchase and that the recipient loved their gift!
Thank you.
Regards,
Amberta
A very professional company
5 September 2023
Reply from Amberta
Hi Paola,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with our service.
Thank you.
Regards,
Amberta
Earring are perfect in every way!!
Earring are perfect in every way!!
Delivery was so quick too
6 September 2023
Reply from Amberta
Thanks so much, Alisha!
It makes our day to hear that you love your earrings. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Silver
All the Amberta products are great,well made,long lasting both neackles nor earrings or bracelets. The delivery arrived within 3 days. Thank you
4 September 2023
Reply from Amberta
Hi Lea,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
I ordered the gold heart pendant to…
I ordered the gold heart pendant to match one that I had already purchased from Amberta as a gift. The hearts were nothing alike. The shape, size and even clasp was nothing like the one I had previously ordered.
4 August 2023
Reply from Amberta
Hi Tia,
We are very sorry to hear this has happened. We have sent you an email to further discuss this.
Kind Regards,
Amberta
Rapid Replacement
I ordered the wrong size ring and upon informing the company of my mistake, they dispatched a replacement with all haste. My thanks and gratitude go out to them.
23 July 2023
Reply from Amberta
Hi Richard,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Great quality and super fast delivery!
17 July 2023
Reply from Amberta
Hi Iryna,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Excellent service and great value
Ordered two chains in silver, I'm very pleased with both of them. Delivered very quickly with no fuss or bother, I would recommend this company because you get very good value for money and great service.
9 July 2023
Reply from Amberta
Thanks so much Linz!
It makes our day to hear that we were able to provide you 5-star service and that you were pleased with your chains. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
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