The chain is absolutely beautiful and sparkly and very shiny. The only tiny issue I have is that it’s hard to use the clasp. There’s a tiny silver tag that hangs down and it kind of gets in the way I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... See more
Company replied
I love this jewellery site.cheap and quality elegant pieces of jewellery. I love their heart bracelet ❤️.it's beautiful and lovely. The packaging is perfect.
Company replied
The silver mystery box was well worth buying and excellent value - even if the contents don't suit they make great presents for family or friends!
Company replied
Company details
- #103 of 111 best companies in Jeweller
Written by the company
Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.
Contact info
Summit House, 4-5 Mitchell Street, EH6 7BD, Edinburgh, United Kingdom
- customersupport@amberta.com
- amberta.com
4.1
Great
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Impeccable service, great product.
Impeccable service : the item was well packaged, efficiently despatched and arrived promptly.
7 February 2022
Reply from Amberta
Hi Nigel,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that the item reached you quickly.
Thank you again.
Amberta
Absolutely no fuss or hassles…
Absolutely no fuss or hassles transaction, the only problem I had was choosing what to get! Fast delivery too which was a bonus. Jewellery is stunning, I bought a couple of bracelets as gifts and loved them that much I quickly ordered them again for myself. Will definitely buy from Amberta again.
7 February 2022
Reply from Amberta
Hi Traci,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Very pretty earrings great quality at a…
Very pretty earrings great quality at a very good price. Wear the pairs I have purchased often.
4 February 2022
Reply from Amberta
Hi Elena,
Thank you very much for your 5 stars review!
We really appreciate it and are happy to hear that you are satisfied with the quality and the price of your earrings.
Thank you.
Regards,
Amberta
Fast delivery...lenght is perfect and I…
Fast delivery...lenght is perfect and I love my new silver chain.
27 January 2022
Reply from Amberta
Hi Nathalie,
Thank you for taking the time to share your opinion.
We are very happy to hear that your new chain arrived promptly and that you are satisfied with it.
Thank you.
Regards,
Amberta
Arrived in time
Arrived in time, really beautiful but went black after two weeks...
Shining again with a big cleaning but still fragile !
9 January 2022
Reply from Amberta
Hi Amandine,
Thank you for your feedback.
We are really sorry to hear your product turned black.
We will be happy to provide you with a solution and in order to proceed, can you please contact us directly to this email address : support7@amberta.com
Thank you.
Regards,
Amberta
Excellent product and service
Excellent product and service . Quick to receive and fairly easy to rerun
3 January 2022
Reply from Amberta
Hi Karin,
Thank you for your 5 stars review.
We are glad to hear that you are satisfied with your product and our service. We really appreciate the feedback.
Thank you.
Regards,
Amberta
The only thing I would complain about…
The only thing I would complain about was that there wasn't an option to select a size on the silver link bracelet. Other than that, they are beautiful.
30 December 2021
Reply from Amberta
Hi Dora,
Thank you for the 5 stars review.
We are taking your feedback on board as every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Very happy with purchase
Very happy with purchase - price and quality. Would be good if there was an option for a gift box if buying as a present.
28 December 2021
Reply from Amberta
Hi Sue,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase. Your feedback regarding the option for a gift box was passed to the relevant team.
Thank you.
Regards,
Amberta
If I were reviewing products and…
If I were reviewing products and service only it would be 5 stars, but felt that the packaging for an overseas trip was inadequate. My package arrived completely ripped open with a missing item. I will say that the customer service folks were responsive and gave me a quick refund for the missing item. The items are lovely and the prices reasonable.
28 December 2021
Reply from Amberta
Hi Laurel,
Very sorry again for the inconvenience regarding the package. We take your feedback on board.
Thank you for for honesty and the kind words towards the service received as well as the items.
Thank you.
Regards,
Amberta
Have Not received the delivery yet and…
Have Not received the delivery yet and its been more than 4 weeks. The money has been deducted within one week of order.
27 December 2021
Reply from Amberta
Hi Mayuresh,
Thank you for your review. We are really sorry to hear that despite shipping your order on time, it was delayed or lost.
We apologise for this and would like to confirm you that we have sent you an email so we can fix this.
Thank you again for the review.
Regards,
Amberta
Ordered an Amberta solid silver chain…
Ordered an Amberta solid silver chain necklace for a pendant for my wife and it was fantastic - exceptional quality, delivered really quickly, a great price and even better - she loves it!
17 December 2021
Reply from Amberta
Hi Barry,
Thank you for taking the time to share your opinion.
We are very happy to hear that your wife loves her new necklace.
Also, your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you again.
Amberta
Great price and fast delivery
Great price and fast delivery. Their products are beautiful and well made.
6 December 2021
Reply from Amberta
Hi Teresa,
Thank you for your review.
Glad to hear that you are satisfied with your recent purchase.
Thank you.
Regards,
Amberta
Thank you for your excellent customer…
Thank you for your excellent customer service, and prompt delivery. Pleased with my purchase.
2 December 2021
Reply from Amberta
Hi Loretta,
Thank you very much for your positive comment and the 5 stars review.
Your nice words are highly appreciated, and we are happy to hear that you are pleased with your recent purchase.
Thank you.
Amberta
Incredibly quick response and shipping…
Incredibly quick response and shipping times and items exactly as promised. Is now my go-to jewelry store!
17 November 2021
Reply from Amberta
Hi Laura,
Thank you for taking the time to share your opinion.
We will be happy to see you shop again with Amberta and make sure to meet your expectations every time.
Thank you.
Amberta
Good service. Good product.
the 925 sterling silver appears to be good quality. I have bought 4 different huggy type silver earrings from here and they are a good size and always deliverd on time.
10 November 2021
Reply from Amberta
Hi there,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. We are very happy to hear that you like our products and our service.
Thank you.
Amberta
Very fast delivery
Very fast delivery, no damaged on the item since it was well packaged.
31 October 2021
Reply from Amberta
Hi Roland,
Thank you for taking the time to share your opinion.
We are happy to hear that you are satisfied with your recent purchase as well as to know that the order came promptly and safe.
Thank you.
Amberta
24 inch Silver Chains.
Received the two chains I ordered only on Friday and received today. The chains were the silver heart chain and the silver ball bead chain. I love them. Even nicer than the picture on line. I will definitely be ordering from Amberta again and such great value for money. Love the named tag on the chains too. Thank you. Susan.
19 October 2021
Unprompted review
Reply from Amberta
Hi Susan,
Thank you for taking the time to share your opinion!
We are proud that we were able to meet your expectations and that you like the item. We will be happy to serve you again!
Thank you!
Amberta
Love the bracelets
Love the bracelets! Product comes from the UK and delivery is fast. Usually two weeks to Canada. Highly recommend.
12 October 2021
Reply from Amberta
Hi Melissa,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Reply from Amberta
Hi Jackie,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Very pleased with product and delivery.
4 October 2021
Reply from Amberta
Hi Vivienne,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
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