Balls 

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Rated 1 out of 5 stars

I don’t normally write reviews about products but this trimmer is dangerous so wanted to warn people not to purchase… I genuinely thought I had just bought a one off defective product but reading... See more

Rated 5 out of 5 stars

I had my trimmer for a few months and the battery died on me after only a few uses. I contacted balls and their customer service team sorted this out straight away, offering a free replacement, no que... See more

Rated 1 out of 5 stars

I bought this thinking I was getting a cheaper option then the manscaped and hopefully a more affordable better razor. Clearly not the case I got it (2 weeks late) and the bloody thing won’t even turn... See more

Rated 1 out of 5 stars

Had over a year so out of warranty but didn’t use after charging once it no longer works customer service not interested apart from offering a discount on a new one save your money it’s junk !!

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Doesn't work

Doesn't work. Great marketing and ad work, but product doesn't meet the expectations. Not even close. Don't buy.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, about the only thing it can cut is your Balls, mine looked like Sweeney Todd had been down there by the time I finished. Probably safer with a cut throat than their trimmer.

31 December 2020
Unprompted review
Rated 2 out of 5 stars

Cheap crap

Cheap crap. Over priced. Cut me in several places so always use a guard. The blade has now begun to rattle and shake. Only had it a couple of months. Don't buy it

20 December 2020
Unprompted review
Rated 4 out of 5 stars

All in all a positive experience

All in all a positive experience. Shaver works well but had an issue with the first one, sent an email to customer service and they happily offered to send a replacement for me. Very impressed with customer service

19 December 2020
Unprompted review
Rated 5 out of 5 stars

Best trimmer and support ever

Best trimmer ever, though ours came with a broken blade but that are not keeping us from still given 5 stars as it is such a great product and their customer support service is one of the best I have ever had. They where Insanely fast to respond back super helpful and within 1-1,5 week we had a completely new and working blade for the trimmer.

18 December 2020
Unprompted review
Rated 1 out of 5 stars

Do yourself a favour and simply DO NOT…

Do yourself a favour and simply DO NOT waste your money. And if you do, then wait until you've used the trimmer twice before you leave a rave review!! It's a cheap looking, feeling, and operating trimmer that is marketed EXTREMELY well, but is really not worth the money or the hassle.

Bought one, and persuaded a mate to do the same. They both arrived; mine worked once. His didn't. His sounded like a chainsaw because of the very obviously malfunctioning blade. Tried mine a second time and it was the same... Removed the blade to see if it needed a clean, and the whole blade system fell apart...

Complained, and got a replacement blade sent to me. Opened it up, and it had arrived in it's lovely packaging already in pieces... I thought perhaps that's how they arrived and that you had to piece together the jigsaw, so I did... Same chainsaw sound that REALLY doesn't give you any sort of confidence to bring it anywhere near where it is intended to go!!

Cheap. And nasty.

But got to give them 10/10 for their marketing and branding!!!

14 December 2020
Unprompted review
Rated 5 out of 5 stars

In this lockdown what good be better…

In this lockdown what good be better then balls trimmer, I am from India and using this amazing gadget for myself and my for kids haircut. I am not a barber but in this lockdown learn many things. Thanks to balls company. I have used other gadget as well but not at all worth. This trimmer is very much safe to use and give wonderful results. The best part is is support of balls company as well, they have helped me related to same where in India we are using different power/voltage. Thanks allot.

8 December 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. First of all they send the item I was going to gift to my husband by Hermes who never delivered it (their track record isn't exactly great). They were fine with it and said they'd send me another... I thought... that's great! Brilliant customer services... Erm... no... The item they then send had someone else ball hairs in it!! FOR REAL!! They asked if I wanted a refund or another trimmer... Obvs my money back thanks!! Then a few days later I get an email with an address telling me to send it back (luckily I hadn't put it in the bin)... BUT... they want me to pay for postage! NO!! Now they have the cheek to ask me to send both trimmers back for a full refund including the postage!! They are actually accusing me of stealing... WTH.
On a serious note... There is a lack of hygiene at this company so don't bother.

7 December 2020
Unprompted review
Rated 5 out of 5 stars

Lovely handy size.

Lovely handy size.
Fits in the hand really well.
Smooth cutting, and it really does give a smooth cut.
Had been recommended this product by a friend.
The Playbook is easy to read, and funny to.
Come with 4 more hair trimming options as well as a charger and cleaner.
Ironically named balls!

6 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

The shaver is simply perfect. No more injury!
Unfortunately my blade was defective after the second use. I complained to the customer service and they promptly got a new one. The second blade holds perfect. I am super satisfied and i can only recommend this company. Thanks!

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Great Product Plus great support. World class quality!

I ordered from this company a month ago and decided to leave a feedback after thoroughly testing the item that I ordered.

Firstly, I am impressed with their customer service. I reached out to them regarding my package because it it was not moving and they were able to sort it immediately. The package was held by my country's customs and it was released right after the company helped me submit some clearance documents.

The item itself is doing its job as advertised. It is very light, durable and it cleaned my dong like a charm.

I have tried several Trimmers, branded one and by far, I can tell that Balls trimmer absolutely do wonders. It just glide and very easy to use. You won't need to exert efforts when it comes to changing the blades compared to other branded ones like Philips where it is very difficult to change the blades.

My overall purchase experience with this company is fantastic and I can surely recommend them to the people I know.

3 December 2020
Unprompted review
Rated 1 out of 5 stars

Terrible non existent customer service

Terrible non existent customer service, sent multiple emails and contact via website's contact form and no replies after months and months after their shaver stopped working at using it once, I think water must got inside when they claimed it was fine using in the shower.

Had to do a charge back via my bank in the end.

29 November 2020
Unprompted review

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