My experience with this agent has been extremely disappointing. The sale was agreed in early May, but delays and poor communication meant that by late July, very little progress had been made.... See more
BEST Estate Agents
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See what reviewers are saying
Balmer & Co Atherton. The Service provided from the original meeting to value my property through to the completion was excellent. The team was always available whenever needed. Beth was fantastic a... See more
Straightforward, no nonsense approach from valuation to sale with easy access to staff for whom nothing was too much trouble. I was allocated a sales coordinator who not only acted as a link between m... See more
Company replied
We put our house on the market and it sold within 24 hours. The pictures of our property were outstanding. Tori from the Sales Progression Team was extremely knowledgeable, helpful, patient and put us... See more
Company replied
Company details
Written by the company
BEST Estate Agents
Contact info
129 Market Street, M46 0DF, Manchester, United Kingdom
- 01942 316444
- christopher.wilcock@best-ea.co.uk
- balmerwilcock.co.uk
I wouldn’t recommend this agent before but now can say why not try them!
I wouldn’t recommend this agent. No positive comments I’m sorry to say. No sale either.
The above was my original review. However I believe the arrogant member of staff has now been removed, so I can safely say now you should have no reservations using this company. So I have changed my rating after a nice conversation with them.
8 April 2019
Unprompted review
Reply from BEST Estate Agents
Hi,
Thanks for taking the time to provide your review. I am sorry to hear that your experience with Balmer Wilcock was not at the level you felt it should have been.
We are constantly wanting to improve the service we provide our clients, and receiving great reviews, whilst being the desired result, is not always the best way of achieving that.
With that in mind, I am more than happy to sit down and have a chat with you about how you feel we could have provided a better service in this instance, as it will assist us going forward. My personal email is christopher.wilcock@balmerwilcock.co.uk and the office number is 01942 877552
Many thanks,
Christopher Wilcock
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