BEST Estate Agents 

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Rated 1 out of 5 stars

My experience with this agent has been extremely disappointing. The sale was agreed in early May, but delays and poor communication meant that by late July, very little progress had been made.... See more

Rated 5 out of 5 stars

Balmer & Co Atherton. The Service provided from the original meeting to value my property through to the completion was excellent. The team was always available whenever needed. Beth was fantastic a... See more

Rated 5 out of 5 stars

Straightforward, no nonsense approach from valuation to sale with easy access to staff for whom nothing was too much trouble. I was allocated a sales coordinator who not only acted as a link between m... See more

Company replied

Rated 5 out of 5 stars

We put our house on the market and it sold within 24 hours. The pictures of our property were outstanding. Tori from the Sales Progression Team was extremely knowledgeable, helpful, patient and put us... See more

Company replied

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  1. Estate Agent

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BEST Estate Agents


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(102)

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Rated 5 out of 5 stars

Reliable and trustworthy local business.

Balmer Wilcock managed my rental property for six years and I was always very happy with the service they provided. Staff were friendly, helpful and professional and kept me updated. They handled all aspects of letting my house from screening tenants, to dealing with the legal aspects and making the necessary checks and inspections. The fees represented excellent value for money. When I decided to sell the property it was managed seamlessly by BW and after a few weeks of the house being on the market I took their advice to repaint the front door. The property sold a few days later!
Thank you Balmer Wilcock. Highly recommend!

Karen P.

15 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi Karen,
Thanks for your fabulous landlord review. The Lettings Team were sad to see you go when you decided to sell...
All the best
Chris Wilcock

Rated 5 out of 5 stars

Recommended

Would not hesitate to use Balmer Wilcock again. They constantly kept us up-to-date with the progress of our sale and addressed any queries straight away.

15 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi Tony,
Thanks for your great review.
Chris Wilcock

Rated 5 out of 5 stars

Excellent service

We had used a different well known estate agent to sell our house and the house we were purchasing was for sale with Balmer Wilcox, when we ran into a few problems it was B &W who assisted us and got everything up and running again, without there help and expertise we would have been lost. Cannot recommend highly enough.

15 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi,
I am glad that you feel we were able to help you through what can be a very stressful time when buying a home. At Balmer Wilcock we pride ourselves on having a dedicated Sales Progression Department who love nothing more than assisting clients with their sale and / or purchase.
All the best
Chris Wilcock

Rated 5 out of 5 stars

First Class

Great service from valuation to completion .

15 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi,
Thank you for taking the time to provide your great review.
Chris Wilcock

Rated 5 out of 5 stars

Bought property through BW

Frequent updates for us without being pushy, kept us informed at every stage and helped when we needed to nudge a slow link in the chain. Highly recommended. Great service up to and beyond completion.

14 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi,
We pride ourselves on the service we offer our clients, and the team at Balmer Wilcock wish to thank you for taking the time to provide your amazing review.
Thanks
Chris Wilcock

Rated 1 out of 5 stars

Sale of house and purchasing housr

I believe that Balmor could have achieved more for my property had they not been new to the area . Also when I purchased in another area via Balmor they told lies to get the sale it has cost me dearly. Would I use or recommend them again NO.

14 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi Siobhan,

Thanks for taking the time to provide your review. I am sorry to hear that your experience with Balmer Wilcock was not at the level you felt it should have been.

We are constantly wanting to improve the service we provide our clients, and receiving great reviews, whilst being the desired result, is not always the best way of achieving that.

With that in mind, I am more than happy to sit down and have a chat with you about how you feel we could have provided a better service in this instance, as it will assist us going forward. My personal email is christopher.wilcock@balmerwilcock.co.uk and the office number is 01942 877552

Many thanks,
Christopher Wilcock

Rated 3 out of 5 stars

Pushed us to hurry the sale

Pushed us to hurry the sale of our own property through, when the property we was buying through Balmer Wilcock wasn’t even ready to purchase. Ended up without a home for a month and had to go into a hotel.

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Marc,

Thanks for taking the time to provide your review. I am sorry to hear that your experience with Balmer Wilcock was not at the level you felt it should have been.

We are constantly wanting to improve the service we provide our clients, and receiving great reviews, whilst being the desired result, is not always the best way of achieving that.

With that in mind, I am more than happy to sit down and have a chat with you about how you feel we could have provided a better service in this instance, as it will assist us going forward. My personal email is christopher.wilcock@balmerwilcock.co.uk and the office number is 01942 877552

Many thanks,
Christopher Wilcock

Rated 5 out of 5 stars

House purchase

Very pleased with all the help and advice as I was first time buyer always kept up to date with everything and all information would 100% definitely recommend brilliant thanks again for all your help

14 November 2019
Unprompted review
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Reply from BEST Estate Agents

Hi Adrian,
I am really happy to know you received a brilliant service from the team at Balmer Wilcock. They really appreciate your review.
Many thanks
Chris Wilcock

Rated 5 out of 5 stars

Helpful and supportive throughout house purchase

Balmer Wilcock were excellent throughout my house buying experience. The sales team were helpful without being pushy and were very efficient in arranging viewings at times to suit me. The purchase handling team were also very helpful once my offer had been accepted and assisted me to process my house purchase in 8 weeks. I found Balmer Wilcock professional and supportive at all stages of the process and wouldn’t hesitate to recommend them to others. It’s no surprise to see them dominating the local house buying market!

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Sophie,
The Sales Team really appreciate your amazing review.
Thank you so much.
Chris Wilcock

Rated 5 out of 5 stars

Great Service

Great Service,
These guys were really fabulous to deal with all the way through our house move. Great survey with really flattering photos meant we sold in days. The photos are so professional, in my opinion the best around by miles These guys also found us our ideal home for life too. The service continued throughout the transactions as their progress chasers really pushed our pretty shabby solicitor's who felt like they would have been happy to let these transactions spin out for months and months. A special thanks to Tori, you are the best :). Adam and the team deserve nothing but praise from Sandra and I.

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi,
The entire team at Balmer Wilcock are thrilled with your review, especially Tory in Sales Progression and the Marketing Department who pride themselves on the quality and service they provide. Thank you so much.
Chris Wilcock

Rated 5 out of 5 stars

Bought our home with these

Bought our home with these, helpful and on the ball
Thank you 😁

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Donna,
Thanks for your fabulous review, it is greatly appreciated.
Chris Wilcock

Rated 5 out of 5 stars

Really knowledgable

Really knowledgable, helpful staff.
All the negotiators who have showed me around various properties were very friendly and
able to answer any questions.

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Jo,
Thanks for taking the time to provide your review. The team were really pleased to hear how happy you were with the service they provided you.
Chris Wilcock

Rated 5 out of 5 stars

Apartment Sale

Straightforward, no nonsense approach from valuation to sale with easy access to staff for whom nothing was too much trouble. I was allocated a sales coordinator who not only acted as a link between myself and the buyer but smoothed out the numerous issues I had with my solicitors. I neede the sale to go through quickly and they ensured this happened. Well worth the slightly higher fees in my opinion.

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Stuart,
Thanks for taking the time to provide your great review.!!!
All the best, Chris Wilcock

Rated 5 out of 5 stars

Landlord Review

As a landlord they always keep you up to date on your properties Ethier via emails or phone, always had excellent service when buying, selling, or renting with Balmer & Wilcock.They will always be our first choice.

14 November 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Miss Dickens,
Thanks for taking the time to provide your review. The team were really pleased to hear how happy you were with the service they provided you.
thanks,
Chris Wilcock

Rated 1 out of 5 stars

They took 50% of my deposit for jobs…

They took 50% of my deposit for jobs they said needing doing when I left the property turns out they didn’t do any of the jobs they said needing doing

Basically they robbed me of my deposit
Do not use this company or trust them they will rip you off

5 October 2019
Unprompted review
BEST Estate Agents logo

Reply from BEST Estate Agents

Hi Stuart,

Thanks for taking the time to provide your review. I understand your mum was the former tenant and I am sorry to hear that her experience with Balmer Wilcock was not at the level she felt it should have been.

We are constantly wanting to improve the service we provide our clients, and receiving great reviews, whilst being the desired result, is not always the best way of achieving that.

With that in mind, I am more than happy to sit down and have a chat with you about how you feel we could have provided a better service in this instance, as it will assist us going forward. My personal email is christopher.wilcock@balmerwilcock.co.uk and the office number is 01942 877552

Many thanks,
Christopher Wilcock

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