Blinds To Go Reviews 4,917

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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Rated 1 out of 5 stars

Terrible quality !!

Terrible quality !!
Too bad I cannot put 0 stars....

28 May 2026
Unprompted review
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Reply from Blinds To Go

Hi Steve, we are sorry to hear about this experience.. could you please provide your order number so we can help look into this further for you?

Rated 5 out of 5 stars

The store made me feel welcome and…

The store made me feel welcome and answered every question, gave me an excellent customer experience I will strongly recommend you shop with Nicole … very knowledgeable individual

23 May 2026
Unprompted review
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Reply from Blinds To Go

Dear Mr. Montes,

Thank you so much for taking the time to share your wonderful feedback with us, Mr Montes! It's fantastic to know that Nicole provided you with an excellent customer experience; your recommendation means a lot to us!

Rated 5 out of 5 stars

The way the company handles setting up…

The way the company handles setting up the appointment to the home to install. My installer was very efficient and professional. Very nice gentleman.

19 May 2026
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Reply from Blinds To Go

This is wonderful to hear, Bill! Thank you for your kind review!

Rated 5 out of 5 stars

Excellent professional sales and after sales experience

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there.
All staff are very professional and take every care.
After sales service is exceptionally good. I had an issue with hubs for monitoring of Cascade Shades.
Store staff especially manager and owner Mr. Jason get personally involved that issue is solved asap.
No other store can beat their great service during and after sales service.
Thanks.

25 May 2026
Unprompted review
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Reply from Blinds To Go

30 years of great experiences with us is something we absolutely love to hear!! Thank you so much for you kind words and continued loyalty Jay!!

Rated 5 out of 5 stars

Great products and great staff

Great products and great staff. We have used Blinds to Go for over 3 decades and in several homes. They have a great selection and long lasting products.

10 April 2026
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Reply from Blinds To Go

We are so happy to hear about your long-standing satisfaction with our products and staff, KR! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Custom dimensions

Blinds were made to custom dimensions and turned out great. Knowledgeable staff. Highly recommend.

20 May 2026
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Reply from Blinds To Go

We are so pleased to hear this! Thank you for the wonderful review and recommendation Lionel!!

Rated 5 out of 5 stars

Good Decision

Good price, great service. Smooth installation. Good decision to use Blinds To Go.

20 May 2026
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Reply from Blinds To Go

We are so glad to hear about your experience with us. Thank you for your review, Kenneth!

Rated 5 out of 5 stars

Great Customer Service , Highly Recommended

We are a repeat customer for this Company Blinds to go at Aventura. All our transactions were flawless from Erica and the installation team of Santiago and Valeria was very smooth and accurate with the measurements.

Erica was thorough with the follow up until it was installed and always call to make sure everything is taken care of properly.We are an overseas repeat customer from Cayman Islands . Highly recommended!!
--Ritche Requiero

20 April 2026
Unprompted review
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Reply from Blinds To Go

Thank you for your wonderful review, Ritche! We are so happy to hear that your continuously trust us to help cover your windows - even from overseas!! We love working with you and look forward to more interactions in the future!

Rated 5 out of 5 stars

GOOD FROM START TO FINISH

I have no complaints- from start to finish I had a great experience.

20 May 2026
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Reply from Blinds To Go

That's what we love to hear, Regina! Thank you for the great review!!

Rated 5 out of 5 stars

Hats off to Michael!

Salesperson, Michael Duris was very patient and efficient in communicating with me by writing back and forth on paper as I am Deaf. Treated me with respect and I was impressed. He ought to be recognized for his patience and willingness to interact/communicate with me. Hats off to Michael!

1 May 2026
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Reply from Blinds To Go

Hi Aileen,
Thank you so much for taking the time to share your experience with with us. Your kind words and recognition of Michael’s efforts are greatly appreciated, and we will be sure to pass along your compliments to him. We are proud to have team members like Michael who go above and beyond to meet our customers' needs.

Rated 5 out of 5 stars

I have purchased blinds at the Everett…

I have purchased blinds at the Everett location in the past . When l had problems with one blind with a liner it was fixed promptly .no hassle!

20 May 2026
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Reply from Blinds To Go

Love to hear this, Thomas! We are so glad that any issue you may have had was resolved promptly; we always want to make sure you are happy with your products and will do everything we can to ensure that is the case!

Rated 5 out of 5 stars

The installer was great

The installer was great! Arrived on time, efficient & nest. Love my shutters!

27 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us, Marysue! We're thrilled to hear that you love your new shutters and that the installation process met all of your expectations!

Rated 5 out of 5 stars

My overall experience with Blinds to Go…

My overall experience with Blinds to Go St. Laurent from the sales person Hana, Fabien who came to measure to Bernard the installer was amazing. Installe was in and out in about 15-20 or less. Polite and courteous. Roller blinds look great.

Very happy with the new look.
CG

27 May 2026
Unprompted review
Blinds To Go logo

Reply from Blinds To Go

Hi Carole, thank you so much for your wonderful review! This is so great to hear and we greatly value your feedback!

Rated 5 out of 5 stars

Excellent service

From the consultation to the installation was handled smoothly with outmost respect and professionalism. Appreciate fair pricing and great people as your team 👍 THANK YOU ALL.

26 May 2026
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Reply from Blinds To Go

Thank you for your kind words, Negar! We are thrilled to hear about this experience you had and look forward to working with you again in the future!

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