Cash Money Reviews 

8,152
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 956 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and accommodating, making the process smooth and pleasant. Many highlight the excellent customer service, noting their promptness, knowledge, and willingness to assist. The service is often described as quick, easy, and efficient, with people appreciating the straightforward application and flexible payment options. However, some people mentioned difficulties with the online platform and connecting their bank for applications or payments. These users experienced issues such as the system not recognizing their bank, needing to restart the process multiple times, or finding the website less user-friendly for managing their loans.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting its speed, dependability, and ease of use.... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers appreciating the flexibility of... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I... See more

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,152)

852 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They are always very friendly and…

They are always very friendly and helpful. Even when late they will work with you to get caught up.

12 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Patience..Patience..Patience

Patience..Patience..Patience. The people at Cash money.. I talked to 5 of them they were all outstanding. Had I not had conflicting information on my bureau this would have been done with one call. All in all they where all professional and compassionate with problem solving mindsets. Great Job Guys and Gals and a special shout out to Veronica who completed the process.

16 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 4 out of 5 stars

Friendly and efficient

I received a call that made me feel secure in this company. The staff are very efficient, thorough and friendly. It was very quick and streamlined to receive the money.

15 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 4 out of 5 stars

service very good

15 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy, the lady was very nice and helpful and answered any questions I had.

11 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 4 out of 5 stars

quick and easy

27 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 1 out of 5 stars

Payment was 60 now its switching too…

Payment was 60 now its switching too 200 a month

8 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

Robert rocks!

Robert B was very helpful. He answered all of my questions and helped me understand the terms of my loan.
You so rock! Keep up the great work! 😁

7 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Super fast

Super fast. Super easy. Professional, clear instructions. Nothing was shady or glossed over. Every detail was clear and precise. I needed a quick loan due to a financial emergency and Cash Money delivered!

6 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Very Good experience

Very Good experience

6 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

I had an excellent experience with Cash…

I had an excellent experience with Cash Money. Their online customer service was very professional, friendly, and helpful. The staff responded quickly, explained everything clearly, and made the whole process easy and stress-free. I really appreciated their patience and support throughout. Highly recommend their service to anyone looking for reliable and efficient customer support.

5 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Honest people

Honest people

30 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Fast and easy

Fast and easy

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Easy application process and quick…

Easy application process and quick response. Cash Money is the #1 choice for payday loans or installment loans. Guaranteed approval.
Thank you

1 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

Was a simple process & good service so…

Was a simple process & good service so far. Easy access to funds and payback. Satisfied so far with the service

17 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 1 out of 5 stars

This Plaid or whatever it is

This Plaid or whatever it is, has royally messed up my business with you. Where I've been able to take care of my loans is as little as 15 minutes, you've made it something that takes forever now

3 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 3 out of 5 stars

I would have given 5 stars

I would have given 5 stars, but now that it has changed to LendDirect, the website is not easy to use as before.

15 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

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