Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Had my Wickes ordered by City sprint driver Kevin PL37. Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my proper... See more
Company replied
Just had my first delivery from Citysprint...and they were very impressive ! Unlike most delivery companies these days.. the driver actually knocked the door.... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Nice friendly courier
Nice friendly courier. Pete is always on time,courteous and friendly. 10 outta 10, thank you.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear our courier was friendly, courteous, and always on time! We appreciate your excellent feedback.
Could have done with slightly better tracking, but helpful courier.
Could have done with better tracking earlier in the day but later in the day got a map where the delivery van was.
Driver/Courier M039 was helpful item was quite heavy but took round back of house for me.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about your positive experience with our delivery service and the helpfulness of our driver. We appreciate your feedback regarding the tracking and will certainly look into improving that for earlier in the day.
Reply from CitySprint
We're so glad our driver was great and placed your delivery right where you wanted it! We appreciate your positive feedback very much.
M039 Great service and delivered with care.
Great service and delivered with care.
15 July 2026
Unprompted review
Reply from CitySprint
We are so glad to hear that you experienced great service and careful delivery! Thank you for your positive feedback.
Excellent service from Kevin PL37
Had my Wickes ordered by City sprint driver Kevin PL37.
Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my property.
Thank you for an excellent delivery experience 😀
15 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about the excellent delivery experience you had! It's wonderful to know our driver went above and beyond, demonstrating politeness and respect for your property. Thank you for sharing your kind words.
Great service
Service and delivery were excellent, especially getting a call 10 mins before arrival. The courier LD23 was a great help dropping the heavy item where I asked.
15 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our service and delivery were excellent, and that you appreciated the call before arrival! We're especially glad our courier was a great help with your heavy item.
Excellent service
Friendly, helpful driver SC64
Delivery was on time.
Excellent service.
15 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was on time and that our driver provided excellent and friendly service! We appreciate you taking the time to leave us this wonderful feedback.
Delivery
Very efficient even took time to explain a good product to use for weed killer.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear we could assist you efficiently and provide helpful product recommendations! Thank you for your kind words.
LD23 was great
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs, he offered to help me take it up since the board was for one of the upstairs rooms.
15 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear about your positive experience and that our team member was able to assist you with the plasterboard. We always aim to provide helpful and thoughtful service, and it's wonderful to know we succeeded. Thank you for sharing your kind feedback!
The delivery came when they said it would
The delivery came when they said it would. The email they sent gave a link to the company website which contained a tracking map showing the location of their van. I therefore knew how far away it was. The driver was extremely helpful and cheerful and called me when near to see if I was home. Despite the sat nav sending him to the wrong street, he still found me.
14 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive delivery experience! It's wonderful to know that our tracking system and the helpfulness of our driver contributed to such a smooth process, even with a slight navigation challenge. Thank you for sharing your feedback.
Perfect
Perfect. Bart was super quick and dropped off six heavy bags for me in exactly the spot I needed them. Thank you!
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was quick and that our team member was able to place your heavy bags exactly where you needed them. We appreciate your positive feedback!
Very friendly and helpful driver who…
Very friendly and helpful driver who was careful carrying my purchases and carried them to the right location. Arrived on time and really professional attitude.
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your driver was friendly and helpful, and that they carefully carried your purchases to the right location. We appreciate your kind words about their professional attitude and timely arrival!
M039 driver was so helpful
M039 driver was so helpful. Took my items to be delivered through the back gate & onto the lawn.
Polite & friendly.
14 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear that our driver was so helpful and friendly, and that they went the extra mile to deliver your items. Thank you for your positive feedback!
First class delivery
First class delivery, the driver is Micky (NE69) very helpful carried the bags into garden for me on both deliveries (I’m very old) gave some good tips as to how much stone I needed hence a second order, really appreciate good helpful drivers
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful to know our driver was so helpful with your deliveries and offered useful advice. We truly appreciate your kind words.
Reply from CitySprint
We're so happy to hear you received first-class service and our driver was really helpful! We appreciate your positive feedback very much.
Great service from courier NH42…
Great service from courier NH42 delivering our packaging. Thank you
13 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about the great service you received from our courier. Thank you for sharing your positive experience!
The guy that delivered this morning was…
The guy that delivered this morning (CF19-BART) was very helpful, very positive and an extremely great guy! Didn't want a hand to help carry anything, when we offered. Thank you so much!!
14 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that our delivery person was helpful and positive during your delivery this morning. We truly appreciate you taking the time to share your positive experience with us!
Good tracking info
Good tracking info. Friendly and professional driver.
14 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you found our tracking information helpful and that our driver was friendly and professional! We truly appreciate your positive feedback.
Efficient and quick
14 July 2026
Unprompted review
Reply from CitySprint
We're glad that your delivery met your expectations, thank you for sharing!
Excellent and friendly service
The courier who delivered my fence panels was really helpful and polite. He moved and put the bin back and put all the fence panels where asked. Excellent service. Courier reference M039
14 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear that the courier was so helpful and polite during your delivery. It's great they went above and beyond to place your fence panels where requested. Thank you for your positive feedback!
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