Talking Money 

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See what reviewers are saying

Rated 5 out of 5 stars

My wife and me were going trough very difficult time. Without people especially one person from Citizens Advice South Somerset we would be lost. Our experience is unique. Professionalism and underst... See more

Company replied

Rated 5 out of 5 stars

I need to say a huge thank you to debt free south west but more so to our fantastic adviser Mr R Muff based in Weston super mare. This gentleman helped myself and my husband years ago with our debt pr... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to say thank you to everyone who was involved in my case. My words are too limited to express how grateful I am for the continuing support I receive from Trish Nicholls and her collea... See more

Company replied

Rated 5 out of 5 stars

Hello, I would like to say only one thing. From all institutions trying to help people on south-west, Talking Money is the best. Dave, my advisor, helped me in some many cases linked to many institut... See more

Company replied

Company details

  1. Debt relief service
  2. Credit Counselling Service
  3. Legal Aid Agency

Written by the company

Talking Money is a charity that provides free, independent and specialist money advice to individuals and their families. Our team of friendly advisers can help with lots of types of money worries from rent and council tax arrears to credit card debt and benefit overpayments. We can work with you to help you prioritise your bills and debts, understand your benefits and explore ways to increase your income. We offer our service via a range of channels to suit you, be that face-to-face, telephone, video calling, webchat, SMS or WhatsApp messaging. We sometimes have to close our services for a short period because we are full. For details on the availability of our services please see our website. We used to lead Debt Free South West, which was a regional partnership of 9 advice agencies that each provided debt advice services to their communities. Debt Free South West no longer exists as a partnership. Each of the agencies that were part of it (including us) are very much still operating, so please feel free to contact those agencies individually if you need help in your local area - they are currently listed in the locations section of this website. (Please note that any reviews posted on this Trustpilot account before 1st July 2022 were under the banner of Debt Free South West and therefore about a mixture of our partner agencies, not just Talking Money. Please click onto Talking Money as a location in order to see the previous reviews specifically about us.)


Contact info

All reviews

(87)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a lovely helpful team

What a lovely helpful team. Very quickly sorted out what my issues were and got back to me very soon... Top marks

17 March 2021
Talking Money logo

Reply from Talking Money

Hi John,

Thanks for your feedback and we will pass this on to your adviser.

Many thanks
Drew
Debt Free South West

Rated 5 out of 5 stars

I want to say thank you so much to…

I want to say thank you so much to Richard and David for all your help, you have gone above and beyond what I expected and I will be recommending you to everyone in a difficult situation.

24 February 2021
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Heidi,

Thanks for your review and we will pass this on to Richard and David.

Many thanks
Drew
Debt Free South West

Rated 5 out of 5 stars

Thanks a lot for grate help Richard…

Thanks a lot for grate help Richard Muff and David Dixon. I got professional help from both of you in so difficult time for me

10 February 2021
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Lubova,

Thanks for review and we appreciate your great feedback which we will pass on to Richard and David.

Many thanks

Drew
Debt Free South West

Rated 5 out of 5 stars

5* Employee, David Dixon, thank you!!

5* I have recently had contact with David Dixon who is a very helpful employee. I have received a voucher for food which is really good as I have a family. I really appreciate everything David Dixon has done for me and my family. Thank you so so much!

30 January 2021
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Ana,

Many thanks for your feedback and we will pass this on to David.

Many thanks

Drew
Debt Free South West

Rated 5 out of 5 stars

100% helpful when you are really struggling with things.

Have dealt with this service here a few times for either myself or my mum, and every time I have been very happy with the help they have given and the advice.
Very supportive and friendly people, and they do such an amazing job too.

I am incredibly grateful for the recent support they have given and helped me with my finances and get back in order. Could not have done it without all the people I have dealt with.

Thank you so much

26 January 2021
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Gemma,

Many thanks for taking the =time to leave us a review. We will ensure that your feedback is passed onto your adviser.

Many thanks
Drew
Debt Free South West

Rated 5 out of 5 stars

I would like too Express my sincere…

I would like too Express my sincere thanks to richard muff . Their is no doubt. That over the past 7 months I would not have survived if it would not have been for his supportive ,professional , efficient service in helping me .Too not only except a situation totally out of my control and too deal with it in a manor which hopefully let's me get on with my life

20 January 2021
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Julie,

Many thanks for your review and we will pass this feedback to Richard.

Drew
Debt Free South West

Rated 5 out of 5 stars

Dave Hamlyn

Dave Hamlyn, wonderful efficient & effective, saved myself from eviction proceedings & obtained disciplinary payments & CT & negotiated all other financial concerns. 100% satisfied & thanx

18 January 2021
Talking Money logo

Reply from Talking Money

Hi,

Thanks for taking the time to leave your review and we will pass your kind words onto Dave.

Drew
Debt Free South West

Rated 5 out of 5 stars

I would just like to say how lucky we…

I would just like to say how lucky we are to have people who work within citizens advice who are amazing, kind,and extremly knowledgeble. They have helped me so much and i can not thank them enough.
Garry

27 December 2020
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Gary,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

Very helful

Very helful. Staff are polite and friendly.

24 December 2020
Talking Money logo

Reply from Talking Money

Hi Rebecca,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

My experience

I can’t hardly express my gratitude to Richard Muff, from Citizen Advice Bureau.
He has been very supportive and very professional dealing with my case.
Your organisation must be so proud to have such amazing person working there.

23 December 2020
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Gemma,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

Special Thanks!

Hi, I would like to say thank you to everyone who was involved in my case. My words are too limited to express how grateful I am for the continuing support I receive from Trish Nicholls and her colleague David Dixon from Citizens Advice North Somerset. I wish to send a message to everyone who goes through tough times that if only they decide to open up and share with their problems the help will come, don't think you are alone!!! Merry Christmas and a Happy New Year!xxx

23 December 2020
Unprompted review
Talking Money logo

Reply from Talking Money

Hi Asia,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

Excellent

Excellent
Very professional its really helped alots

18 December 2020
Talking Money logo

Reply from Talking Money

Hi Abdullahi,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

I have been receiving help from CAB Yeovil

I have been receiving help from CAB Yeovil for a few months they have been fantastic I’ve been able to contact them via phone text and email knowing I will get a reply after trying all available routes to get me on the right track not once have they been biased or judgemental towards me they they totally have my trust and respect

17 December 2020
Talking Money logo

Reply from Talking Money

Hi Tim,

Thank you for your feedback and we will pass this on to your advisers.

Kind regards

Drew
Debt Free South West

Rated 5 out of 5 stars

I lost my job

I lost my job and on money to pay any one

24 November 2020
Talking Money logo

Reply from Talking Money

Hi Nicola,

Thank you for your feedback and we will be sure to pass this on to the adviser.

Many thanks

Debt Free South West

Rated 5 out of 5 stars

My story

I moved from a temporary flat to my new flat and it came with debts from my previous address which was pay as you go gas and electric, water bill debts but with the help of This wonderful lady I was able to get through it all with her help and support.

23 November 2020
Talking Money logo

Reply from Talking Money

Hi Nicola,

Thank you for your feedback and we will be sure to pass this on to the adviser.

Many thanks

Debt Free South West

Rated 5 out of 5 stars

Extremely helpful in so many subjects…

Extremely helpful in so many subjects definitely worth a call to help you through some very challenging times

16 November 2020
Talking Money logo

Reply from Talking Money

Hi Trevor,

Thank you for your review and we are glad that you were happy with the service. We will pass your kind words onto your adviser.

Many thanks

Debt Free South West

Rated 5 out of 5 stars

I needed help to organise my finances…

I needed help to organise my finances whilst recovering long term from Covid 19 and unable to work. The level of help and support I received from the adviser was very reassuring and much appreciated at such a stressful time.

16 November 2020
Talking Money logo

Reply from Talking Money

Hi Sharon,

Thank you for your review and we are glad that you were happy with the service. We will pass your kind words onto your adviser.

Many thanks

Debt Free South West

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