My wife and me were going trough very difficult time. Without people especially one person from Citizens Advice South Somerset we would be lost. Our experience is unique. Professionalism and underst... See more
Company replied
Talking Money
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See what reviewers are saying
I need to say a huge thank you to debt free south west but more so to our fantastic adviser Mr R Muff based in Weston super mare. This gentleman helped myself and my husband years ago with our debt pr... See more
Company replied
Hi, I would like to say thank you to everyone who was involved in my case. My words are too limited to express how grateful I am for the continuing support I receive from Trish Nicholls and her collea... See more
Company replied
Hello, I would like to say only one thing. From all institutions trying to help people on south-west, Talking Money is the best. Dave, my advisor, helped me in some many cases linked to many institut... See more
Company replied
Company details
Written by the company
Talking Money is a charity that provides free, independent and specialist money advice to individuals and their families. Our team of friendly advisers can help with lots of types of money worries from rent and council tax arrears to credit card debt and benefit overpayments. We can work with you to help you prioritise your bills and debts, understand your benefits and explore ways to increase your income. We offer our service via a range of channels to suit you, be that face-to-face, telephone, video calling, webchat, SMS or WhatsApp messaging. We sometimes have to close our services for a short period because we are full. For details on the availability of our services please see our website. We used to lead Debt Free South West, which was a regional partnership of 9 advice agencies that each provided debt advice services to their communities. Debt Free South West no longer exists as a partnership. Each of the agencies that were part of it (including us) are very much still operating, so please feel free to contact those agencies individually if you need help in your local area - they are currently listed in the locations section of this website. (Please note that any reviews posted on this Trustpilot account before 1st July 2022 were under the banner of Debt Free South West and therefore about a mixture of our partner agencies, not just Talking Money. Please click onto Talking Money as a location in order to see the previous reviews specifically about us.)
Contact info
1 Hide Market, West Street, St Philips, BS2 0BH, Bristol, United Kingdom
- 0800 121 4511 / 0117 954 3990
- mail@talkingmoney.org.uk
- debtfreesouthwest.uk
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Money Advice West
Excellent service, extremely helpful at a stressful time. Advisor was friendly. understanding and explored all options for me, the successful outcome was most appreciated.
Highly recommend contacting the company
5 August 2020
Unprompted review
Reply from Talking Money
Many thanks for the feedback, we are really glad that you were happy with the service. This will be passed onto your adviser.
Reply from Talking Money
Many thanks for the feedback, we are really glad that you were happy with the service. This will be passed onto your adviser.
I have received helpful honest and good…
I have received helpful honest and good advise exactly when I most needed it, very well done Money Advice West.
5 August 2020
Unprompted review
Reply from Talking Money
Many thanks for the feedback, we are really glad that you were happy with the service. This will be passed onto your adviser.
Helpful
Helpful, but didn't get replies to my phone messages and text messages.
Especially as i suffer with Depression and anxiety.
5 August 2020
Unprompted review
Reply from Talking Money
Dear Mr Morgan,
I am sorry to hear of this experience and this has been sent to the partner who you attended with to look into further.
Kind regards
Money Advice West
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