This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... See more
Looking for good quality grass and managed to find an end of roll that was perfect. Needed a 2mx2m piece and got a 2mx5m piece for a great price. Delivery was fast. Dogs love the grass and it is so de... See more
Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... See more
Company details
- #115 of 198 best companies in Garden centre
- #41 of 64 best companies in Garden building supplier
- #9 of 16 best companies in Gardener
Written by the company
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Contact info
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
- 0800 133 7733
- sales@expressgrass.com
- expressgrass.com
4.6
Excellent
3K reviews
Replied to 46% of negative reviews
Typically replies within 24 hours
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Reply from Express Grass™
I can see from our records that your order was for 22mm Hartfield Grass. This will match specs shown on our website and all sampling material. Please contact sales at expressgrass if there is a difference.
It was the best service …
After un successful deliveries from different companies I got my Astra turf. Quick and very good service
30 April 2025
Product good, delivery took an age
The actual product I received is brilliant. The time taken for delivery of the product was perhaps one of the worst experiences I've had. A 3 day delivery took the best part of 3 weeks, I was told that freight company had staff issues, then vehicle issues, then that the product had been stolen at delivery depot, then after a replacement had been sent that the original had been found. The express grass team appeared to do all they could to resolve but it would massively deter me from using them again and from recommending that anyone else does. Such a shame as the grass is really good but I can't bring myself to be very positive about it.
26 March 2025
5 star service.
27 March 2025
Great service and nice people
23 April 2025
Have bought from Express Grass several…
Have bought from Express Grass several times - very prompt service. Not unpacked / used recent purchase yet (Artificial Trellis) but it has been good in the past
22 April 2025
Decent price and great product with…
Decent price and great product with free delivery, would definitely use again
25 March 2025
The options were clear and useful.
21 April 2025
Fantastic from start to finish
Fantastic from start to finish. Great price, quick delivery and responsive to queries I had.
21 April 2025
Large grass order
Really good service, called me a planned delivery and everything turned up on time as promised
17 April 2025
Five star
Five star
Very quick delivery
Excellent product
Very good quality
Definitely recommend to all
13 April 2025
Very good customer service
Although there was an error when paying through the website , the team got back to me and set ported everything out , after that the transaction was simple and smooth with updates on delivery dates times ect.
Would buy again
14 April 2025
Express Grass (Luxford Artificial Grass)
I’m genuinely impressed with the Luxford artificial grass from Express Grass. The quality is outstanding, it looks absolutely amazing in my garden and has completely transformed the space. The texture feels incredibly natural, not plasticky like some other brands. I installed it over concrete slab flooring, and the thickness of the Luxford type makes it incredibly soft and comfortable underfoot.. It adds a lush, vibrant look and feels just like real grass. Highly recommend for anyone looking to upgrade their outdoor area with minimal maintenance and maximum comfort!
20 April 2025
Good service
Grass I ordered were 2 large ends of roll / offcuts. Helpful and clear advice.
Items delivered on time and left where requested.
They were very heavy!!
11 March 2025
Totally different than the sample we…
Totally different than the sample we have received.
The artificial grass was ordered from expressgrass, same place from where I received the sample.
10 April 2025
Reply from Express Grass™
We only have a sample pack order from yourself (email address match), no grass order.
If you did order grass from us (using a different email address) It should be a exact copy as we produce the samples in house directly from the full rolls of artificial grass.
Please send image of sample together with grass to sales@expressgrass.com for assistance
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