Flight Centre New Zealand - Flight Centre Direct Reviews 

46
TrustScore 5 out of 5

4.8

Vincent Street 124, 1010 Auckland, Auckland Central, NZ


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Rated 5 out of 5 stars

Thank you so much Liston for organising our recent family holiday to Rarotonga. Your excellent planning made the entire trip completely stress-free. The flights, hire car, and accommodation were... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Di Nichol - She has been amazing great service, great knowledge and just got what I was trying to achieve with our holiday. I would definitely recommend her to any one wanting... See more

Company replied

Rated 4 out of 5 stars

My travel agent, Lendl Oosthuizen, always gives exemplary service. Lendl has an excellent understanding of my travel needs and always take time to ensure everything is absolutely 'smooth sailing' in... See more

Company replied

Rated 5 out of 5 stars

Di has been so helpful throughout the process of booking our trip. She comes up with excellent ideas and itineraries! She replies fast and very efficient! Thanks Di!

Company replied


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Bus tour agency
  4. Cruise agency
  5. Cruise Travel Agency
  6. Tourist attraction

About Flight Centre New Zealand - Flight Centre Direct

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Vincent Street 124, 1010, Auckland, Auckland Central, New Zealand

  • 0 800 243 247

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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1-star

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4.8

All reviews

(46)

663 reviews in the last 12 months

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Rated 5 out of 5 stars

A stress free holiday

Lendl Oosthuizen made our holiday stress free by booking flights, rental cars, excursions and hotels for two months. She gave us great advice and went the extra mile by suggesting things to do in each place we visited. The hotels she booked were in excellent locations. Very easy to work with and excellent communications. We were so happy!

30 April 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Hi Nicole,

We're happy to hear that your holiday was stress-free, with excellent accommodations and activities. It's great to know that the recommendations and communication were helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast, easy and efficient

Our agent Hannah was fantastic to work with. After being mucked around by another company we enquired with flight centre. Everything progressed fast, efficiently with quick replies. We managed to get an awesome price for our Samoa holiday plus even better flight times than originally organized! Thanks Hannah!

4 July 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Dear Tracey,

We're happy to hear that you had a fantastic experience! It's great to know that we could provide you with an awesome price and even better flight times for your Samoa holiday after your previous experience. Thanks for your positive feedback!

Rated 5 out of 5 stars

Great Experience

I have been dealing with Hannah and have booked a holiday with her and just want to sing her praises. She has been beyond efficient, so so helpful, absolutely nothing is too much trouble, has kept me up to date and got back to me super fast on things, I can’t tell you how impressed I am with her, plus she has been super nice and just brilliant to deal with. I’m sure she is an absolute asset to your team. Please pass this onto her and I will definitely use her again in any other future travel plans we may have.
I really appreciate all she has done

9 June 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Hi There!

We're happy to hear that you had such a positive experience with Hannah. We appreciate your kind words regarding the assistance you received; it is wonderful to know that the support was so helpful and efficient. We will certainly pass your compliments on to the team member. Thank you for your feedback!

Rated 5 out of 5 stars

Thailand 2025

I found Lendl Oosthuizen to be wonderful and througher to deal with, she went out of her way to touch base and make sure all planning and paperwork was ready and good to go come our departure date.
The trip to Thailand itself was a good time and all went as per our schedule.
I use Flight Centre once a year for our holidays overseas and will continue to do so. Thanks Lendl I will be in touch again shortly!

8 June 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Dear Jason.

We're happy to hear that your trip to Thailand went smoothly and according to plan. We appreciate your continued trust in our services and look forward to assisting you again soon!

Rated 5 out of 5 stars

Lendl was amazing in finding us the…

Lendl was amazing in finding us the exact flights we wanted, and taking care of all the details so we can relax and enjoy our trip. Can’t compliment highly enough.

1 June 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Dear Ben,

We're happy to hear that we were able to find the exact flights you wanted and handle all the details. Thank you for your positive feedback; we appreciate it!

Rated 4 out of 5 stars

Flight Centre always delivers!

My travel agent, Lendl Oosthuizen, always gives exemplary service. Lendl has an excellent understanding of my travel needs and always take time to ensure everything is absolutely 'smooth sailing' in terms of travel requirements. Great communication both prior to departure and then a personal follow up on my return.
Lendl also has a great knowledge and personal experience of many tourist opportunities that you might want to experience during your trip. Thank you Flight Centre!

7 June 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Direct logo

Reply from Flight Centre New Zealand - Flight Centre Direct

Dear Jenny,

We appreciate your positive feedback! It's great to hear that the service you received met your travel needs and that the communication was helpful. We're glad you enjoyed your experience. Thank you!

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