Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... See more
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Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... See more
Company replied
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... See more
Company replied
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very... See more
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Company details
Written by the company
We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.
Contact info
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, United Kingdom
- 0800 008 6878
- info@funeralcare.co.uk
- funeralcare.co.uk
4.8
Excellent
2k reviews
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Hasn’t replied to negative reviews
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From the start to the end
From the start to the end, Hayley @ Co-op Aylesbury and all the staff showed empathy, kindness and were extremely supportive.
They made what was a very difficult time for me and my family so much easier and I will be forever grateful to the team, especially Hayley x
4 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Hayley and the team in our Aylesbury funeral home showed empathy and kindness and made this difficult time a bit easier for you and your family.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Susan
Thank you for taking the time to leave a review. We that our colleagues in our Rose Green funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Kind, compassionate and caring but also professional
Alexis took time to ensure all of we wanted was included and kept in touch until the day of the funeral. It was her first time using a shroud and meadow burial but it was perfectly organised. Hannah and the bearers were professional but also kind, compassionate and caring again ensuring the day was what we wanted. The day was all I could have hoped for thankyou.
21 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Alexis in our Warminster funeral home made sure that the funeral was what you wanted and that Hannah and the team on the day were so kind and compassionate.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Compassionate, caring and kind.
A very pleasant experience out of a not very pleasant one. Compassionate, caring and kind. Nicola in East Cowes has all these qualities in abundance.
1 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Nicola in our East Cowes funeral home was so compassionate and kind during this difficult time.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Derek
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Frome funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Most helpful & understanding
Sally, who dealt with all of the arrangements, was most helpful and understanding and everything seemed to go just as I wished it to.
2 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Roger
Thank you for taking the time to leave a review. We are pleased that Sally in our Copnor funeral home was so helpful and understanding.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Sarah
Thank you for taking the time to leave a review. We are pleased that our colleagues in our East Cowes funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The excellent service was excellent from the…
The service was excellent from the first meeting with Louise and her friendly and efficient manner helped organise matters to the day of the funeral when the staff were excellent and professional especially the gentleman in charge.
3 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Gloria
Thank you for taking the time to leave a review. We are pleased that Louise and the team in our Emsworth funeral home were so friendly and efficient whilst arranging the funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Cathy at Rowner was brilliant even…
Cathy at Rowner was brilliant even after my Dads funeral.So caring and compassionate throughout
25 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Tina
Thank you for taking the time to leave a review. We are pleased that Cathy in our Rowner branch was so kind and compassionate whilst arranging your dad's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
My husband Alan died on 05/03/2025
My husband Alan died on 05/03/2025. The funeral care given by the Fratton Branch was excellent. They were very patient with myself and our daughters.They guided us through everything.Gareth Benton did our order of service and could not have been kinder. So once again thank-you to all at the Fratton Co-op funeral care.
Could not have managed without you. Kind regards Kathy, Sarah,Julie and granddaughter Ellie
28 March 2025
Unprompted review
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mrs White
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fratton funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Wonderful service
Regular contact which was so helpful. We were guided through the whole process with care and compassion.
26 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Frimley Green branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Fantastic funeral service
Jane, from newport branch isle of wight was wonderful, kind and accommodating throughout the whole funeral process, can't thank her enough for her service,and neil aplin for his service.
17 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Julie
Thank you for taking the time to leave a review. We are pleased that Jane in our Newport branch was able to offer the best care, support and experience.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The personal approach and service.
25 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Sally
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Ash Vale branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Very helpful
Very helpful, very polite, made me feel like I was really important in a time of sadness. They really care about the service they provide. Beverly who helped me the most was lovely. Couldn't of asked for a better experience. Thank you for your support during our hard time. Highly recommend
25 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Helen
Thank you for taking the time to leave a review. We are pleased that Beverley in our Bracknell branch was so helpful during this difficult time.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
My father’s good bye
Mandy and the team were amazing took care of everything from the beginning
Professionally,respectful and patiently.
Every last detail
A send off for my father. That they should be proud of
I know myself and my family loved the service that was put together and all the personal little touches they added.
Again a credit to all that were involved
Thankyou so much Alan
27 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Alan
Thank you for taking the time to leave a review. We are pleased that you found both Mandy and the team in our Waterlooville branch to be very respectful and professional and that they were able to offer the best care, support and experience.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Kim,( Cosham Branch) was so kind and…
Kim,( Cosham Branch) was so kind and helpful getting us organised so we could plan my Mum’s funeral.
On the day we were introduced to the whole team,everyone on the team were so lovely.
The day was well planned out and Reverend Jim was recommended to take Mums service. Jim came to Mums house to run things through with us before the service.i can say honestly nothing was too much bother. The service was beautiful everyone said to me afterwards that this was the nicest funeral anyone had been to. Thank you so much and I would have no hesitation recommending coop funeral directors.
25 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Caroline
Thank you for taking the time to leave a review. We are pleased that Kim in our Cosham branch was so kind and helpful whilst you were arranging your mum's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Brighton branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
5⭐️ rating from me
Helpful and very sensitive when dealing with the funeral planning, provided the most amazing celebrant for the service.
7 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Zardiel
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fareham branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Service was very good
Service was very good. They empathy and compassion showed from the employees was wonderful.
Our driver for the funeral Andrew was wonderful , in fact all the gentlemen on the day showed alot of love and care for their job and our deceased family member.
It made saying goodbye alot easier.
27 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fratton branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Waterlooville branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
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