Gearcourt Reviews 

Found advert for Laurel plants near my area on facebook marketplace. Spoke to someone who was helpful in providing details and costs for different size plants.
Then I was asked to place the order in n their website, should have known at this point it was a scam. Look at the facebook advert, see what else they’re selling and if it’s many things in many different places it’s a scam. Unfortunately almost ever result now on FB Marketplace for laurel plants are now scams. Do your research and don’t be fooled by these people. The site should be taken down. After placing my order they advised it was arriving then made excuses they delivered to wrong address. Fortunately I got my money back from my credit card company.

Ordered 3 fruit trees from this company. £44 down the drain! Tried to contact Alex who Id messaged with on FB Messenger. He's now blocked me after apologizing for the disaster that was delivered to me. Contacted Gearcourt via their website to be ignored! So clearly like to rip their customers off as no response! Never again.

Love the laughable response from Ben telling me I was happy to plant them....erm is that not what you are supposed to do? I planted them in good faith followed the instructions and sent the company pictures nearly a month on, where ONE tree has 3 little sprigs and the other two are DEAD. Nothing Nada ZIP has grown! So despite following instructions......I have two dead twigs and one maybe a tree in about 5 years! So I stand by everything I've said..Rip off and now ZERO customer service too. Let's blame our customers for our shoddy goods! Perfect.........I'm now going to The Range where their £15 fruit trees not only come in a pot but already have enough foliage to be trained on A frames.....HEALTHY YOUNG TREES! Just what you would expect. Should have bought from them in the first place!

I ordered bamboo plants from Facebook Market Place. I was offered free delivery & 10% off, if I purchased via their website. The website was Gearcourt. The website autofilled the delivery address with an old address without allowing me to check it (I must have used the website previously). I contacted the seller on Facebook to change the address & I was promised this had been done. I also emailed Gearcourt. The plants never arrived. Eventually after failing to get a reply or a refund from the Facebook seller I contacted Gearcourt webchat. I have been assured they will return my money within a couple of working days & I have received an email to confirm that. I asked who was at fault - Gearcourt or the Facebook seller & was told the mix up with addresses may have caused the problem. They said the seller may have been a third party seller. There are several other sellers using the same photos of the plant, so maybe Gearcourt uses 3rd party sellers & they distribute the goods. I'm not sure how the business model works but I will not buy plants or other items again from Facebook Marketplace if it goes via Gearcourt. I would prefer to have direct contact with an actual seller, not a third party.

Facebook scammers keep away from this company

Awful⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

Warning....scam!

This company has taken £280 of my money. Suddenly my order is missing and I cannot get a response.

Stay well away!

Unfortunately, have to agree with the below negative comments. I believe this is a scam and have had to inform my bank. Cherry Laurels were supposed to be delivered last Wednesday and everyday since saying it will be tomorrow. Asking for a refund and gone quiet. Be careful and best to avoid. Same as below comments, advertised on Facebook Market Place, sent link to purchase.

Scammers, advertising as local sellers on Facebook marketplace.

Watch out, they do not deliver what you pay for.

Ordered some cherry laurels which were packaged well and they were very healthy.
Thank you

🛑Scammers 🛑
I ordered cherry laurel hedges via facebook marketplace. Agents on facebook profile sent this website link gearcourt.co.uk i placed order for 25 plants and paid £700. First they were saying 2-4 days delivery but nothing came up in 10 days i called 100 times no answer i text on facebook but no answer, before order there was lots of conversation. Luckily i called my money back through my banking app.

Just as previous person stated x on facebook i thought i was buying one dicksonia fern from local person - after contact he points me to gearcourt where i buy 3 for £116 2-5 days nothing - then just lies about delays i have reported to my bank - trading standards and on google

DO NOT TRUST THIS COMPANY

🛑 Scammers 🛑
They advertise on Facebook Marketplace for laurel hedges. When we message they sent link gearcourt.co.uk and i placed order for 25 laurel plants and paid £700 ..when i asked details about delivery they started saying oh we very busy with orders we are bit late on delivery this and that but they never sent my order. Website says 2-4 days delivery but nothing came in 7days. I had to call my bank and report as scam on my transactions through banking app and luckily i got my money back.
Bank was saying wait for 15 days but i reported through app and i received my money.
I will report to police now

This website is promoted by many people via FB marketplace with fake profiles. Buy at your own risk and use a credit card, so that you can reclaim the money on purchases over £100 if the order doesn't arrive.

Found this company via Facebook Marketplace and was told via a (fake) profile to follow a link to gearcourt.co.uk where I could safely place an order for 30x laurels. Lots of communication before the order was placed and then minimal communication after. Long story short… the laurels were never delivered and now messages are ignored. Luckily I contacted my credit card provider who has reversed the payment and we have our money back.

Avoid at all costs
My first review has been taken down
I ordered 100 laurel hedge plants and after backward and forward texts, emails and phone calls, most may I add we’re not answered I contacted my bank who issued a refund.
2 days later the plants arrived.
This took over 4 weeks!!
I must say the customer service is terrible but give them their due the plants were good
A customer service overhaul is needed and the attitude of the guy I dealt with was terrible
270459 Order number for reference

I dealt with a lady called Lyndia who was very helpful, prompt in response & managed to resolve an issue with a product which I had purchased.

Never buy from any agents ir people selling products from this company....all scammers!

Ordered 30 Photinia Red Robin for a new hedge, arrived nice and healthy and very well packaged - packaging all recyclable - very healthy plants and pleased with the quality

Scam. Do not trust this company

Oh my goodness ...I honestly wouldn't know where to begin. Probably the shadiest company I've ever dealt with.
I ordered some bamboo fencing ...When it arrived, not only was it the wrong size, it was also a completely different product that was advertised on there website.
I spoke with a person called Samantha. To begin with she said she would arrange a return. That did not transpire. Next she stated that Evri website was down and she could not arrange a return! After that she said she would refund the purchase without a return. The refund did not happen.
I lost faith by this time and raised a complaint with PayPal. PayPal really helpful however the company were meant to send me a returns label ...the link they send was invalid. Thankfully PayPal also refunded my postage.
The company also trade as Cruz Products...be very wary of this company.

Stay away from this company it takes your money and runs don't answer the phone, emails or messenger you may get your first item but the second time you won't if you do pay use PayPal or your credit card so you can get your money back