Gearcourt Reviews 

187
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Total scammers. Lost £40 and no trees delivered, spent a whole year texting and emailing asking for my money back and nothing. Now when I text it’s undelivered. How can these companies still exist? I’... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM thankfully I only lost £26 for a tree that was never delivered, but i see others have sadly lost much more! what a bunch of scammers... they need arresting.

Rated 1 out of 5 stars

As so many others have said, Gearcourt is SCAM site, advertised via facebook and fake accounts selling items in Market place, who then direct you to Gearcourt to place an order. Order never received a... See more

Rated 1 out of 5 stars

🛑Scammers 🛑 I ordered cherry laurel hedges via facebook marketplace. Agents on facebook profile sent this website link gearcourt.co.uk i placed order for 25 plants and paid £700. First they were sa... See more

Company details

  1. Electronics store

Written by the company

Gear court is based in the United Kingdom and ships all orders from within the UK to ensure extremely fast and reliable delivery. We supply the top trending products and make sure every item is quality tested before being sent out to our customers ensuring customer satisfaction at all times. Why Shop From Gear Court ? All of our orders are dispatched from the UK. Our helpful and friendly customer service team will make sure to get back to you within 12 hours to ensure your not left waiting for too long. We work hard to send all of our orders with same day dispatch using Royal Mail as we understand you want your new gadgets to arrive as soon as possible! Contact us here - Sales@gearcourt.co.uk


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(187)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class customer service

I ordered an outdoor storage box and it was delivered on the day of my choosing. The seller stayed in touch throughout and provided excellent customer service.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

Should have believed the negative reviews.

I read the reviews and was not going to bother ordering any plants, but I spoke to a chap called Andrew who assured me that there would not be any problems, I received two of the 4 trees purchased for a 160£, I have not received any notifications on the missing trees, the other two tree,s turned up after a further 8 days, i had asked for a refund, I should have trusted the reviews, AVOID.
ORDER #270289 as they tried to remove the negative review.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT ORDER FROM HERE

SCAM COMPANY DO NOT ORDER FROM HERE.
we ordered some hedging and when it came to our expected delivery day, they did not answer any calls, messages or emails.
We never got a refund. Please do not use this company

12 March 2024
Unprompted review
Rated 1 out of 5 stars

You need not to lie

You need not to lie, having strictly followed all your returns policy and confirmation email to say I would receive the said amount in a few days it NEVER arrived and since have NEVER been able to get a response from you via emails or by telephone having exhausted all my many efforts NEVER shop with you again Dianne Gardner

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Beware of this company

Beware of this company. I made an order for ramps and I haven’t received my order. I’ve emailed and no response. I’ve requested a refund and no response.
Stay clear!!

24 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible.

Terrible.
I paced an order with them and it was never delivered.
Sent several emails about it but got no reply.

Avoid at all costs.

30 May 2023
Rated 1 out of 5 stars

Beware , dodgy company

I placed an order for a garden arch on 9th January. It arrived promptly and I was happy with it. I then decided to buy the same item for a friend as a present, on 14th Jan.
Two weeks after placing the order, still no sign of the item and no tracking updates. No attempted delivery or any communication about an attempted delivery. I then began trying to contact the company. I sent multiple emails, messages via Facebook marketplace (where they advertise), text messages and phone calls. All were un-responded to. Eventually I started receiving quite combative emails from an individual linked to the company via a Hotmail account claiming that they were “disappointed” with my accusations considering I had received the first order “within the delivery time” (irrelevant) and that I was making an accusation without the “full information”. (I’m still awaiting any form of information / communication about what happened to my order).
A terrible consumer experience all round. To be avoided. Thankfully since been reimbursed via my bank.

14 January 2024
Gearcourt logo

Reply from Gearcourt

Hi there,

The "full information" which you have left out of the email is the fact Evri attempted delivery at the provided address and there was no answer. Delivery was never re-arranged through the tracking information by the recipient so the parcel was returned to us after 14 days.

I would also like to add that it was us who sent the refund not your bank as suggested in your post.

Unfortunately we can't be held responsible for the recipient not being present on the scheduled date of delivery and it is the customers responsibility to leave instructions if they would like the parcel to be left in a safe space.

Thank you.

Rated 1 out of 5 stars

Ripped off customer

Hi, this website needs taking down, they are rogue traders and do not fulfil orders.
I placed an order on 21/11/23 and paid in full since then I have tried to email Gearcourt with no response or delivery if these people are allowed to carry on trading it is a disgrace to the paying public.

21 November 2023
Rated 1 out of 5 stars

Scam

Order 261369
I ordered three weeks ago and still haven’t received my parcel.
Contacted them via chat and email and there’s no response.
Complete scam
I’m trying to get my money back via Apple Pay

Update: Ben texted me following that review and offered a replacement or a full refund. I opted for the refund but the money has not been credited to my card and it’s been a month. Stay away from this company. They are scammers

Update: I disputed the transaction and provided all the emails and texts to my credit card. They refunded the full amount of the transaction.

I have also sent all the emails and texts to Trustpilot and they have marked my review as “Verified”

Stay away from the scammers of this company

22 October 2023
Rated 5 out of 5 stars

2 Robins…

I was only browsing and found 2 Robins for my garden listed on marketplace. I purchased them yesterday 31st Oct, and low and behold they arrived today 1st Nov! Fantastic seller, speedy delivery, answers questions immediately, first class service all round. Highly recommend

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I'm very happy

Fast response, postage was careful and speedy, plants are all healthy and already setting new leaves. I'm very happy and would buy from them again.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Gearcourt to all…

I highly recommend Gearcourt to all the customer, if you are looking for to buy some plants 🪴. I bought banana and lemon plant and it’s quality are outstanding. They are totally look fresh and exactly same what is seen online .I find the customer service team very helpful as they are always there to help about your query . It’s totally worth visiting their website & shopping from them .I 💯 % recommended to all people to visit once .

29 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look