Grace Removals Group - Perth Reviews 320

TrustScore 5 out of 5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Rated 5 out of 5 stars

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... See more

Rated 5 out of 5 stars

Amazing service and very friendly and efficient delivery of all our boxes and possessions. Made the process really easy and stress free and both even gave the dog attention to which he loved. Thanky... See more

Rated 5 out of 5 stars

We have just had the boys complete our uplift for a move to NZ. So far everything has gone very well. Peter in Sales was lovely to deal with and gave us confidence to go with the company. The moving... See more

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied


Company details

  1. Removals company
  2. Logistics service
  3. Shipping service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys

10 September 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Zena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Helped me get everything done and…

Helped me get everything done and dusted always answered my questions great team came to load my things came as a recommend and I would do the same recommend them any time

10 September 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sheila,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Kind & polite

Everyone was kind, engaging and polite.
While moving in, the guys were supercreative and helpful getting all the furniture on their envisioned spot. I was so pleased!

7 August 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Marianne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Great experience

Great experience. Smooth, reliable and ahead of schedule.

3 September 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Antony,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very professional - all items delivered on time with no damage. Helpful at all times. Stress free process with grace.

30 August 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Jan,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service throughout …

Great service in both Melbourne and Perth. Teams were professional, fast, respectful and friendly. Not just the guys doing the moving, the sales and customer service teams too. Great communication throughout.

29 August 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Adam,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We are absolutely happy with the…

We are absolutely happy with the exceptional service we received from Grace removals! From the initial consultation to the final delivery, their team demonstrated a high standard of professionalism, care, and attention to detail.

Their movers were punctual, courteous, and took great care in handling my belongings, ensuring everything arrived at my new home safely and without any damage.

The communication throughout the process was seamless, and their team went above and beyond to accommodate my needs and make my move as stress-free as possible.

I highly recommend Grace house movers to anyone looking for a reliable and top-notch moving experience. Their dedication to excellence and customer satisfaction is truly impressive. Five stars and a big thank you to the entire team!"

24 August 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Nava,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and courteous service.received a professional service from…

We received a professional service from Grace. The staff were courteous, punctual, and respected our furniture and belongings, making sure to pack and unpack them with care.

23 August 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Beverley,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace is a reliable and efficient…

Grace is a reliable and efficient removal service company, would highly recommend to anyone looking for such removal services

14 July 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth


Dear Siew,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic company

Very happy with grace removerlists.
My consultant Jessica was fantastic very helpful from start to finish.
The guys that came to pick up furniture were amazing very professional.
Will use again .

22 July 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Leanne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Packing was done quickly and…

Packing was done quickly and efficiently and there was a grandfather clock that needed particular care. All arrived intact and in a reasonable time and a reasonable price. So one very happy customer , thank you

4 July 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Penny,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Professional and respectful company!

In a very difficult and emotional situation, emptying and shipping a deceased family members home back to the UK, Grace removals were amazing! Professional, compassionate and respectful from start to finish.
They literally went above and beyond!
I highly recommend them, with no hesitation at all ! 5 out of 5 !

16 April 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sarah,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent communication and on time…

Excellent communication and on time delivery

30 June 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Edington,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Best priced and very efficient move

I had a small load of boxes to send to my son from Perth to Sydney. Grace was the best price and handled the job quickly and efficiently . The guys were great. This was our second move with Grace and probably won't even bother with other quotes next time.

20 June 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Julie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

All our shipment arrived safely

All our shipment arrived safely.
Boxes delivered and unpacked carefully.
Thank you

13 June 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Maya,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace were so professional and…

Grace were so professional and helpful.I would recommend them to all people who are considering a removal

18 June 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Margaret,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

A good experience over a 4 day move

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforeseen challenges but this was managed by everyone concerned. For doing a great job and resolving issues on the fly, I’d like to thank WA State Manager Rob Sims, Dan Schreuder, Kellie Nairn, as well as members of the removal team including Junior, Joao, Omar, Gabrielle, Jarrod and Jackie. I would use Grace again for any subsequent move.

10 June 2024
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear CJ,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

MOVING ???think GRACE REMOVALS

From the start to finish Grace Removals were extremely efficient both in arranging the date, cost, packing and transporting my belongings to my new home. Not one item was broken due to the fantastic packing and labelling made directions where to put the boxes very easy. Thanks to Gary,Steely,and Luke and all the staff who set up the removal.

11 June 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Dorothy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Moving interstate was a breeze with Grace Removals.

Moving interstate had been an stress-free experience with Grace. Communication was brilliant from start to finish. Every member of staff we encountered was respectful, engaging and well mannered. Staff gave advice within their scope, advised us of the ongoing support until they had collected the last empty, unpacked box. Grace have been an absolute pleasure to deal with and I would not hesitate to use them again and to recommend them to anyone else moving locally, interstate or internationally. Everyone treated our belongings with respect.

8 May 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Debbie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service and excellent move

Great service and excellent move. Very quick and easy from Perth to Victoria!

27 May 2024
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Dale and Roxy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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