I have been struggling with my hearing tech set ups for many years. I felt wary about travelling for this essential care but after my appointment with Matthew, can only say I wish I had done it sooner... See more
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We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.
2 Harley Street, W1G 9PA, London, United Kingdom
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Knowledgeable and kind staff. Everything worked smoothly and I felt well looked after.

Reply from Harley Street Hearing
One of my ears had become completely blocked with earwax, which had reduced my hearing considerably from that side. I tried using Earol for five days, but unfortunately, I was unable to clear the blockage. I did some research online and found Harley Street Hearing, which had a lot of positive reviews. I contacted them and was able to book an appointment on the same day.
The consultation and microsuction treatment only took a few minutes because I had been using Earol prior to soften the wax, which they recommended anyway. The earwax was removed, and my hearing returned to normal. The treatment was painless, so now I know where to go if I ever have this type of issue again.

Reply from Harley Street Hearing
Excellent all round - the whole experience, from booking to consultation and aftercare, is efficient, friendly and effective.

Reply from Harley Street Hearing

Reply from Harley Street Hearing
I lost my hearing aids and Harley Street Hearing were able to get me a replacement pair straight away. They listened to my needs and let me trial the first pair. I returned for a smaller, rechargeable hearing aid that is now perfect.

Reply from Harley Street Hearing
I had a consultation for my tinnitus with Romy on 12th May. I was hugely impressed by the whole experience. Romy asked me a number of questions about my symptoms/history and I felt she was extremely thorough and empathetic. In addition to her questions Romy undertook a number of hearing tests and fully explained the results in a way I could understand. Romy is both personable and professional in her approach. A care path was suggested without any pressure, I feel well looked after and listened to. An excellent service all round and I cannot thank you enough.

Reply from Harley Street Hearing
I’ve learned so much about my hearing and the condition of my ears from my team at Harley Street, and for the first time in years I feel like I can navigate my hearing loss with confidence. Romy has been a particularly thoughtful and reassuring presence. The clinic is a calm and friendly environment, and the staff are always extremely helpful.

Reply from Harley Street Hearing
very efficient and professional. i went in to get stubborn wax removed which was done with minimum fuss

Reply from Harley Street Hearing
Harley Street Hearing is extremely professional and I felt my issues were dealt with thoroughly and pleasantly.

Reply from Harley Street Hearing
Matt Frost is a g - pleasant experience - answered all q's and thoughts - cleeeean service

Reply from Harley Street Hearing
Matt Allsop was superb !
Such a dramatic hearing enhancement - nearly 50 years after fracturing my skull in a rugby accident !
…so , it’s never too late ! 😁


Reply from Harley Street Hearing
Totally professional and informative throughout the entire service (musician service - ear impressions for CIEMs).
This is the second time I have used HSH for the same task.
This time they were also required to carry out wax removal, despite my having gone through the microsuction process (3x!) at Specsavers just a few weeks earlier.
Lesson learned. Spend the money and just go to the professionals.
Simone* (I think it was), was very reassuring and the consummate professional. Not my first experience with HSH and I will be sure to return for new impressions should/when I need them in years to come.
*Corrected name.

Reply from Harley Street Hearing
Fantastic team - particularly Matthew. Always takes great care in my annual reviews - and the results are incredible.

Reply from Harley Street Hearing
Completely removed built up wax from both my ears and restored my hearing, all in half an hour and for £80.
I booked the appointment online at 3am and was seen at 9.30am the same morning.
A highly professional service.
Thoroughly recommended.
Paul listened to all my concerns and explained in detail about hearing problems and solutions. You are given the time to consider options and not rushed into making decisions.

Reply from Harley Street Hearing
Excellent. The consultant audiologist was thorough, informative and understood the impact hearing loss can have on a musician. I came away with hope that something can be done enabling me to continue playing and teaching.

Reply from Harley Street Hearing
This was a fantastic place to go, everyone was so helpful and the staff exceptional. The treatment was first class and the knowledge and expertise was so reassuring thank you.

Reply from Harley Street Hearing
The audiologist and testing were excellent.
Maybe upgrade the lift to save having to walk up 2 floors when it doesn't respond.

Reply from Harley Street Hearing
I had my first appointment with George at Harley Street Hearing yesterday. II was treated with respect and compassion and George clearly had a lot of knowledge and was an expert in his field. He explained everything during my hearing aid assessment really clearly and simply in terms that anyone could access.
He showed and explained to me all my options for hearing aids. I had a micro suction ear wax removal that was painless and he was extremely gentle and talked me through the procedure every step of the way. As I have auditory processing disorder he explained I would be seeing an expert in the practice for fitting of the hearing aids which gave me confidence. I was extremely impressed and would highly recommend. I am excited to go back when my personalised hearing aids are ready for fitting in just a couple of weeks. Thank you George

Reply from Harley Street Hearing
Always find Harley Street Hearing to be considerate and helpful. Paul Checkley very attentive and understanding. No rush, always gives good advice and professional. Been to HSH many times and a calm welcoming environment. Definitely would recommend.

Reply from Harley Street Hearing
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