I have been struggling with my hearing tech set ups for many years. I felt wary about travelling for this essential care but after my appointment with Matthew, can only say I wish I had done it sooner... See more
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We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.
2 Harley Street, W1G 9PA, London, United Kingdom
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Harley Street Hearing and their fantastic staff never cease to amaze me with their thoroughness, care and dedication to ensuring that my hearing solution is operating as well as possible. Nothing seems like too much trouble for them and appointments are always available within hours or days at most. Phone calls are always answered within seconds, no interminable waits or "I'm sorry, but we're experiencing high call volumes at the moment, yada yada, yada messages". This company constantly amazes me. I know it sounds from this review like I'm a shareholder or have something to do with the company, but I have nothing to do with them at all apart from being a client for the past few years. At first, I thought that they were rather expensive and was reluctant to use them (my insurance company insisted that I use them for some replacements of lost hearing aids) but I realise now that this really is not the case in terms of the level of service that I get from them. I've worked with all the usual suspects in the past (Boots, Specsavers, Costco and other specialist hearing companies), but none of them are in the same league as Harley Street Hearing.
I really can't recommend them enough.
You can go to the middle of a low Division or go to Harley Street Hearing and be right at the top of the Premiership!

Reply from Harley Street Hearing

Reply from Harley Street Hearing
Lovely team, very welcoming, I’m very happy with my hearing aids and the aftercare is great too.

Reply from Harley Street Hearing
Nadia is a very professional audiologist and helped me to solve the whistling issue with one of my hearing aids

Reply from Harley Street Hearing
Harley street hearing made me feel well looked after and safe from the moment I walked in to their treatment rooms in Harley Street.
They made extra time for me and at every stage I was given solid information and options to go forward.
I am looking forward to coming back for my next appointment.

Reply from Harley Street Hearing
Efficient, professional and delightful staff. Superb audiologist who explains everything so clearly. In depth testing that gives the most accurate readings and treatments.

Reply from Harley Street Hearing
I received excellent service from the Audiologist yesterday on attending for an annual review.
She addressed issues most thoughtfully which I had raised that were making my hearing experience below par.
As a result the boost to my hearing aids has given me a new level of satisfaction and confidence.

Reply from Harley Street Hearing
This was my first hearing test, and the process was ever so smooth, comfortable and informative throughout. Matt was great with answering my questions and also educating me on aspects of my hearing that I wasn't aware of. I'm really looking forward to receiving my custom hearing plugs in a few weeks!

Reply from Harley Street Hearing
Always helpful and friendly and flexible. Always professional.
The name Harley Street may put some people off but this service os actually great value for money too.

Reply from Harley Street Hearing
The people who work there really know their stuff, very helpful, very focussed on customer satisfaction and addressing their hearing needs

Reply from Harley Street Hearing
I recently left London but was prepared to make as special trip to Harley Street Hearing as my experience there has always been great. It is a very well managed audiology centre and the audiologist I see there (and all of the support team) are very nice people to deal with who go the extra mile to try to resolve the various issues I have with my hearing and my aids.

Reply from Harley Street Hearing
I went back for a hearing review. It was really useful - reassuring test result and a helpful tune up of my hearing aids. Easy to book the appointment too.

Reply from Harley Street Hearing
Great experience. Lovely waiting room. Very professional staff. Felt super comfortable the whole time. Really nice place.

Reply from Harley Street Hearing
The experience of HSH was very smooth. My needs as a musician were taken into account, and the amount of db reduction/filtering required. It was an efficient appointment with a friendly, knowledgeable consultant, and would recommend the clinic to fellow musicians.

Reply from Harley Street Hearing

Reply from Harley Street Hearing
Fitted in the review appointment to suit me and carried out a thorough review and reset of my hearing aids after retesting my hearing. Great service.

Reply from Harley Street Hearing
Very friendly and helpful audiologist with excellent attention to detail

Reply from Harley Street Hearing
Consistently excellent service and advice, timely support and good communication. I’ve been a client for several years now and continue to rely on them for advice and support.

Reply from Harley Street Hearing
I received today simple, helpful, clear advice from a knowledgeable lady. My hearing immediately improved, and I was given means of continuing the improvements.

Reply from Harley Street Hearing
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