Hireace Reviews 

Excellent customer service

Great people and easy to arrange a hire.

Hired a Furniture trailer and when we picked it up, it was literally full of animal fecal matters.
Used to cart animal by the last customer. Told by workers that they can't do anything about it for an hour because of low staffing. Then emailed their team and was basically told "sorry, too bad" otherwise good experience 👍

I booked a van for 2hrs this is the 4th time I have used Hireace mainly for long trips but this time just for 2 hrs. The guys were amazing again as usual, they had the van all ready for us ready to go as I had done this online which was so easy and then I got a follow up call after I had booked online to advise everything was confirmed and ready to go for pick up the next day, plus I used the midweek special which brought the cost down. The guys and the company are so professional I would use Hireace everytime when needed. Please dont leave the Panmure/Mt Wellington area as we do not have anyone like these guys in the area.

Great service. Thorough service and making sure the vehicle is safe and they check everything. Also noting that the truck I hired I understood the t & c’s, they took pics of the truck before I received the keys. No trouble whatsoever.

10/10 customer service.
Great staff all round that ensured everything ran smoothly on the day. My rental was ready to go as soon as I arrived. Friendly staff with great smiles

Easy systems and good communications made this an easy hire.
I really appreciated the 1:1 to better understand the quirks of the vehicle. Having the tail lift made the house shift much easier.

Service was fast and efficient. Staff were understanding and friendly.

Ordered online, major bonus was the insurance package. Pick up and dropoff was simple and straightforward and staff very helpful.

Trust pilot service was fabulous, and so helpful, hire of equipment top notch.

Booking was smooth, staff so helpful. Recommend hiring from this service to our family and friends.

The customer service was great, Russ was very pleasant even though I was a bit grumpy at having to park a fair way up the road ( my one niggle is that I wasn’t advised there was no parking on site or close to pick up ) . The process was explained very well including insurance options.
Great job Russ you managed to put a smile on my grumpy , frazzled moving face 😁

Neat and clean van

They have lots of model and different size trucks to choose even we are walk in customers. The truck that we rented was great and very reliable with a reasonable price. It's tidy and in good mechanical condition. The staffs are freliendly and helpful.

Good hire and friendly staff. Katti and Adarsh put safety first by hooking up trailer and ensuring all lights working correctly. Pick up and drop off was hassle free and trailer was clean when picked up. Will definitely use Hireace again.

Hirace stood out for me with their customer service and great communication. Staff members were super friendly and knowledgeable. Communication via email was consistent and appropriate throughout the process. Very impressed and will definitely recommend and use for future projects.

I was very impressed with the welcoming and friendly staff at the Te Aro depot.
Great communication and responsive to a late change I required to my booking.
The rates are very competitive and I have no hesitation in recommending HireAce for their outstanding service.

Hireace are awesome to deal with, they treat you like a customer, not a number, they recognise your individual needs, make recommendations accordingly and are actually happy to help in giving you the time of day to explain the process plus they show gratitude where they see you the customer, showing care and respect for their vehicle's and staff
I highly recommend just paying the extra dollars for the platinum insurance, it's not only your peace of mind but it's Hireace's too, and like I said they appreciate it

Everything was straight forward easy to follow and understanding just the entrance to Henderson branch have to go to the end to turn around but no biggie and maybe the person at reception promoting other deals or or stuff yous had to offer like GPS, carseats etc other than that it's a cheap affordable rental campany.

HIREACE Hamilton branch NZ provided the best deals in town easy online booking and assisted me with a disability to get to my departure vehicle, 'Beaut" bunch of people old school friendly service with fast online booking and support.