incendium.online 

Pre ordered 2 Evanescence comics ! With over a year of different bullchit excuses from paper shortages to flooded storage to hell and back and then took the site down, stopped responding at all. Lost money. F incendium. It's been a pain dealing with them. There was supposed to be 5 comics. Even from the first one there was problems and delays. They canceled both the 3rd and 4th. And bt then it had already been 2 years or so since the reæease of the first. Absolute chite.

I have ordered from this website three times for the Evanescence comics. Two out of the three arrived, but the third comic was never shipped and I was unable to get a refund. Now they have taken down their website and ghosted everybody and no one is getting refunds. Would not buy from them again if they ever come back.

Would give no stars if I could. Pre-ordered a limited WT comic. Never came in. It has been over a year. No contact info for the site and all links to my order lead nowhere.

I initially trusted Incendium online since i received the first few Disturbed comic books. I proceeded to order (and paid for) the 5th edition and the action figure in September 2022. Never received either. They claimed there was some issue with being able to ship anything from the warehouse in China due to electrical problems and will send out orders first come first serve as the shipments come in. It was the following few week or so that they claimed they were finally going to receive the first batch of orders and wouldn't be until that October that they could ship them out but the next shipment was going to take time. I waited and months later I noticed they had the very action figure I ordered up for sale as they were in stock (not pre-order) and emailed them asking about the figure. I received a very short, brief response back stating the ones in stock and for sale were different from the figures that were up for pre-order. Which is odd considering it was exactly the same as the one I ordered. I also searched around and found their website is down but yet their stuff is being sold on German website and one other American website with totally different names. On that note I still have not received any of my last orders from them.

Wouldn't even give them one star rating but it wouldn't let me write the review otherwise. Absolutely disgraceful company ordered Joe satriani no.4 July 2022 and despite numerous emails and them telling me it would take approximately 6 weeks as they were moving premises it is now March 2024 and I've still not received the comic or a refund. Bank says it's been too long to issue a refund and chase them for it ! So just how do you go about getting your money back??

I still have 2 orders I placed with this company one for 19.85 and one for 61.44 both were evanescence comics and some merch now they are out of business how do people get there money back 🤦🏾‍♀️🤦🏾‍♀️ it’s been over a year

Iha w multiple orders that were placed and never fulfilled. I didn't even know the company no longer existed until I clicked on my order email and the domain no longer existed.

Company took money for Devin Townsend comic book order for $54.08 x2 orders in January 2023. Undelivered as of march 2024. Website shutdown and no response from company about refund or what happened.

Paid over 2 years ago and still got nothing.

Never received the products, their website and e-mail address is down. I already paid for my order for so long ago. I wish I had asked for a refund when I had the chance. 0 stars

Same old story as the majority of people here. Ordered an item (Ltd Edition Ziltoid Comic) in Feb 23. Never recieved it, no updates and no response at all from the company when I tried to contact them.
I checked the website just before Christmas and the pre-order page was still there but now the site has been taken down. Surpise, Surpise.

I would give zero stars if I could. Same experience as many other people. Ordered the Disturbed comic and figure during the pandemic. So glad I didn't order more than that. I received the comic, but never got the figure. I would send an email checking in every 6-12 months or so. I would always get a snarky response that their updates were going to my junk mail and I needed to put them on my safe senders. Nope, that wasn't the problem. They were just not sending updates. If the website is now down, given the abysmal track record, I'm guessing they have closed up shop and we are all SOL. It's now pretty clear that they were blaming their manufacturing and logistics partners (China), but the problem was that those companies probably never got paid by Incendium and refused to ship the merch.

This website is a scam. I pre-ordered a Ziltoid comic, which was never sent despite supposedly being printed in April 2023. I emailed them several times inquiring about my order with no response. It is now December 2023 and looks like I’ve done my money. Do not order anything from these people.

DO NOT BUY FROM THESE SCAM ARTISTS!!! took my money never recieved my item, no replies from emails, website is now gone! #ziltoidcomicSCAM
@dvntownsend

@IncendiumOnline

Missing disturbed comics and “the guy” figure that I ordered during the pandemic. Emails are being ignored and the website is gone. Considering setting up a lawsuit for all the people this company has screwed over.

Pre-ordered all 5 Disturbed comics and only received 3 of them. Pissed beyond belief, and no one answers me after over a year either. Total unprofessionalism.

I only got one order. I have two orders waiting over a year. The excuses were genuine at the beginning during the pandemic. Now they don’t even return my emails. I’m beyond crushed and angry. And out my money. It looks poorly on the talent too.

Buyer beware! Ordered the Ziltoid comic back in January and still nothing. No response from emails. STAY AWAY.

I pre-ordered the Ziltoid book. It still has not been delivered. I have emailed lots of times no answer. Really disappointed would not recommend this company and will not be dealing with them again.

Attention des escrocs ne commandez pas sur ce site !!!!! Joseph