Beautiful, high quality kids clothing. Great reward programs, sales and well priced basics to compliment the more expensive items. I've purchased many items over a few years and only one item had a mi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jamie Kay is my go to for beautifully made, designed and diverse pieces for my two daughters and son. I have been buying their clothing items for years now and people always comment on the gorgeous pr... See more
Company replied
Couldn’t recommend Jamie Kay more! Beautiful clothing, great quality, amazing customer service online and in store. Shipping is also very fast in NZ. I was in store on Tuesday and there was a mix up w... See more
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I can't fault Jamie Kay, they're a luxury brand but also have amazing specials. The fabrics, designs, colours and prints are gorgeous and everything is so beautifully made. The snuggle bunnies are... See more
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Company details
Written by the company
Beautiful colours, delicate prints, crafted from the softest highest quality fibres in the world. www.jamiekay.co.nz
Contact info
New Zealand
- orders@jamiekay.co.nz
- jamiekay.co.nz
4.8
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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The product is well made and sooooo…
The product is well made and sooooo soft, shipping was great and easy.
18 May 2026
Reply from Jamie kay
We’re so glad to hear you’re loving the quality and softness of your pieces, and that your shipping experience was smooth and easy.
Reply from Jamie kay
We’re so glad you love our Snuggle Bunnies —
We appreciate your support ✨
Rapid and helpful serbice
My grand daughter hasn’t received her clothes yet! I am going against direction not to give little miss 2 white cause she is such grot. Excellent customer service with an instantaneous correction of incorrect address! Thank you! Can’t wait to see little miss in her new clothes.
29 May 2026
Unprompted review
Reply from Jamie kay
Thank you so much for your review!
We’re so pleased we could quickly help update your address — and we completely understand the excitement while waiting for those new pieces to arrive 💛
We hope your granddaughter loves her outfits once they arrive — we’d love to hear what you think once she’s wearing them! ✨
Super quick response time.
Super quick response time and wonderfully friendly and understanding team. Would highly recommend purchasing from Jamie Kay!! 😍
27 May 2026
Unprompted review
Reply from Jamie kay
Thank you so much for your lovely review!
We’re so glad you had a positive experience with our team — providing friendly and helpful support is always our priority 💛
Thank you for recommending us, we truly appreciate it ✨
Customer service A+++
Very pleased with their customer service and response time. Had one my birthday sale packages open during transit to me and lost one of the nylah bows that fell off the cardboard and out the bag some where along the travel. They responded quickly and was able to send me a replacement 2pk and keep the single bow that stayed in the bag. I shop a lot of places with four kids and Im a minor shopaholic, but with them making it a hassle free/pleasant experience I’ll definitely be spending more of my money into a business that handles these bummer situations so well on top of their cute and good quality kids clothing. Thanks again to the pleasant Customer service agent who helped me, and rest of the company for keeping good standards and making our kids quality stylish clothing. Keep up the good work!
20 May 2026
Unprompted review
Reply from Jamie kay
Thank you so much for taking the time to share your experience — it really means a lot to us.
We’re so sorry to hear your parcel arrived opened in transit, but we’re really glad our team was able to assist quickly and make things right for you. Situations like that are never ideal, so it’s lovely to hear the process felt simple and positive from your side.
It truly means so much to have your support, especially as a busy mum of four! We’re so pleased you enjoy our pieces and appreciate the care we put into both our products and service.
Thank you again for your kind feedback — we look forward to having you shop with us again 🤍
Great customer service and wonderful…
Great customer service and wonderful products. I’ve been a fan for over 7 years!
14 May 2026
Unprompted review
Reply from Jamie kay
Thank you so much for your continued support over the past 7 years—we truly appreciate it! We’re so pleased to hear you’ve had a great experience with both our products and customer service team💛
The best customer service very fast…
The best customer service very fast delivery which is incredible! The product quality it’s absolutely amazing. I have been shopping for awhile and forever to go thank you guys so much for the hard work can’t thank you guys enough for your service
6 May 2026
Unprompted review
Reply from Jamie kay
Thank you for your wonderful feedback. We’re so pleased to hear you’ve been happy with the quality of our products, quick delivery, and support from our customer service team. We truly appreciate your continued support and kind words.
Wonderful clothes
Wonderful clothes. My kids love the designs and the fabric is so soft. Also excellent customer service. Contacted about a slight imperfection and they responded straight away and fixed the issue. Will definitely buy from them again (and again).
7 May 2026
Unprompted review
Reply from Jamie kay
Thank you for sharing your experience. We’re so glad to hear your kids love the designs and soft fabrics, and that our team could help resolve the issue quickly. We really appreciate your support and look forward to welcoming you back again.
LOVE Jamie Kay
LOVE Jamie Kay! Besides the clothing being super cute! I love the quick communication on behalf of their customer service team, very pleasant and helpful!
5 May 2026
Unprompted review
Reply from Jamie kay
Thank you for your lovely feedback. We’re so pleased to hear you’re loving the clothing and that our customer service team could assist you so smoothly. We truly appreciate you taking the time to share this.
Ordering experience
Purchased some items online from Jamie Kay and had to change order around.
The customer service was impeccable and made my purchasing experience very easy.
What a pleasure to encounter great customer service.
Thank you again for your help.
6 May 2026
Unprompted review
Reply from Jamie kay
Thank you for taking the time to share your experience. We’re so pleased our customer service team could help make your purchase easy and stress‑free. We really appreciate your support and kindness.
Reply from Jamie kay
We’re so pleased to hear you loved the product and that it arrived quickly. So lovely to know it was absolutely loved by the receiver — thanks for sharing!
Exceeded expectations
I needed the dresses for my girls for my wedding at short notice and the team at Jaime Kay were nothing but accommodating they assisted to get that out to me as quickly as they could and the quality is absolutely amazing. Couldn’t recommend more highly.
1 May 2026
Unprompted review
Reply from Jamie kay
Thank you for sharing your experience 🤍 We’re so pleased the team could help get the dresses to you in time for such a special day, and that you loved the quality. Wishing you and your family the most beautiful day!
Reply from Jamie kay
That’s wonderful to hear! We love being part of special gifts for little ones
A brand like no other
I love Jamie Kay! From their timeless designs to their amazing customer engagement - it’s a brand like no other. The quality and price point is exceptional and I love seeing new releases.
17 April 2026
Reply from Jamie kay
Thank you for such lovely feedback — we’re so pleased you love our designs, quality, and customer experience
The quality of the clothing and…
The quality of the clothing and selection of style is fantastic. The colour range is always in trend with the seasons and the fit is on point. I wish the jumpers were made in adult sizing. I am also blown away with how fast your purchases arrive at your step. Top quality service👌
17 April 2026
Reply from Jamie kay
Thank you so much for taking the time to share this. We’re really pleased to hear you’re loving the quality, fit, and seasonal colours of our pieces, and that your order arrived so quickly. Thanks again for your lovely support.
Have always loved this company and…
Have always loved this company and their clothes, good quality, variety and fast shipping 🥰
17 April 2026
Reply from Jamie kay
Thank you for such thoughtful feedback. We’re so pleased you love the quality, fit, colour range, and speedy delivery
Happy Gigi
Always reliable. So easy for a Gigi to buy beautiful clothes for her grandies xx
17 April 2026
Reply from Jamie kay
Option 3 (polished but still heartfelt):
So happy to hear this — thank you for trusting us for such special gifts for your grandies 🤍
Great quality clothing for kids
Great quality clothing for kids, with a added bonus of professional + friendly customer care!
21 April 2026
Unprompted review
Reply from Jamie kay
Thank you so much for your kind words 🤍 We’re delighted you love the quality of our clothing and had a great experience with our customer service team!
Quality top notch
Been with Jamie Kay for so long now.. never disappoint. The quality of the clothing is absolutely good!! The only thing that make me side soon my children will outgrow Jamie Kay as they are getting older each year.. I have so many Jamie Kay clothing since they were babies!!
1 April 2026
Unprompted review
Reply from Jamie kay
Thank you so much for sharing this — we’ve loved being part of your Jamie Kay journey over the years 🤍
It means a lot to hear that the quality has always hit the mark and that our pieces have been with your little ones since they were babies. Watching them grow is such a special thing! Thanks for all the love and support — it truly means everything to us
Amazing customer service and the most…
Amazing customer service and the most beautiful product
10 April 2026
Unprompted review
Reply from Jamie kay
Thank you for taking the time to share this feedback. We’re thrilled to hear you loved the product and experienced great customer service—your support means so much to us.
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