Just Vehicle Solutions Reviews 

368
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the staff are exceptionally welcoming and knowledgeable, making every vehicle collection and drop-off fast, simple, and entirely hassle-free. People also appreciate the very reasonable pricing structure, excellent vehicle condition, and highly responsive customer support available throughout the entire rental period. Some reviewers were not happy with communication breakdowns, experiencing frustrating scheduling delays that left them without a vehicle when needed most. A few customers additionally reported encountering unprofessional behavior and unexpected, stressful visits regarding vehicle management concerns during their lease.

What people talk about most

Service

Clients share profound satisfaction with the service, highlighting professional staff, quick paperwork... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Price

Reviewers highlight positive aspects of price, frequently praising the extremely competitive rates and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, pleasant, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly. I will definitely... See more

Rated 5 out of 5 stars

Everything about Just Vehicle Solutions is very professional. Lee was very welcoming and explained the process clearly and simply. The vehicle was ideal for the intended purpose and the return check... See more

Rated 5 out of 5 stars

What a great hassle free, cost effective, personal service from everyone at Just Vehicle Solutions. Jake (MD) and his entire Team sourced me a brilliant car that met my needs, on-time, on-budget... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful service

Helpful service, particularly from Lee, throughout the process.
The vehicle matched our needs and the cost of hire and fee for taking the van to Europe was very competitive compared to other well-known companies.

2 September 2026
Rated 5 out of 5 stars

When we moved our business to Newark

When we moved our business to Newark, we were concerned about not having easy access to the mainstream van rental companies. We were extremely pleased to find Just Vehicle Hire locally. They offer a much more personal service, competitive pricing and, most importantly, reliable vans whenever we need them. A great local company that we’re very happy to continue using.

9 September 2026
Rated 5 out of 5 stars

Car Hire

Anna, Lee, the entire team at Just Vehicle Solutions are great. I keep coming back to them for rental needs. They responsive over phone, email, WhatsApp or on site. Always friendly, already ready to sort things out. Such a difference from the AI driven, automated car hire franchises. Its great to have a customer centered, family business in Newark.

2 September 2026
Rated 5 out of 5 stars

The vehicle wasn't pre booked as it was…

The vehicle wasn't pre booked as it was a last minute decision but it was not a problem for Just Vehicle Solutions. The staff were super efficient and had a suitable vehicle ready in a matter of minutes. The cost was very reasonable and will certainly use them again.

25 August 2026
Rated 5 out of 5 stars

We hired a 7 seater for a family…

We hired a 7 seater for a family wedding. Peugeot 5008
Car was immaculate and such a pleasure to drive.
Lee was professional and help from the get go. Process was smooth and easy. They dropped off and collected the car from our home for a small fee which really helped us
I would 💯 recommend using the company and I will def be using again in the future.
Very friendly company

2 September 2026
Rated 5 out of 5 stars

The car was freshly cleaned

The car was freshly cleaned and looked good on arrival. I was informed of the existing damage to the car(minimal) and encouraged to inspect it. Very professional and courteous. Good price. All round good experience. I will use again.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Always fantastic to hire from

Always fantastic to hire from Anna and her team. Great prices, great communication and brilliant customer service. This is my 3rd or 4th time using them and I’d not look anywhere else.

1 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look