Just Vehicle Solutions Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick, professional, and hassle-free processes for collection and drop-off. The staff are frequently described as friendly, helpful, and professional, going above and beyond to ensure a smooth and pleasant experience for everyone. People appreciate the exceptional customer service, noting clear explanations, personalized attention, and a comfortable environment. Reviewers also found the pricing to be very reasonable and competitive, with no hidden charges, making the overall user experience straightforward and stress-free.

What people talk about most

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent, amazing,... See more

Price

Customers had positive experiences with price, consistently finding the rates to be competitive and extremely... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

Collection and drop off really well organised by very friendly and helpful staff. Car was exactly what we wanted. Very clean inside and out. Excess mileage charge was clearly explained on collection a... See more

Rated 5 out of 5 stars

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly. I will definitely... See more

Rated 5 out of 5 stars

Everything about Just Vehicle Solutions is very professional. Lee was very welcoming and explained the process clearly and simply. The vehicle was ideal for the intended purpose and the return check... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(330)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded to other car at no additional cost so we could have our family day out. Collection (both times 😂) and drop off very quick and professional experience. Have no hesitation in recommending this company and will definitely use again.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Helpful and friendly staff. Quick professional service. Very happy with my choice. Would definitely go back to Just Vehicle Solutions if I ever needed to rent a vehicle again.

13 April 2026
Rated 5 out of 5 stars

Straight forward

Straight forward, good tidy vehicles and friendly and efficient staff.
I will 100% hire again.

27 March 2026
Rated 5 out of 5 stars

Customer service puts competitors to shame

Needed vehicle at very short notice, which was provided within 48hrs. Process was very efficient, thorough and transparent. When collecting vehicle, Lee took his time to show me all the functions of the vehicle, allowed me to take my time to fully inspect the vehicle. Amazing customer experience at a great family business, highly recommend

28 March 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience!

I was very happy with the whole experience of hiring a van with Just Vehicle Solutions. They were helpful, polite, professional and friendly people.I will use them again.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

2nd time I’ve used the JVS van hire…

2nd time I’ve used the JVS van hire service. I really can’t say enough about these guys, they are friendly, can’t do enough for you and everything is straightforward with the booking, collection and return.

I definitely won’t go anywhere else to hire a vehicle.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Kia sportsge

Just hired a car from just vehicle solutions very reasonable didn’t try to get more hire money with add ons car perfect for what I needed service counter guy explained everything in laymen’s terms would defo use again x

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing car and team

So far, a really smooth and happy experience. Rob and the team are so lovely and will do all that they can to make sure you have a stress free experience. I’m still super happy with my car and I’ve had it nearly 2 months now. Can’t fault them at all.

24 January 2026
Rated 5 out of 5 stars

An absolutely fantastic team at just…

An absolutely fantastic team at just hire Newark! Lee and the team are so helpful, flexible and reliable. The cars are of excellent quality and their rates are really good. This team honestly makes hiring a car so simple and stress-free! I’ve referred friends and family to them!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

The whole team at just vehicles…

The whole team at just vehicles solutions are absolutely brilliant, they can’t help you enough. The communication, the vehicle vehicles and prices are the best I’ve ever experienced from a vehicle hire company. I will use them every time now that I found them.

14 February 2026
Unprompted review

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