KCOM Reviews 

Matt was helpful ...clear and precise...I understood everything clearly about what would happen from start to finish

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately £11 a month. What’s not to like - very pleased 👍

Staff are extremely polite and knowledgeable, very respectful of my home and requirements.

Excellent service from initial enquiry through to installation. Friendly, professional, efficient and well organised.

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after change over from previous provider. Did a neat and tidy job on a red hot day

Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

Been with the company since 1960s,no problems.

Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

Good work fast work thank u blake and ellis

The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

Good call, polite, although felt the caller was a little too friendly

Overall great product, great and easy delivery via amazon. Had to call customer service to verify router configuration. However, due to the simplicity of connectivity/ setup i thought i was not doing the right setup BUT it turned out the setup was so simple with No interaction needed i was panicking for no reason. Great great product.

Lovely lads, really fast job. Good laugh and explained everything perfectly. Top marks

Great OneTouchSwitch experience when switching from my old provider to KCOM. And the team was super helpful with the queries. 100% recommend now that the packages are more competitive.

I've been with KCOM for many years and have always found them to give an excellent service. My contract was due for renewal and I was offered what I consider a good deal. It was easy to renew my contract and a follow up query of mine was answered promptly and efficiently.

Just had KCOM, only took just over an hour. Special mention to Matt and Jake who installed everything, great customer service, thanks again Matt! Highly recommend