Let Right Properties ltd Reviews 91

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Worst property management people I have ever seen. From false “damage acquisitions” to repetitive mental harassment for little things, even when you are not at fault. NEVER EVER STAY HERE. They should... See more

Rated 5 out of 5 stars

We've used Let Right Properties for over 10 years fully managing a number of our properties and also to conduct tenant finds for us. We've always had a great relationship with all the staff in the off... See more

Rated 5 out of 5 stars

Josh and Jennifer were so helpful. Kept us up to date with developments and could contact them anytime. Always returned our calls answered our queries. We had a few estate agents to the house and se... See more

Rated 5 out of 5 stars

Just wanted to say a huge thank you to Josh at Sell Right for steering us through a very prolonged probate sale and helping us manage the many queries which were raised in the process. Josh couldn’t... See more

Company details

  1. Estate Agents

Information provided by various external sources

Let Right Properties Ltd are a leading letting & estate agent based in Pontypridd, South Wales. The company has two trading names of Let Right & Sell Right. Our portfolio boasts a varied selection of properties, ranging from compact city flats, to leafy detached properties. We are a friendly team who deal on a personal level, successfully bringing together landlords and tenants providing high levels of customer care, with a totally professional service. We’re members of NALS, Safeagent, The Property Ombudsman, Mydeposits and the Tenancy Deposit Scheme – a sure sign that you’re dealing with a reputable and respected agent. In 2014 let right properties ltd expanded their business in the estate agency market and opening Sell Right Estate Agency this bringing a new challenge to everyone involved within the company and offering sellers and purchasers a new and fresh approach to selling and buying properties within Pontypridd and surrounding areas.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Honest

Honest, reliable and professional! My house sold in less than 48 hours! They made the process very stress-free. Would highly recommend.

17 March 2018
Unprompted review
Rated 5 out of 5 stars

Unrivalled value for money

Excellent service that provided fantastic value for money! Without the support of the team, and in particular Emma, we don't feel the move would have happened, let alone as smoothly as it did

14 February 2018
Unprompted review
Rated 5 out of 5 stars

We bought a house from Sell right and …

We bought a house from Sell right and received excellent customer service. We dealt mostly with Josh who was very professional and friendly. He also stuck to his work. For example, he would always phone us back for updates when he said he would. I would highly recommend this estate agents. I wish I had sold my house with them too. They are a no nonsense, straight talking, low fee estate agents who get the job done without any fuss. Thank you for making our home move a stress free enjoyable one.

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Sellright

Selling or buying a property is a very stressful time, I have to say choosing Sellright was the best decision we made thanks to all the staff and a special thanks to Emma who always kept us updated and if we ever had any questions or concerns about the sale she got the answers and always got back to us with in a few hours which we very much appreciated I would certainly recommend Sellright

3 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Emma at sell right really showed what excellent service looks like. Probably the most patient agent I met in the entire process. Emma went the extra mile to sort things out for me and made the process easy at it could be. A lot of delays due to solicitors but sell right helped me keep the calm. Highly recommend sell right. Thanks again for great service

3 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, always on the end of the phone when needed, always stuck to their word and didn’t stop till we were happy. We had Emma and we couldn’t thank her enough for everything she’s done.

26 October 2017
Unprompted review
Rated 5 out of 5 stars

Extremely Proactive

Sell right estate agents part of the let right company were extremely proactive in assisting us to find a new home. In addition to matching properties to our requirements they also offered very useful general advice.
I highly recommend this agency if you are seeking a property in the Cf38 or cf37 areas.

2 August 2017
Unprompted review
Rated 5 out of 5 stars

Let Right Properties

Let Right Properties

Let Right Properties have managed my property for a number of years. They offer a professional service for myself and my tenants, keep me quickly informed of any news regarding my property and deal with it efficiently. They arrange maintenance work and recommend work that needs to be done.

Lisa Wheeler

14 June 2017
Unprompted review
Rated 5 out of 5 stars

Superb service

I was immensely impressed with the very prompt and efficient service provided by Let Right Properties who have gone above and beyond the call of duty when dealing with all of my enquiries.
The very friendly staff managed to allay all of my fears and concerns about my newly purchased house and furnished me with details of local companies and businesses. Advice was very forthcoming and freely given and the offer of a cup of tea was just the icing on the cake. I shall be directing all of my friends and colleagues towards this very efficient business.

7 June 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for your kind words and we wish you all the best in your new home

Rated 2 out of 5 stars

Never again

Failed to charge tenant for a cracked sink on exit and only willing to pay £70 compensation (will cost way more than that to remove and replace it). Also failed to pick up a damp problem caused by a leaking gutter on 6 monthly inspection which now means the whole room needs to have plaster hacked off and re-plastered. In addition they have advised that a chunk of plaster being missing from a wall edge is fair wear and tear. That wall will now have to be re-beaded and plastered. They won't cover the fact that the tiles on the door step have been smashed - telling me it's not covered by them because it's not inside the property. To top it all off, when the tenant struggled to pay one month they resolved my concerns by telling me that she is a policewoman. The neighbours have confirmed that she was not a policewoman - they actually laughed hysterically at the thought of it.

5 June 2017
Unprompted review
Rated 5 out of 5 stars

Let right are our no1 agents to go too

Let right are our no1 agents to go to
We have used their services for a few years now. Their personalised service puts you at ease , no chasing for rents or maintenance problems to sort
All the problems that come with being a landlord are offloaded to them and all you need to do is know the money is straight into your account
They fully inform you about any issues that need you approval but resolve them fuss free and quickly
Let Right take your property on as their own and you know they do checks and demand the same standards throughout the let that was initially offered
Great team to work with pleasant professional and genuinely want to ensure their service is of top standard
Really can't give Let Right enough praise
My advice is to try their service for yourself
Once you have used the best why would you go anywhere else
Thank you Let Right for peace of mind and total confidence whilst being a landlord
Mr and Mrs L M Jones

27 May 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for you kinds words. Best Regards - Let Right

Rated 5 out of 5 stars

Found the people there most friendly …

Found the people there most friendly and very easy to deal with whilst keeping a very professional outlook to my needs.

9 May 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for you kinds words. Best Regards - Let Right

Rated 5 out of 5 stars

Let Right have provided excellent …

Let Right have provided excellent service over more than 10 years providing me with good feedback and advice facilitating continued occupancy of my properties. Any management issues are reported in a timely manner and progressed to ensure satisfactory resolution.
Thank you Let Right.

9 May 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for you kinds words. Best Regards - Let Right

Rated 5 out of 5 stars

First Class Service

Let Right Properties ltd offer a first class service. Their staff are friendly, honest, and hard working. I am continuously impressed with their professionalism, customer service, and efficiency. I would highly recommend them to any potential landlord, buyer, or rental client.

8 May 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for you kinds words. Best Regards - Let Right

Rated 5 out of 5 stars

Great service.

Let right staff are great always happy to help. I just leave it all up to them to sort our properties. Would highly recommend.

8 May 2017
Unprompted review
Let Right Properties ltd logo

Reply from Let Right Properties ltd

Thank you for you kinds words. Best Regards - Let Right

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