Livingway Reviews 

198
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and friendly during viewings, making the entire moving process entirely stress-free. People deeply appreciate the smooth communication, excellent community events, and the fact that any questions or administrative tasks are handled promptly. Residents also highlight how well-maintained the properties generally are, creating a very comfortable living environment from day one. However, some people mentioned serious pest control problems in the outdoor areas and unmaintained bin sheds that negatively impacted their experience. Others also noted occasional issues with unreliable fire alarms during the night and unresolved maintenance tasks inside the apartments.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and consistently available to assist with any queries or... See more

Service

Clients share positive opinions on service, highlighting helpful staff and prompt responses to maintenance... See more

Location

People report positive experiences with location, highlighting the fantastic positioning in the city center.... See more

Facilities

Customers consistently note ambiguous experiences with facilities, as opinions are heavily divided. Many... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience, highlighting easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darwin was incredibly helpful. He answered all my questions and explained everything about the property. He replies to my emails instantly and made this process very straightforward.

Company replied

Rated 5 out of 5 stars

We recently had a viewing with Darwin, he was amazing at explaining the process, happy to request the amendments for us. He literally had all the answers for the questions we asked and we are super i... See more

Company replied

Rated 5 out of 5 stars

I recently moved into Roco Liverpool, and the team has been extremely supportive in making the process smooth. Ashleigh was especially friendly during the viewing day, showing me around the building... See more

Company replied

Rated 5 out of 5 stars

Had a brilliant time at the recent resident bowling event! Huge thanks to Darwin, Adam, Solomon, and Caitlin for hosting such a fun evening. It’s great being part of the Livingway community, and these... See more

Company replied


Company details

  1. Property management company

Written by the company

Property developer and professional landlord


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(198)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danny was a great guide

Danny was really nice and welcoming, and very enthusiastic when showing me around the apartment. He was totally fine with me having a proper look at everything and taking photos, and even offered to show me a second apartment. He was knowledgeable on the local area, and also explained how the buildings are set up with a community feeling in mind. Overall, I was impressed!

8 April 2022
Unprompted review
Rated 5 out of 5 stars

Danny is super friendly and knowledgeable

Danny showed me and my partner around one of the properties. He was so friendly and welcoming from the moment we met him. He was very knowledgeable about the property and local area, as he also lives there with his partner, so it was great to get honest and genuine advice from him. At the end of the tour, he give us lollipops which was a lovely surprise.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Thanks Dani and Livingway

I would like to say thanks for all the support that Dani and livingway gave to us! Absolutely incredible! When we had to solve any problem regards the building they were there to support us! Thanks guys!
Lucas

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Aidan was amazing

Aidan was amazing, sorted everything so quickly, replied to emails pretty much instantly. Would recommend him to anyone. Thanks pal!

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Very professional review

I had a very good view of the apartment, I hope to secure an apartment with you very soon, as I need one ASAP.

Best regards
Nitra Blanco

16 November 2021
Unprompted review

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