Livingway Reviews 

198
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional approach, making interactions smooth and supportive. Many people highlight the excellent service, noting the ease of processes, quick resolution of issues, and well-maintained properties. The community events and convenient locations also contribute to a positive user experience, with many appreciating the modern facilities and social opportunities. However, some customers also noted concerns regarding the facilities, specifically mentioning issues with bin sheds being overrun with pests and not properly maintained. Additionally, a few people experienced problems with rent system changes, unfinished amenities, or concerns regarding charges for move-out damages.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, with many highly recommending the company for... See more

Location

Users describe positive interactions with location, with many reviewers expressing satisfaction with the... See more

Facilities

People report ambiguous experiences with facilities, with some reviewers praising aspects like the rooftop... See more

User experience

Customers had positive experiences with user experience, describing their tenancy as easy, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darwin was incredibly helpful. He answered all my questions and explained everything about the property. He replies to my emails instantly and made this process very straightforward.

Company replied

Rated 5 out of 5 stars

We recently had a viewing with Darwin, he was amazing at explaining the process, happy to request the amendments for us. He literally had all the answers for the questions we asked and we are super i... See more

Company replied

Rated 5 out of 5 stars

I recently moved into Roco Liverpool, and the team has been extremely supportive in making the process smooth. Ashleigh was especially friendly during the viewing day, showing me around the building... See more

Company replied

Rated 5 out of 5 stars

Had a brilliant time at the recent resident bowling event! Huge thanks to Darwin, Adam, Solomon, and Caitlin for hosting such a fun evening. It’s great being part of the Livingway community, and these... See more

Company replied


Company details

  1. Property management company

Written by the company

Property developer and professional landlord


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(198)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great viewing with Danny

Great viewing with Danny, super friendly and very helpful. Answered all questions we had and we can’t wait to put in our application!

16 July 2022
Unprompted review
Livingway logo

Reply from Livingway

Thankyou for such a lovely review Samantha ! We can't wait to welcome you into our community

Rated 5 out of 5 stars

Excellent!

Excellent viewing done by Danny. Very helpful and friendly.

15 July 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for such a kind review Vanessa, we will make sure to pass on your kind words to Danny

Rated 5 out of 5 stars

PHENOMENAL CUSTOMER SERVICE

Livingway have been great at communicating with me leading up to my move in date and their response time was phenomenal. Danny greeted me on my move in day and he couldn’t have been more helpful. He explained everything to me and made me feel settled in straight away. Would 100% recommended to friends and family especially those with fury friends!

15 July 2022
Unprompted review
Livingway logo

Reply from Livingway

We are so happy to welcome you into our community Mary-Kate ! Thank you for such a kind glowing review.

Rated 5 out of 5 stars

Danny

Very helpful, managed to move things round for me as I was running late. Great service

13 July 2022
Unprompted review
Livingway logo

Reply from Livingway

We are so happy we could accommodate you Diarmuid ! Thank you for the kind review

Rated 5 out of 5 stars

Really great & informative viewing…

Really great & informative viewing today, answered all my questions & was on time, clearly cares about providing a great service

13 July 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for a lovey review Sophie ! It was great meeting you we hope to welcome you to our community soon

Rated 5 out of 5 stars

I met danny today

I met danny today, super welcoming and helpful. answered all my questions and was super friendly.

30 June 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for a lovely kind review Nas !

Rated 5 out of 5 stars

Danny was excellent in every aspect

Danny was excellent in every aspect, very nice, attentive and explain everything right and make us feeling very welcome to the property we are thankful.

28 June 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for writing such a lovely review Ricardo

Rated 5 out of 5 stars

Enjoyable “Rufest Festival”

Livingway just hosted a summer event in my living place. It includes barbecue food, alcohol drinks, BAZOOKA BALL, ARCHERY TAG. All are excellent and organised well. Love it!

21 June 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for a lovely review Jim ! We are so glad you enjoyed Rufest, we look forwards to seeing you at more events

Rated 5 out of 5 stars

Aidan was extremely helpful

Aidan was extremely helpful, and made the renting process seamless. He was always friendly and answered any and all questions we had (and being first-time renters we definitely had a lot) in a timely manner. Our application was processed quickly, and we are very pleased with our new home. :)

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Comfortable viewing

Danny was great answered everything needed and more made us fell really comfortable and made it a good viewing

27 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look