Magic Curl 

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Rated 1 out of 5 stars

Unfortunately, I have just read the comments and I am completely appalled. I have been waiting for the delivery for weeks. I am just being put off. I hope the next customer reads first and doesn't ord... See more

Rated 1 out of 5 stars

The '5-1' should be called the '0-1' as it arrived faulty and was terrible quality. The website and social media ads are full of lies and the box it came in was even a completely different company... See more

Rated 1 out of 5 stars

SCAM. Avoid this company , received 5-1 styler, nothing like advertised, gets worryingly hot, hair gets stuck in it and is very cheaply made. Website says will not accept refunds if used and will not... See more

Rated 3 out of 5 stars

Editing my previous 'this is a SCAM' review. The Item purchased did eventually turn up, and was actually as described, although the labelling/packaging referenced a different company. The 5-1 hair-d... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam - do not buy

Hi! Just read all the reviews and I have been scammed as well. False advertising. They were called Borelia-London and they just closed down their company and advertising as Magic Curl. I contacted to get my money back like the website stated, 100% cash back guarantee but received nonsense responses. They actually ship from the USA. I bought my daughter this as a Christmas present and I’m out £50.00. There much be something we can do. It’s false advertising.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

The '5-1' should be called the '0-1' as…

The '5-1' should be called the '0-1' as it arrived faulty and was terrible quality. The website and social media ads are full of lies and the box it came in was even a completely different company to Borelia. Their dodgy rebrand as 'Magic Curl' says it all as well!

Customer Services keep saying they are waiting on logistics to reply... for five weeks. Definite lies!

DO NOT BUY FROM THIS BRAND EVER!!!! We are reporting them to Shopify, Instagram, here and anywhere else we can!

30 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID

please read reviews for Borelia London hair styler. Same company, same rubbish product, no customer service, lies, waste of money, scam.

29 November 2023
Unprompted review

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