Miles Morgan Travel - Bath Reviews 

256
TrustScore 5 out of 5

4.9

8 - 9 New Bond Street Place, BA1 1BH Bath, Somerset, GB


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Rated 5 out of 5 stars

I always ask for the service of Debbie who was really kind and helpful. She is always ready to answer any questions professionally. I believe other staffs in the office are serving customers well enou... See more

Company replied

Rated 5 out of 5 stars

Always super helpful. Friendly, knowledgeable and individually curated for your needs. They understand budgetary considerations and work hard to give you the best experience you can have within any... See more

Company replied

Rated 5 out of 5 stars

Natalie catmore completed our cruise holiday with great knowledge and understanding.Always very pleasant and polite.Always able to answer all our questions.Great team player and a credit to your compa... See more

Company replied

Rated 5 out of 5 stars

From our first initial visit to the store to get a few ideas right the way to the second visit and the member of staff booking our holiday the whole experience was second to none. Very efficient tal... See more

Company replied


Company details

  1. #4 of 205 best companies in Travel agent
  2. #2 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom

  • 01225 486800

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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4.9

All reviews

(256)

3,342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service

Excellent service - helpful and professional advice and swift/accurate booking. Jo was great and empathetic.

27 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your review Jamie. It was lovely to meet you and arrange your Golden Wedding anniversary break. Good to hear that Sidney the cat is on the mend.

Rated 5 out of 5 stars

Marie sorted out the holiday we…

Marie sorted out the holiday we required for 2026, a cruise to Iceland for the Solar Eclipse.
It was efficiently booked and all options presented to us.

25 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the great review, it's good to know you've got some lovely holidays to look forward to, Marie

Rated 5 out of 5 stars

Thanks!

Detailed attention of rep. Holiday bill poker with minimum of fuss. Thank you!

25 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the 5* review, it's really appreciated. Marie

Rated 5 out of 5 stars

Helpful friendly professional…

Helpful friendly professional service.Good availability on phone and in person.

15 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you. It is always a pleasure to help you with your travel arrangements. Jo

Rated 5 out of 5 stars

Our experience at milss Morgon was…

Our experience at milss Morgon was excellent. Your colleague (suezanne) was extremely helpful and very knowledgeable. She found the holiday we were looking for. Thank you. This was mrs oneill not Ms perring.

13 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for this review. I always enjoy booking anything lakes and mountains! Suzanne

Rated 5 out of 5 stars

Excellent service

Debbie Doyle was friendly efficient and answered all our questions with regard to the booking we made.

12 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for taking the time to complete Mr Blake. It was lovely catching up and once again thank you for booking. Debbie.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, any problems sorted. Great service.

22 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you very much for your kind comments
Look forward to helping you again when you are ready to book
another holiday
Brenda

Rated 5 out of 5 stars

Knowledgeable and professional service

We had very little in the way of fixed ideas when we came in, just a few vague thoughts. Suzanne was very patient and quickly understood what we were looking for. She spent ages trying to hone our choices and we ended up with a great sounding venue in Sicily.

8 February 2025
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Reply from Miles Morgan Travel - Bath

Thankyou so much for this review. The views did look amazing from the hotel you booked. Sicily is firmly on my list of places to visit! Suzanne

Rated 4 out of 5 stars

Helpful

Helpful , friendly and were able to offer some good advice. Good experience all round

1 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for the lovely review, Marie

Rated 4 out of 5 stars

Marie Hurtfurt excellent service the…

Marie Hurtfurt excellent service the only problem we encountered was last night we were informed that PO Cruises had put up prices that was after we had paid fully for the cruise

5 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the review, it was a pleasure arranging your cruise for you. Marie

Rated 5 out of 5 stars

Marie at the Bath location is really…

Marie at the Bath location is really helpful and patient (as I had a long list of wants) in finding the ideal holiday package that checks off pretty much every box. Marie is very well-travelled and can make recommendations based on experience rather than glossy reviews! I highly recommend booking with Miles Morgan, who go above and beyond to find that all-important Summer holiday! Thank you again.. see you next year!

1 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for the wonderful review, it is really appreciated. I just want to make sure that you get a holiday that you all will enjoy. Marie

Rated 5 out of 5 stars

Jo Fee's personal attention to detail

Jo Fee's attention to detail helping us book a holiday and family visit to Sydney and Perth, Australia.

27 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your review. It was lovely to meet you and arrange your trip. - Jo

Rated 5 out of 5 stars

Brenda was lovely and polite

Brenda was lovely and polite. Nothing was to much trouble. I think now I’ve had to reach out to Miles Morgan travel for this trip, that my holidays will be wide open with more experiences than my usual big corporate agents, but were lovely as well.

12 January 2025
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Reply from Miles Morgan Travel - Bath

Many thanks for your kind comments Mary it was a pleasure to be able to help
Brenda

Rated 5 out of 5 stars

The booking

The agent, Ella-Louise Amos, was knowledgable and had had first hand knowledge of the places we wanted to visit. Finding the itinerary and booking it was easy.

13 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you very much for your kind words! It was a pleasure booking the trip for you - remember to watch out for the bears! :) - Ella

Rated 5 out of 5 stars

Very professional advice

The lady that dealt with us was obviously very experienced and dealt with us with great advice and no pressure

12 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you David, it was lovely to meet you both. Jo

Rated 5 out of 5 stars

Very helpful,polite

Very helpful,polite, friendly, knowledgeable staff member. Holiday booked quickly and efficiently.

11 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you for taking the time to write the lovely review
Kind regards
Marie

Rated 5 out of 5 stars

Expert trustworthy advice and booking

My travel specialist Suzanne had great knowledge as she had actually been on a similar holiday with the company we were looking at which is a specialist company who only do activity holidays in Finland. She found dates where I could travel alone at a good price so I didn’t hesitate to book on the spot and pay a deposit.

10 January 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for your review. I am really pleased Suzanne managed to find you something and that her first-hand knowledge helped you. Regards Marie (Manager)

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