Miles Morgan Travel - Bath Reviews 

253
TrustScore 5 out of 5

4.9

8 - 9 New Bond Street Place, BA1 1BH Bath, Somerset, GB


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Rated 5 out of 5 stars

From our first initial visit to the store to get a few ideas right the way to the second visit and the member of staff booking our holiday the whole experience was second to none. Very efficient tal... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more

Company replied

Rated 5 out of 5 stars

As usual Debbie in the Bath shop was so helpful and efficient.She organised all our requests and booked exactly what we asked for. Thankyou Debbie.

Rated 5 out of 5 stars

Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more

Company replied


Company details

  1. #29 of 205 best companies in Travel agent
  2. #12 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom

  • 01225 486800

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

3,295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go-to travel agent.

The staff are welcoming, knowledgeable, efficient and always reliable. Their expertise is wide-ranging and they take pride in giving first class service.

29 April 2025
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Reply from Miles Morgan Travel - Bath

Many thanks Valerie for your lovely comments
Brenda

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Debbie was so informative and patient (there were 3 of us)

29 April 2025
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Reply from Miles Morgan Travel - Bath

Thank you very much June for your kind words and giving me the opportunity to book your first holiday with me. It was a pleasure. Debbie.

Rated 5 out of 5 stars

Ella has patience of a saint

Ella has patience of a saint. Did millions of quotes for us as we kept changing our minds but we got there in the end. Excellent service, thank you Ella x

15 April 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words Mr Gregory. It was a pleasure booking your cruise for you all. You know where i am for future trips- Ella :)

Rated 4 out of 5 stars

Professional and helpful Services

Ella who answered my call was polite, helpful when answering my questions and very professional.
This is the second time using Miles Morgan Travel and my friends and I find them an excellent Travel Agency.

11 March 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words. It was a pleasure booking you flights again. - Ella

Rated 5 out of 5 stars

Highly recommend Elle-Louise

Ella-Louise is very friendly and efficient answering my emails straight away and getting us exactly what we wanted at a very good price. Many thanks.

26 March 2025
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Reply from Miles Morgan Travel - Bath

It was a pleasure booking your holiday for you both. Always happy to help. - Ella :)

Rated 5 out of 5 stars

Speedy and professional

From first enquiry to booked River Cruise was a very speedy process. Brenda is a true professional and noticed that one of our passports will need renewing prior to our trip - we have actioned that.

18 March 2025
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Reply from Miles Morgan Travel - Bath

Sorry not to have replied to your kind comments earlier
Thank you so much
Brenda

Rated 5 out of 5 stars

Friendly service

The ladies, were friendly and helpful and patient when trying to make a choice.

28 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for this lovely comment. Suzanne

Rated 5 out of 5 stars

First experience of Miles Morgan Travel

Suzanne went through a range of holiday choices and was extremely patient with us.She was able to find a hotel resort and flight which met our needs All paper work and insurance was explained clearly and printed for us and we left feeling pleased with the outcome .Will use Miles Morgan Travel in future

7 March 2025
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Reply from Miles Morgan Travel - Bath

Thank you for taking the time to write this review. I am glad I managed to find a holiday for you on your first trip to see us. looking forward to booking many more trips!

Rated 5 out of 5 stars

Good

Good . I need more information pls . I don't heard much from them .

31 January 2025
Rated 5 out of 5 stars

Professional staff

Professional staff
Very knowledgeable
Very helpful

25 February 2025
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Reply from Miles Morgan Travel - Bath

Thankyou so much for this. Suzanne

Rated 4 out of 5 stars

Excellent service

Excellent service - helpful and professional advice and swift/accurate booking. Jo was great and empathetic.

27 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your review Jamie. It was lovely to meet you and arrange your Golden Wedding anniversary break. Good to hear that Sidney the cat is on the mend.

Rated 5 out of 5 stars

Marie sorted out the holiday we…

Marie sorted out the holiday we required for 2026, a cruise to Iceland for the Solar Eclipse.
It was efficiently booked and all options presented to us.

25 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the great review, it's good to know you've got some lovely holidays to look forward to, Marie

Rated 5 out of 5 stars

Thanks!

Detailed attention of rep. Holiday bill poker with minimum of fuss. Thank you!

25 February 2025
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Reply from Miles Morgan Travel - Bath

Thank you for the 5* review, it's really appreciated. Marie

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