Miles Morgan Travel - Bath Reviews 

255
TrustScore 5 out of 5

4.9

8 - 9 New Bond Street Place, BA1 1BH Bath, Somerset, GB


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Rated 5 out of 5 stars

I always ask for the service of Debbie who was really kind and helpful. She is always ready to answer any questions professionally. I believe other staffs in the office are serving customers well enou... See more

Rated 5 out of 5 stars

Natalie catmore completed our cruise holiday with great knowledge and understanding.Always very pleasant and polite.Always able to answer all our questions.Great team player and a credit to your compa... See more

Rated 5 out of 5 stars

From our first initial visit to the store to get a few ideas right the way to the second visit and the member of staff booking our holiday the whole experience was second to none. Very efficient tal... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more

Company replied


Company details

  1. #29 of 206 best companies in Travel agent
  2. #12 of 53 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom

  • 01225 486800

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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4.9

All reviews

(255)

3,321 reviews in the last 12 months

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Rated 5 out of 5 stars

Special holida

We had booked an appointment with Marie as we had dealt with her when she was at TUI Longwell Green and therefore she knew what would suit our tastes and she would pull out all the stops to make sure our holiday would be extra special as it is to celebrate our Golden anniversary and she didn't disappoint. We had a wish list and expected to have to compromise to fit our budget but Marie worked wonders and got us everything on our list without compromise and within budget!

30 October 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for the wonderful review, it was great to see you and I'm so pleased that you booked with me. Kind Regards, Marie x

Rated 5 out of 5 stars

Debbie is extremely helpful answering…

Debbie is extremely helpful answering all our questions and making sure we understood every detail.
We feel very confident using her, this is the third trip she has arranged for us.

3 November 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much Paul and Paula for your kind words and the chocolate biscuits were delicious. It's been a pleasure getting to know you and help plan your holidays. Debbie.

Rated 5 out of 5 stars

The person I booked with at Miles…was Suzanne

The person I booked with at Miles Morgan in Bath (Suzanne) could not have been more helpful. She is polite, pleasant and very efficient. She really is a credit to your company.

1 November 2025
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Reply from Miles Morgan Travel - Bath

Thankyou so much for this, always happy to help. Suzanne

Rated 5 out of 5 stars

I’ve always found Miles Morgan travel…

I’ve always found Miles Morgan travel -Bath to be very friendly and efficient. They carry a very good range of holidays and the team are very helpful in helping you pick the right holiday. For our latest trip Marie provided excellent advice.

11 October 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for your lovely review, have a great trip away. Marie

Rated 5 out of 5 stars

Ruth in Bath really nice and…

Ruth in Bath really nice and knowledgeable,my friend is a first time cruiser and Ruth made it all look straightforward .just looking forward now to our 2 night cruise now on 23rd.

3 October 2025
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Reply from Miles Morgan Travel - Bath

You are very welcome , I hope it all goes amazing. Ruth

Rated 5 out of 5 stars

Excellent advice and insights

Excellent advice and insights. Patience in waiting for the cruise company to pick up the phone!

7 October 2025
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words, and it was a pleasure being able to book your cruise once we got through to the supplier. Debbie

Rated 5 out of 5 stars

Once again a great experience in your…

Once again a great experience in your Bath shop. Ruth found us the exact cruise we were looking for and our ideal cabins which we couldn’t find online.

30 September 2025
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Reply from Miles Morgan Travel - Bath

You are very welcome , a pleasure booking your Cruises for you. Ruth

Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable, advice from Ruth whilst booking a cruise yesterday. We now always book our holidays at the Bath branch of Miles Morgan, their knowledge is supreme. We have previously been helped by Brenda who also made spending a lot of money painless and enjoyable!

1 October 2025
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Reply from Miles Morgan Travel - Bath

Lovely to book you all what you wanted , you are very welcome. Ruth

Rated 5 out of 5 stars

Very friendly

Very friendly, good knowledge of travel options, good at negotiating discounts.

24 September 2025
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Reply from Miles Morgan Travel - Bath

Thank you Mr Wiles. I really do appreciate your positive feedback and it's a pleasure putting your holiday plans into action. Debbie.

Rated 5 out of 5 stars

The agent I dealt with

The agent I dealt with, Debbie Doyle, was very helpful. She made sure I had the best price possible and confirmed with the travel firm, Viking Travel, all details regarding upcoming holiday. She did not try to rush things and made sure I was happy with the details.

24 September 2025
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Reply from Miles Morgan Travel - Bath

Thank you so much for your kind words James. I'm very happy we managed to secure this wonderful itinerary which you can now look forward too. Debbie.

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