We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All your staff are great. However, Debbie always goes the extra mile to ensure that all our needs are met. Superb customer service. Thank you so much.
Company replied
That personal touch and being made to feel that our requests were very important and that we were not being awkward. The whole experience was pleasant and professional and fun. We chatted to two membe... See more
Company replied
I find Marie in the Bath shop totally amazing. Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
4.9
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Miles Morgan Travel - Bath
Thank you for the 5* review, it is really appreciated, Marie
Helpfull staff
Brenda was very helpful in ensuring that my booking met all my requirements
23 October 2025
I’ve always found Miles Morgan travel…
I’ve always found Miles Morgan travel -Bath to be very friendly and efficient. They carry a very good range of holidays and the team are very helpful in helping you pick the right holiday. For our latest trip Marie provided excellent advice.
11 October 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for your lovely review, have a great trip away. Marie
Ruth in Bath really nice and…
Ruth in Bath really nice and knowledgeable,my friend is a first time cruiser and Ruth made it all look straightforward .just looking forward now to our 2 night cruise now on 23rd.
3 October 2025
Reply from Miles Morgan Travel - Bath
You are very welcome , I hope it all goes amazing. Ruth
Reply from Miles Morgan Travel - Bath
Thank you very much for the lovely review , you are very welcome. Ruth
Excellent advice and insights
Excellent advice and insights. Patience in waiting for the cruise company to pick up the phone!
7 October 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind words, and it was a pleasure being able to book your cruise once we got through to the supplier. Debbie
Reply from Miles Morgan Travel - Bath
Thank you for the lovely review.
Pleasant experience booking with Ruth
Pleasant experience booking with Ruth, efficient and competitive.
4 October 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for the lovely review, you are very welcome. Ruth
Once again a great experience in your…
Once again a great experience in your Bath shop. Ruth found us the exact cruise we were looking for and our ideal cabins which we couldn’t find online.
30 September 2025
Reply from Miles Morgan Travel - Bath
You are very welcome , a pleasure booking your Cruises for you. Ruth
Excellent
Excellent, knowledgeable, advice from Ruth whilst booking a cruise yesterday. We now always book our holidays at the Bath branch of Miles Morgan, their knowledge is supreme. We have previously been helped by Brenda who also made spending a lot of money painless and enjoyable!
1 October 2025
Reply from Miles Morgan Travel - Bath
Lovely to book you all what you wanted , you are very welcome. Ruth
Reply from Miles Morgan Travel - Bath
You are very welcome.
Always easy to talk to and very helpful.
19 September 2025
Reply from Miles Morgan Travel - Bath
Thank you for your kind words Marie and Ray. It's always a pleasure booking your holidays, and I really appreciate you coming back each time for me to arrange things for you. Debbie.
Very friendly
Very friendly, good knowledge of travel options, good at negotiating discounts.
24 September 2025
Reply from Miles Morgan Travel - Bath
Thank you Mr Wiles. I really do appreciate your positive feedback and it's a pleasure putting your holiday plans into action. Debbie.
The agent I dealt with
The agent I dealt with, Debbie Doyle, was very helpful. She made sure I had the best price possible and confirmed with the travel firm, Viking Travel, all details regarding upcoming holiday. She did not try to rush things and made sure I was happy with the details.
24 September 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for your kind words James. I'm very happy we managed to secure this wonderful itinerary which you can now look forward too. Debbie.
Very diligent and helpful adviser
13 September 2025
The usual experience
The usual experience. Miles Morgan is my go travel agents. The staff always find time to discuss potential travel and offer excellent advice and potential alternative improve.ent on a trip. They have good knowledge and often recent experience of companies etc. They are very good at seeing what a customer really needs. An excellent experience.
9 September 2025
Very relaxed atmosphere
Very relaxed atmosphere, maybe Sat. afternoon a good time to visit. And Brenda followed up promptly, cheers!
7 September 2025
Warm, friendly & competent team
Warm and friendly reception and efficient competent handling of our Cruise reservations.
9 September 2025
Reply from Miles Morgan Travel - Bath
Thank you for your lovely words! It was a pleasure booking your cruise and find the ideal one for you! Exciting time! - Ella
As previously we used Debbie at the…
As previously we used Debbie at the Bath Branch .
As usual she was very helpful, and what was even better was she had recently been on the cruise we were looking to book.
She was therefore able to give us indep knowledge of the trip which was great.
30 August 2025
Reply from Miles Morgan Travel - Bath
Thank you Jeremy for your kind words. It was a pleasure going through the various itineraries with you both and finding the right cruise which I'm sure you will enjoy. Debbie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.