Night & Day Emergency Dentist Reviews 359

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, kindness, and ability to put patients at ease, even during emergency situations. Many highlight the clear explanations provided by dentists and nurses, making the process less daunting. People also appreciate the friendly and welcoming atmosphere created by the entire team, including receptionists. However, some customers expressed dissatisfaction with the service and booking process, noting long wait times despite having appointments and a lack of communication regarding delays. There were also concerns about pricing, with some reviewers feeling that the costs were excessive and that pricing during urgent care was a concern. A few individuals also reported issues with follow-up care and conflicting information regarding treatment plans.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as professional, kind, and... See more

Service

People report ambiguous experiences with service. Many customers praise the quick and professional treatment,... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing outrageous... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the helpfulness and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. While many customers found it easy to book... See more

Based on these reviews

Rated 5 out of 5 stars

Tooth pain for 3 weeks as my nhs dentist booked me in for extraction with specialist. Got so bad rang night and day at 11pm on 29th. 2 hours later tooth out and pain gone. Particular thanks to excepti... See more

Rated 5 out of 5 stars

I had a really positive experience here. I managed to get a same-day appointment for severe wisdom tooth pain, which was such a relief. Ella, the nurse, was incredibly kind and instantly put me at eas... See more

Rated 5 out of 5 stars

(Manchester practice) I'm a very nervous patient and struggling with dental visits, but the receptionist really set the tone, she was friendly, cheerful and helpful. The dentist I saw was brilliant... See more

Rated 5 out of 5 stars

Contacted this company as was in severe toothache got me in same day ehich was very happy about On arrival the receptionist was very polite and good customer service after 5 ninutes the dentist call... See more

Rated 1 out of 5 stars

Went to night and day dentist in Bristol knowing I needed an extraction after paying the £50 consultation fee was told that the extraction fee would be £395 despite the web site saying extractions wer... See more

Rated 1 out of 5 stars

I had two teeth extracted at their Aigburth branch, £750 for this and xray. I still had pain around the tooth I originally attended with afterwards. I emailed several times. There is no phone other... See more

Rated 1 out of 5 stars

I was given no option other than to have two teeth removed, for £1200. I declined and visited my NHS dentist two days later (I collapsed the day after, so was in A and E), who prescribed antibiotics... See more

Rated 5 out of 5 stars

I had infected gum tissue which was getting worse and had need of emergency treatment. Being a Sunday this is not always easy to get. Booking online was very easy to do. The premises (Preston) are cle... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 5 out of 5 stars

This is my second visit to Night & Day Emergency Dentist, and even though it’s not local to me, I wouldn’t go anywhere else so that’s how much I trust them! This time I saw Abuzar, who was fantastic... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 1 out of 5 stars

Really pathetic. Contacted them on what’s app , purely as my girlfriend needed an X ray for treatment overseas . What we got were two tiny x rays which were useless and that was after 6 hours... See more

Rated 5 out of 5 stars

What a fantastic experience. As someone with a fear of dentists, the staff there put me at ease straight away and were so friendly. I went in with severe toothache after a different dentist had put in... See more

Rated 5 out of 5 stars

Very clean and professional made me feel at ease as soon as I walked in. Jess on reception straight to the point and very easy to talk to. Dentist Dr Sulaiman was again straight to the point no b... See more

Rated 1 out of 5 stars

I booked an emergency dental appointment for 8:30pm at the Preston branch, I payed my booking fee of £50 and received confirmation for the date and time of the appointment. When I showed up, the dent... See more

Rated 5 out of 5 stars

Brilliant. Dr Nisar and Mariam are great. The atmosphere is so relaxed and he provides helpful, honest advice on treatment. Had a route canal and stain removal in the last 3 months. Wouldn’t go... See more

Rated 5 out of 5 stars

Went to the Birmingham clinic Saturday evening as no dentist near me were open and was in a lot of pain. The whole team were brilliant - receptionist Iqram, dentist Dr Haq, and dental nurse Afia. A f... See more

Rated 5 out of 5 stars

HAD THE WORST NIGHT OF PAIN , EXPOSED NERVE AND CRACKED TOOTH, MY DENTIST SAID TWO WEEKS FOR APPOINTMENT.NOT GOOD ENOUGH, RANG NIGHT AND DAY IN NEWCASTLE, THE BEST DENTIST EVER, SAW ME WITHIN TWO HOUR... See more

Rated 5 out of 5 stars

Simple to book appointment online. Was seen within an hour. Reception was friendly and welcoming and environment was clean. Dentist Abz was professional and understanding and took his time. Nurse Tina... See more

Rated 5 out of 5 stars

Was very concerned about a chipped front tooth, visited the dental practice with the intention of only getting an assessment, however ended up getting the tooth fully repaired as well. Quick, easy and... See more

Rated 5 out of 5 stars

I was in desperate need for a tooth extraction with unbearable pain. Night & day Leicester got me in as soon as I could get there from Nuneaton. Ahmed explained everything so well and clearly. Did tho... See more

Rated 5 out of 5 stars

Very efficient and a welcoming atmosphere. The dentist Hamza and the dental nurse Ella were both very professional and helpful, was in pain and needed a tooth taking out, was put at ease and talked th... See more

Rated 5 out of 5 stars

Many thanks to Night and Day, and specifically Adam for seeing me yesterday a) on short notice and b) at 9pm. I was having a dental emergency, and had been messed around by 111. But managed to get an... See more

Rated 5 out of 5 stars

After seeking NHS emergency dental care 2 weeks ago to have an assessment only & re-booked for in 5 weeks time for treatment (despite being pregnant and not able to take anti-inflammatories) I couldn’... See more

Rated 5 out of 5 stars

I had a great experience with Ali and Rajey (sorry for misspelling). I was seen in matter of minutes and was talked through the whole process thoroughly. I broke my front tooth and was very scared and... See more

Rated 5 out of 5 stars

I had a broken tooth accompanied by severe pain and bleeding. Dr. Raza and Dr. Hamza handled my case with exceptional precision and care, ensuring that the entire treatment process was pain-free — som... See more

Rated 5 out of 5 stars

I was on a work assignment in Leicester when I suddenly developed a severe toothache. I found Night & Day Emergency Dentist online and gave them a call. The person on the phone was extremely helpf... See more

Rated 2 out of 5 stars

Booked an appointment, arrived at the required time. Waited over 90 minutes to be seen. No apology given during that wait. Needed a tooth out. Given numbing injection. Paid £500 for the privilege.... See more

Rated 5 out of 5 stars

I had an emergency appointment here for a tooth that was causing me a great deal of pain. Another dentist had told me they couldn’t resolve the issue and had referred me to a specialist. This was mont... See more

Rated 1 out of 5 stars

Please approach with caution. Explained I had had a tooth ache and was taking a course of antibiotics, booked appointment in brislington and saw the dentist, was quoted 395 for a deep clean and debri... See more

Rated 5 out of 5 stars

I went in with the same issue three times, and every dentist I saw kept saying it was fine. They would clean it, prescribe antibiotics, and hope it would go away. When I saw Dr. Neim for the first tim... See more

Rated 5 out of 5 stars

The dentist Adam and nurse Tina were fantastic. The receptionist as well was pleasant and explained their treatment plan fully and was patient whilst I made up my mind. They made me feel safe, w... See more

Rated 5 out of 5 stars

I visited Night and Day Emergency Dentist on a Friday evening with severe tooth pain. During the consultation, it turned out the pain was caused by a wisdom tooth that needed to be removed. I wa... See more

Rated 1 out of 5 stars

Scammers. ACOID £50 for a two minute consultation then wanted to charge £300 for a tooth extraction. Or.... £265 for a clean up and a course of antibiotics or £75 for a prescription of antibiotic... See more

Rated 5 out of 5 stars

I think this dentist is very good and I would recommend them to people. Very helpful with all my appointments and also I have anxiety and mental health problems and this dentist took care of everythin... See more

Rated 1 out of 5 stars

I visited after suffering severe tooth pain from an infection over the weekend. I called at 9 and was told I could be seen at 9:30, but ended up waiting over two hours in pain with little communicatio... See more

Rated 5 out of 5 stars

Wow is all I can say-I had horrendous toothache from a rct by my own dentist and came here on a Friday night and the whole experience was incredible. I was crying when I walked in and walked out smil... See more

Rated 5 out of 5 stars

Had a cracked tooth for around 2 months and caused pain daily. Getting an appointment with same day treatment is hard to find nowadays but that’s just what night and day dentist offer. Phoned at 14:00... See more

Rated 5 out of 5 stars

Just had a fantastic experience with Dr. Umar and his team. He was professional and reassuring throughout. Nurse Emma was kind and attentive, and Iman at reception was incredibly charming and polite.... See more

Rated 5 out of 5 stars

Came with my adult son who suffers with ADHD & ASD. Dr Nisar was AMAZING 🤩 he was so good with my son kept him calm, spoke to him and told him exactly what he was doing throughout the whole tooth e... See more

Rated 5 out of 5 stars

The dentist, receptionist and nurse were all amazing and so welcoming. This was my first time having any type of dental procedure done and the dentist Asam made me feel very relaxed and comfortable. I... See more

Rated 5 out of 5 stars

Was seen too within 5 minutes of coming in, dentists are extremely friendly and explained all options available. He went into detail about the procedure and was provided treatment straight away. 10/10... See more

Rated 1 out of 5 stars

Even with pre-booked appointments, I have repeatedly waited around two to three hours. No respect for patient's time . Mostly happens on Tuesdays @ Leeds

Rated 5 out of 5 stars

Dr Caroline is special and top dentist at Leicester night & day! Rami very good and Aisha very friendly. Excellent communication and good for nervous patients. Highly recommend!

Rated 5 out of 5 stars

Had a really good experience at Night and Day Emergency Dentist in Leicester. Rami at the front desk was welcoming and made everything easy from the start. Heba and Dr. Landa were both amazing. So... See more

Rated 5 out of 5 stars

Appointment at the Middlesbrough dentist absolutely fabulous so quick tooth out in 20 minutes. It is expensive though but well worth the money

Rated 5 out of 5 stars

Had a fantastic experience here. Well done to the whole team, everyone is really friendly and supportive. They ensure the environment is comfortable for you. I walked in with a lot of nerves and left... See more

Rated 1 out of 5 stars

The dentist I saw was good and professional. However the business prays on people in an emergency £390 to remove a tooth and £490 to start a root canal and my own dentist to finish it off. Thankfully... See more

Rated 1 out of 5 stars

Absolutely outrageous pricing. They take advantage of the fact that you’re in an emergency situation and use that as an excuse to charge completely unreasonable fees. The costs are astronomical, and... See more


Company details

  1. Emergency dental service
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Dentist
  6. Paediatric Dentist

Written by the company

Welcome to Night and Day Emergency Dentist – where we’re dedicated to providing you with exceptional dental care whenever you need it most. We understand that dental emergencies can happen at any time, and that’s why we’re here 24/7, offering accessible, immediate treatment for pain relief, urgent care for emergency situations. Whether it’s day or night, a weekend, or even a holiday, our team of experienced dentists is on call and ready to help you get back to feeling your best. At Night and Day Emergency Dentist, we prioritise your comfort, health, and peace of mind. Our state-of-the-art facilities are equipped with advanced technology, allowing us to quickly and accurately diagnose and treat a wide range of dental issues, from severe toothaches and broken teeth to infections and lost fillings. We believe that prompt, effective care should never be out of reach. Our compassionate team is committed to providing a welcoming, non-judgmental environment where you can feel supported and understood. We know that visiting the dentist, especially in an emergency, can be overwhelming, and we’re here to make it as smooth and stress-free as possible. From your first call to your treatment and follow-up care, we’re with you every step of the way. Trust Night and Day Emergency Dentist to be there when you need us most – any time, any day. Because we believe that you deserve relief and a healthy smile, 24/7.


Contact info

4.1

Great

TrustScore 4 out of 5

359 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant

Everything was explained throughout and Dr Ahmed was extremely friendly and understanding. Would recommend to everyone

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Emergency Appointment

We had made an emergency appointment to see the dentist last night. Today at the appointment we were seen by Dr Ahmed and Nurse Sahur both were very welcoming. We were there for a tooth extraction. The Dr explained the process and aftercare of the procedure and we were well informed about what to expect in the healing process. Both made sure we left the practice feeling reassured and not worried about the next steps. I would definitely recommend this Dental Practice.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Went to night and day dentist in…

Went to night and day dentist in Bristol knowing I needed an extraction after paying the £50 consultation fee was told that the extraction fee would be £395 despite the web site saying extractions were £195 and the tooth in question was the only real one I had left. outrageous

20 March 2026
Unprompted review
Rated 5 out of 5 stars

It was my first experience with the…

It was my first experience with the dentist,never had before.doctor Adam was very friendly and nice,my treatment was done very quickly and in a caring manner I had no problem at all.so doctor Adam deserved 5 stars
Thanks doctor and your team 🙏🙌

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Wisdom Extraction

I needed a wisdom tooth out due to toothache on a sunday night. Rang up and was given an appointment within a couple of hours. Anis the receptionist was really friendly and welcoming. Dr Ziad and the nurse Keisha were very professional and reassuring through the whole thing. The extraction took a long time but I had no pain at all after the anaesthetic wore off. I would recommend night and day to anyone. Prices actually competitive for similar work at a normal private dentist in-hours. I would ignore the one star reviews as they are clearly making things up.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Made an appointment for 3.15 yesterday…

Made an appointment for 3.15 yesterday paid the £50, at 3pm I received a text would I go at 4pm as they had an emergency in, I was almost there when they text having driven 30 miles. When I arrived the waiting room was packed. I was given a form to complete. I saw a pattern emerge a patient went in and them sat back in the waiting room, next one in then back in waiting room they’d all been given jabs to numb the area they were also all told it’ll be £450. Finally at 5.20pm 2 hours after my original appointment time it was my turn. As soon as I entered the surgery I knew I’d made a big mistake going there. I had some object forced in my mouth which I believe was an X-ray within seconds I was told you need 2 teeth out now I told them I wanted to speak to my husband first and I was told I need to have this done now I managed to get to the waiting area to my husband I told him I felt like I was going to be butchered by these people and left. I saw a real dentist this morning who said my tooth can not be removed until I have a course of antibiotics. So all these idiots have done is make me even more terrified of dentists than I was before I went to them.

I’d say avoid these money grabbing butchers and ring 111 for for real dentist

COMPLAINT ALREADY SENT TO THE DENTAL COMPLAINTS SERVICE AND THE GENERAL DENTAL COUNCIL !!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Best dentists!

Was terrified of the dentist. Had a rotten wisdom tooth. Had to come on my own and anxiety was sky high. The whole experience was fantastic. I was very upset throughout and dentist and dentist nurse was very kind to me and helpful. They were patient and showed lots of compassion. I’m so thankful

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I hate dentist so for me to give this 5 star is saying something, the staff are amazing and talked me through everything putting me at easy, even had a follow up message asking how i am and to contact them if I need anything. I cannot reccomend this enough for out of hours dentistry

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience, very reassuring.

It was amazing at how quickly you can get an appointment.
It is affordable.
The staff were amazing. I had Dr Akrim, he was so kind, patient and very understanding. He found the root cause to the issue. He took a small xray and emailed it to me so I can show my current dentist.
Overall they were very helpful.
I’d rather spend the £50 to be seen and have 30 minutes of their time, than wait for hours in A and E.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I had to go today for 2 extractions…

I had to go today for 2 extractions (both baby teeth in an adult mouth) one was cracked and infected the other had the start of an infection and both were painful. I am absolutely terrified of needles but I cannot fault the caring attitude of all involved. Yes it is expensive but you pay for the out of hours service and quick appointment. This is a Sunday and they had me in 2 hours. Would recommend but be aware of the high costs due to being out of hours and open all year round. I wish I caught the names of the dentists and the nurse who were there as they were really lovely and I would like to thank them for their care today

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I had been suffering with the most…

I had been suffering with the most horrendous toothache. I booked a same day appointment and saw Mr Kamal and the lovely Lauren the dental nurse. After taking an xray Mr Kamal went through my options and any costs.
My troublesome tooth was extracted with care and patience as it was a stubborn little thing!
Thank you so much for putting me at ease and for all your care and kindness

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Nervous patient

(Manchester practice)
I'm a very nervous patient and struggling with dental visits, but the receptionist really set the tone, she was friendly, cheerful and helpful. The dentist I saw was brilliant - he was calm and explained everything to me, the dental nurse was excellent too. I wasn't rushed at all. My notes and x-rays were emailed to me immediately after my visit and price wise, I payed £20 for the consultation which included my x-ray (The usual price is £50 but there's an offer on at the mo).
A great team - based on my experience, I would highly recommend.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Left without receiving the support bad experience.

I visited this dental clinic today due to severe tooth pain and left feeling very disappointed with the experience.

The dentist insisted that I either extract the tooth or proceed with a medicated filling, but I explained clearly that I already have a treatment plan scheduled in Turkey and did not want to do any irreversible procedure here. I only requested an antibiotic prescription to control infection and inflammation until my appointment abroad in 3 days time.

To my surprise, I was told I would need to pay an additional £75 just for the prescription, on top of the £45 I had already paid for the consultation. This was unexpected and unreasonable, especially since I came specifically because antibiotics cannot be obtained without a prescription.

I left without receiving the support I needed and felt that the focus was more on charging extra fees than helping the patient.

Unfortunately, this was a very poor experience. I hope this feedback helps others make informed decisions when choosing a dental clinic.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Lack of options explored

I was given no option other than to have two teeth removed, for £1200. I declined and visited my NHS dentist two days later (I collapsed the day after, so was in A and E), who prescribed antibiotics and could only find a problem with one tooth. After 5 days, the swelling subsided and the lump went down. Beware!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Pain free treatment

After suffering with toothache for days, and the Ibuprofen no longer relieving the pain, I finally took the decision to put my fears to one side and visit an emergency dentist.

All I can say is I wish I came much sooner.
The dentist was fantastic! I can not recommend him enough.

17 January 2026
Unprompted review

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