NOTINO GR Reviews 

3,497
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products, often finding unique items, and appreciate the competitive prices, especially during sales, which offers excellent value. The delivery service is frequently described as fast, prompt, and reliable, with products arriving in good condition, reflecting a professional and trustworthy overall service. Conversely, some people noted product quality issues, receiving stale, used, or missing items. Others experienced misleading pricing or sales problems, like unrecognized coupons. A few also reported delivery issues, such as unexpected collection demands or orders shipped post-cancellation.

What people talk about most

Product

People report positive experiences with products, highlighting a wide variety of choices, competitive prices,... See more

Price

Reviewers mention positive feedback about price, with many customers consistently praising the excellent and... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and reliability, with many... See more

Value for money

Customers consistently note positive experiences with value for money, frequently praising the fair and... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence and user-friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a great variety of brands and products in fair prices and often competitive prices with offers and gifts. I always receive good suggestions of varied products and the site can be easily nav... See more

Rated 5 out of 5 stars

This is the third time I am ordering from Notino and I feel compelled to share the positive experience. Once again, everything went smoothly, from the notifications about the progress of my order to t... See more

Rated 5 out of 5 stars

There is an amazing variety of products and many detailed presentations 😊 This makes it easier for someone to choose 😀 I loved the test on me part(where using your camera to apply beauty products on... See more

Rated 5 out of 5 stars

From the first time i made an online purchace from Notino, i was completely satisfied because it's trustworthy, it always provides an extra sale, the variety of the products is huge and the prices ar... See more


Company details

  1. Animals & Pets

Written by the company

Ψωνίστε αρώματα, κολώνιες και προϊόντα ομορφιάς στο notino.gr


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(3,497)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a burberry perfume 25 euros

I ordered a burberry perfume 25 euros , it had no scent, it seemed to be old and bad, 22 I paid for the perfume and 2,90 for the cost of delivery. I had to pay eleven more to send it back and they returned 22 euros, 14 euros for nothing but air, total fraud, never buy a thing from there

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Order delivered after cancellation — now blocked from returning

I cancelled my order, but you still shipped it and it was delivered to me anyway. Now your system shows the order as “cancelled”, and because of that I can’t initiate a return or get proper support.

I’ve emailed multiple times and received no answers. I’ve also called customer service and there is no English option (hello, it is 2026!!!!), which makes resolving this nearly impossible.

There is no customer support, or I’m being ignored.

YOU SHOULD FIND A WAY TO HANDLE ISSUES BETTER.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, competitive prices, fast delivery.
If you supported purchases via credit cards with interest-free monthly installments, you would be Champs!!!

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I paid extra for home delivery

I paid extra for home delivery, yet without any warning or consent I was told via an automated message to collect a large, heavy parcel from lockers within 4 days. This completely defeats the purpose of paying for home delivery. Had I known the service would not be honored, I would have chosen a cheaper and more convenient option. Unacceptable and very disappointing experience.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Frequent offers

Frequent offers , many products not available in my country from other sellers , reliable shipping .

21 December 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to use the site

It was easy to use the site, to find the product that I wanted and order it. I was fully informed all the time about receiving my product, that came right on time.

11 November 2025
Unprompted review

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