Philip Bannister &Co Reviews 

189
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and genuinely caring during property sales and purchases. Reviewers mention that team members answer questions very quickly and provide reliable guidance from the very beginning to the final stage. People note that communication is always remarkably clear and regular, ensuring that clients stay fully informed about every single development along the way. Consumers deeply appreciate the wonderful agents who consistently go above and beyond to reduce stress, handle difficult situations, and make moving house completely effortless.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Users describe positive interactions with service, highlighting excellent communication and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional. Reviewers frequently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just sold our property through Philip Bannister & Co in Hessle and cannot praise them highly enough for the excellent service we have received. We had contact with Nicola, Leah and Sue and we... See more

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more

Rated 5 out of 5 stars

Nicola has been extremely helpful and professional throughout my sale of my property. She has put my mind at ease when things got stressful. Really appreciate all your help Nicola and everyone at... See more


Company details

  1. Estate Agent
  2. Property Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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No recent history of asking for reviews

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4.6

All reviews

(189)

26 reviews in the last 12 months

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Rated 4 out of 5 stars

Professional, Friendly & Easy to Work With

Philip Bannister exceeded my expectations. Their team was warm, responsive, and truly committed to making the process simple. It’s refreshing to deal with an agency that values people first. They kept me updated every step of the way and made renting from overseas totally stress-free. Outstanding service from an experienced team!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

This is not the first time I have usew…

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect.
This time like last I was assigned Jennie whom kept me updated through out the sale process and with out a doubt is a major king pin within the Bannister operation.
If you are looking to Buy or Sell give them a Call you will not regret it.

20 November 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic Support from Start to Finish

I had an excellent experience with Philip Bannister. Even though I’m based in Australia, their team made everything incredibly smooth and personal. They treat you like a real person, not just another client. Communication was quick and clear, and they genuinely cared about helping me find the right property. Highly recommend their services to anyone needing a trustworthy UK real estate agency.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

100% recommend
Great service, always kept up to date and communication was excellent. Sue was very knowledgeable and provided the support and guidance in the whole process.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service was always kept up to…

Great service was always kept up to date with progression, communication was excellent. Staff (Nicola and Leah) were very knowledgeable and provided the support and guidance in the whole process. Nice touch to get a welcome back when we picked up the keys. Thanks

3 October 2025
Unprompted review
Rated 5 out of 5 stars

The finest estate agent in East…

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyou so much
Alex also delivered the best service possible in marketing.
Thankyou so much
Simon and Jayne

9 October 2025
Unprompted review
Rated 5 out of 5 stars

We chose Philip Bannisters as we were…

We chose Philip Bannisters as we were impressed with the professionalism of their survey and explanation of their valuation of our property We were pleased with the photos and description of our property we were kept informed throughout the sale with lots of viewings and feedback
The girls in the office were very helpful with special mention to Jenni who answered any questions we had
All in all they made a stressful time as stress free as they could Thank you to all

29 August 2025
Unprompted review
Rated 1 out of 5 stars

After 3 phone calls on the day of my…

After 3 phone calls on the day of my viewing, one just an hour before, I was then called 30 minutes before my viewing and told it was cancelled. Disgusting, unprofessional and will never use them or any of my friends.
Terrible and despicable

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone we dealt with was friendly, professional, and so helpful. As first-time buyers, we had lots of questions, but they always took the time to explain things clearly and guide us through. We felt really supported the whole way and are so grateful for everything they did to make it such a positive experience.

15 August 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

We hope you're happy in your first home Leila. :)

Rated 5 out of 5 stars

Our experience of selling and buying a…

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away.
Our saving grace was Bannisters estate agents Elloughton and the most amazing person, Ian Winkle, who fought our corner many many times and finally turned out nightmare into a positive ending. We are forever in your debt Ian. This man is exceptional and deserves the biggest thankyou ever and a massive rise in salary for going above and beyond to help the clients in his care. Thankyou once again.

7 August 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Lovely words, thank you Jean,

Rated 5 out of 5 stars

successful end

excellent company got plenty of viewings and handled from start to finish keeping us informed it was a delight to work with them.

17 June 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thanks David, hope you're happy in your new home.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Thank you so much Sue. Excellent service and support throughout the whole process.
Would highly recommend Philip Bannister and co.
Thanks again

2 June 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thanks for the kind words, Gillian.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Everything from valuation to completion was done with ease and with great communication. Nicola C was very helpful with all queries and I would certainly recommend Philip Bannister & Co to anyone. Thank you all!

29 May 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thank you Jon, hope you're well.

Rated 5 out of 5 stars

I'd like to take this opportunity to…

I'd like to take this opportunity to thank Nicola at Philip bannister with regards to my property.
From the onset I have received upto date communication as to regards the property, viewings, offers etc.
Nicola and her colleagues are nothing short of fabulous and I wouldn't hesitate to instruct them again in the future.
It's very rare these days that I'm able to praise customer service and professionalism so it's a pleasure to give it where it's due.

Thanks to all the team 10/10

29 April 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thank you Ashley, pleasure to deal with you :)

Rated 5 out of 5 stars

I only have great things to says

I only have great things to say about buying/selling with bannister. On this occasion Nicola C was super helpful, calm, down to earth and straight to the point. Always keeping me informed of the process and next steps. It is such a stressful situation and Nicola was nothing but efficient, and nice.
Thank you

9 April 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thank you so much for the kind words, we agree Nicola is fantastic at what she does! All the best :)

Rated 5 out of 5 stars

January sale

In January we completed the sale of our house and Bannisters’s could not have made this any smoother. During the stressful days (no fault of estate agents) I was reassured and kept up to date throughout. Nothing was too much for Nicola who dealt with our property from the beginning. Alex was amazing at photographing our property in a hurry due to us seeing our dream home and every staff member who answered the phone was helpful and assertive. We are really grateful to have had such a positive experience throughout a really chaotic time of our lives.
Thank you so much to the whole team, you are a credit to Bannisters.

Megan & Nathan

21 January 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Hi Megan & Nathan, it was a pleasure to deal with you and your lovely family. We wish you all the best in your lovely new home!

Rated 5 out of 5 stars

Excellent experience

I have dealt twice with Bannisters and I have only positive experiences with them. Sue and the team are fantastic and really go that extra mile to sell your property. Thanks Sue, team and Bannisters

31 January 2025
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Appreciate the kind words, Mark. Take care.

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