Remitbee Reviews 

619
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and quick to resolve various issues during money transfers. Many people note that the support team always provides prompt responses, ensuring that the entire transaction process remains completely smooth. However, some people mentioned that getting timely assistance from customer service can sometimes be quite difficult and frustrating. A few consumers also noted occasional unexpected delays with payments along with concerns regarding unresolved technical problems. Some reviewers experienced language barriers or communication gaps when trying to reach out for help.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting helpful and professional... See more

Service

Users describe positive interactions with service, highlighting fast and reliable support from helpful staff... See more

Response time

Customers consistently note positive experiences with response time, praising helpful agents who handle... See more

Payment

Reviewers highlight ambiguous aspects of payment, while some consumers praise instant transfers and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... See more

Company replied

Rated 5 out of 5 stars

Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.

Company replied

Rated 5 out of 5 stars

Naga provided a great experience overall. He was very understanding, quick to respond, and handled my request smoothly. He made the whole process easy and comfortable. Really appreciate the excelle... See more

Company replied

Rated 5 out of 5 stars

Kenneth was awesome! He was able to understand my issue was able to followup with the correct team and get the issue sorted out ASAP. Friendly conversation and also professional at the same time

Company replied


Company details

  1. Money transfer service

Written by the company

RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

619 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(619)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service by kenneth

Great service by kenneth
Thank you :)

1 September 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your kind feedback, Ankita! We’re happy to hear that you received great support and had a positive experience with RemitBee. We truly appreciate you taking the time to share your experience. Thank you for choosing RemitBee!

Rated 5 out of 5 stars

Very good service

Very good service

1 September 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Akilan! We’re happy to hear that you’re enjoying your experience with RemitBee. We appreciate your trust in our service and look forward to making your future money transfers just as smooth and reliable!

Rated 5 out of 5 stars

RemitBee provides a fast and reliable…

RemitBee provides a fast and reliable way to transfer funds. It is a very trustworthy platform, and my funds are credited instantly in Sri Lanka whenever I make a transfer. The customer support team is also very helpful, friendly, and responsive. Overall, I’m very happy with the service. Thank you, RemitBee!

1 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Lochineema Path! We’re delighted to hear that RemitBee has been a fast, reliable, and trustworthy way for you to send money to Sri Lanka. It’s also great to know that your transfers arrive quickly and our customer support team has been helpful and responsive. We truly appreciate your continued trust in RemitBee!

Rated 5 out of 5 stars

Thanks Cesily for fast response and to Remitbee

I would like to thank Remitbee and staffs for their unwavering support and dedication to their job. I been in Remitbee long time ago and they always thier in times of need to send money back home. Special thanks to Cesily for her quick response.

30 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your kind feedback, Donato Rodolfo! We’re glad to hear that you received a fast response and helpful support. At RemitBee, we aim to be there when you need us and make your experience as smooth as possible. We appreciate your support and thank you for choosing RemitBee!

Rated 5 out of 5 stars

Pretty good technical support within 5…

Pretty good technical support within 5 mins error was rectified

29 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Rmnchahal! We’re glad to hear that the technical issue was resolved quickly and that you had a positive support experience. At RemitBee, we aim to provide prompt and effective assistance whenever you need us. We appreciate your trust and thank you for choosing RemitBee!

Rated 5 out of 5 stars

I've been using RemitBee for more than…

I've been using RemitBee for more than a year to send money to India, and it's been a smooth experience every time. The exchange rates are competitive, transfers are fast, and the app is easy to use. Highly recommend it if you're looking for a reliable way to send money abroad.

27 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for being a valued RemitBee customer for over a year, Tanay Van! We’re delighted to hear that sending money to India has consistently been smooth, fast, and convenient for you. We’re also glad you’re enjoying our competitive exchange rates and easy-to-use app. Your recommendation and continued trust mean a lot to us!

Rated 1 out of 5 stars

Cant get my money back!

Its been 3 months and i still cant get my money back.

Support just repeats the same things even though etransfer or bank wire is not working.

13 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for sharing your feedback, Lamar Timmins. We understand how frustrating the wait has been. Since the original payment came from a business account, the refund must be returned to a business account. We’ve emailed you instructions to submit a new withdrawal request using EFT with your business banking details. You may also provide your EFT details so we can assist manually. Please contact our Customer Care team at customercare@remitbee.com or 647-689-2323, and we’ll be happy to assist you through the refund process.

Rated 4 out of 5 stars

Kenneth & Madhan helped me resolve a tech issue…

Kenneth helped me resolve a tech issue with my remittance. Madhan assisted, too. Both provided awesome help / service. Thank you.

8 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your kind feedback, Mitch Milton! We’re glad to hear that your remittance issue was resolved and that you received helpful support throughout the process. Providing responsive and reliable assistance when you need it is important to us. We truly appreciate your trust and thank you for choosing RemitBee!

Rated 5 out of 5 stars

5/5 service

5/5 service! Special thanks to Kenneth at Remitbee for being so fast and helpful in clearing up my issues. Smooth process overall once customer support got involved!

6 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your fantastic 5-star review! We’re delighted to hear that your concerns were addressed quickly and that you found our customer support helpful and efficient. Providing prompt assistance and making the overall experience as smooth as possible is what we strive for. We truly appreciate your support and thank you for choosing RemitBee!

Rated 5 out of 5 stars

Help desk is actually helpful!!!’

Even though my account and transaction are still under review, I had a very positive experience with customer service- Kenneth was very helpful and professional! Thank you!

6 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, M.D! We’re delighted to hear that you had a positive experience with our customer support while your account and transaction are being reviewed. Providing professional, helpful, and reassuring assistance throughout the process is very important to us. We truly appreciate your patience and thank you for choosing RemitBee!

Rated 5 out of 5 stars

Kenneth was very knowledgable about the…

Kenneth was very knowledgable about the information I needed and very quick. This was one of the best customer service experiences I have ever had.

1 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback! We're delighted to hear that you had one of your best customer service experiences with RemitBee. Providing knowledgeable, responsive, and reliable support is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee!

Rated 5 out of 5 stars

I want to give a major shoutout to Kenneth

I want to give a major shoutout to Kenneth at Rebitmee for his exceptional support. Dealing with an escalated issue can be stressful, but Kenneth handled it ASAP with absolute professionalism and speed. He resolved the matter efficiently and kept everything smooth. Fantastic support team member!

1 August 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Rahul H! We're delighted to hear that you had such a positive support experience. Providing prompt, professional, and reliable assistance, especially when resolving complex issues, is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee!

Rated 5 out of 5 stars

Radmila => 5*

Radmila helped me resolve the problem I had created myself.
5*

30 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Максим Колодезный! We're delighted to hear that your issue was resolved and that you received the support you needed. Providing fast, professional, and reliable assistance is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee!

Rated 5 out of 5 stars

Excellent service from Kenneth

29 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Jacques Bouchard! We're delighted to hear that you had an excellent support experience. Providing fast, professional, and reliable assistance is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee!

Rated 5 out of 5 stars

RemitBee provides a convenient

RemitBee provides a convenient, reliable, and user-friendly money transfer service that makes sending funds internationally simple and accessible.
I appreciate the straightforward process, competitive exchange rates, and the ability to manage transfers online without unnecessary complications. The platform is easy to navigate, and the service provides helpful information throughout the transaction, which gives customers greater confidence and peace of mind. Overall, RemitBee is a practical option for anyone looking for a fast, convenient, and dependable way to send money internationally. I do recommend their service to everyone.
Ihor Thor Duda

28 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you, Ihor Thor Duda, for your thoughtful and detailed review! We're delighted to hear that you find RemitBee convenient, reliable, and easy to use. Providing competitive exchange rates, a seamless transfer experience, and clear communication throughout every transaction is what we strive for every day. Your recommendation means a great deal to us, and we truly appreciate your trust and support. Thank you for choosing RemitBee!

Rated 1 out of 5 stars

Customer service was terrible and you…

Customer service was terrible and you also are required to have a canadian number to sign up.

21 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for sharing your feedback, Jessica. We’re sorry your experience didn’t meet your expectations. At this time, RemitBee is available only to Canadian residents and citizens, and an active Canadian phone number is required to create an account. If you have any questions, please contact us at customercare@remitbee.com we'll be happy to assist.

Rated 5 out of 5 stars

Great and prompt response to my issue

Great and prompt response to my issue, specially, kenneth who handled it. His customer service is excellent.

15 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Santosh Shrestha! We’re delighted to hear that your issue was resolved promptly and that you received excellent customer service. Providing fast, professional, and reliable support is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee.

Rated 5 out of 5 stars

Excellent support from Radmyla

Excellent support from Radmyla. She was professional, responsive, and helpful in resolving my concern

13 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your wonderful feedback, Carlos Ramirez! We’re delighted to hear that you had a positive experience with our customer support. Providing professional, responsive, and reliable assistance is what we strive for every day. We truly appreciate your kind words and thank you for choosing RemitBee.

Rated 1 out of 5 stars

This is a data collection service

This is a data collection service, I would be very careful with the data that you provide to these platforms. I did not even make a transactions, requested my data be deleted, but they refused. Do not trust a company that wants to keep all your data. Why do they need all your biometrics? BEWARE. DO NOT OPEN AN ACCOUNT WITH REMITBEE

2 July 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for sharing your feedback Cle. We were unable to locate your details based on the information available in this review, so we're unable to verify the circumstances of your experience. RemitBee takes customer privacy and data security very seriously. Any information requested during the verification process is collected only to meet Canadian regulatory and compliance requirements and to help protect our customers from fraud and unauthorized transactions. If you believe there has been an issue with your account or data request, we encourage you to contact our customer care team at customercare@remitbee.com or 647-689-2323. We'd be happy to review your concerns and provide further assistance.

Rated 1 out of 5 stars

This is a data collection scam

This is a data collection service, I would be very careful with the data that you provide to these platforms. I did not even make a transaction, requested my data be deleted, but they refused. They want to keep my data on file for 5 years. Do not trust a company that wants to keep all your data. Why do they need all your biometrics? A voice recording and video recording? By email and phone, I interacted with Indian representatives. Where is this data held? What if there is a security breach? BEWARE. DO NOT OPEN AN ACCOUNT WITH REMITBEE. Your belief in the convenience is a detriment to your security. In response to company: I did have an account with this company and I do not need to use the same email to write my review. I don't appreciate the reply as if I am a non customer making up nonsense. SCUM COMPANY.

30 June 2026
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for sharing your feedback Chirs. We were unable to locate your details based on the information available in this review. RemitBee follows strict Canadian regulatory and privacy requirements, and any verification information is collected solely for compliance and security purposes. If you believe there has been an issue with your account or data request, we encourage you to contact our customer care team at customercare@remitbee.com or 647-689-2323. We'd be happy to review your concerns and provide further assistance.

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